Dashboard›Freight Audit Northvale Northvale ⋮

Freight Audit

1181 audit cases
My Carriers 💬 Carrier Engagement ▥ Insights
Open 1181 In Progress 327 Closed 1751 All 3259
Search freight bill, carrier, load… All carriers ⏷ Filters ⌄ 🔗👥 Share with carrier ⇩ Report Generator
Side
Any side
Contract
Contract or not
Reason code
Any reason code
Carrier response
Carrier responded or not
Code in 3G
Code in 3G or not
Shared with carrier
Shared or not
Date (closed, else first seen) — from
dd-mm-yyyy
To
dd-mm-yyyy
Variance
Variance ≥ 0
No extra filters appliedDone
Freight BillCarrierSideLoadActualExpectedVariance%CodeStatusSharedTime
Rows per page 10 1–10 of 1181
←
Freight Audit / 6246585626
6246585626OpenCarrier side
C.H. Robinson · Load 0447166
TLRFG2,102 mi
💬🔗✉ Mark shared with carrier Mark In Progress ✓ Close Case Next ›
▤
Billed (actual)
$5,111.99
From the carrier's freight bill
◎
Expected
-$0.78
From the 3G load
↗
Variance
$5,112.77
+103.0% over expected
◆
Suggested code
CFSC
Fuel Surcharge Discrepancy
▦
First seen
Aug 21, 2026
 
AuditSplittingValidation
✦AI Recommendation⧉ Copy
The carrier overbilled the fuel surcharge at $0.72/mi instead of 3G's $0.66/mi, driving a $126.36 variance; short-pay the invoice to correct.
Details ⌄
HOW THE BILL ADDS UP
How the carrier got to $5,111.99 (TL, RFG):
Freight: $3,089.94 (RFG Class: not sent in edi) -> $3,089.94
LUM Lumper Service: $508.61 -> $3,598.55
FSC Fuel Surcharge: $1,513.44 (49.0% of $3,089.94 freight, $0.72/mi) -> $5,111.99
= $5,111.99
per unit: freight $1.47/mi, fuel $0.72/mi, all-in $2.43/mi over 2,102 mi
3G rated $4,985.09: freight $3,089.40 + fuel $1,387.08 + LUM $508.61 Why the bill is +$126.90 vs 3G:
freight +$0.54: $1.47/mi vs $1.47/mi in 3G over 2,102 mi
fuel +$126.36: 49.0% vs 44.9% of freight; $0.72/mi vs $0.66/mi
Suggested code: CFSC — Fuel Surcharge Discrepancy✎ Add feedback
No reason code or review note in 3G yet.
▤NotesInternal — not shared with the carrier
Add a note for the team…
Add note
You · just nowFuel surcharge billed at 49.0% vs 44.9% in 3G. Short-pay $126.36 and ask C.H. Robinson to rebill.
ΣTotals
3G expected-0.78
Carrier billed5,111.99
Variance5,112.77 (103%)
≡Charge Breakdown
Carrier billed Edit billed costs
ChargeCodeNetGrossDetails
Freight—3,089.943,089.94RFG Class: not sent in edi
AccessorialLUMLumper Service508.61508.61Code: UNL, DESC: UNL - Unloading (Labor Charges)
AccessorialFSCFuel Surcharge1,513.441,513.44Code: 405, DESC: 405 - Fuel Surcharge
Total5,111.99
3G rated / expected Edit load costs
ChargeCodeNetGrossDetails
Freight—3,089.403,089.40Distance rate of 1.47 USD for 2,101.63 Mi
AccessorialFSCFuel Surcharge1,387.081,387.08Kestrel TL FSC 20251027 tiers (fuel cost 4.832 USD)
AccessorialSTOPStop Charge0.000.00Kestrel TL Stop Charges tiers (0 stop-offs)
AccessorialLUMLumper Service508.61508.61Lumper Service (FlatRate)
Total4,985.09
3G change historyNo cost changes yet.
✓Note addedInternal — not shared with the carrier
Share with carrier1 freight bill · C.H. Robinson✕
What the carrier can do
Notes onlyDefaultThe carrier reads the bill and replies in the conversation, with attachments. Nothing they do changes a cost.
Editable by carrierThe carrier can also propose new amounts and acc codes on their freight bill lines, with a required comment. Never load costs.
Needs Northvale approval when off by more than$ 45
A change whose new total lands within this of the expected total is applied right away; further off, it waits for approval on the case. An accessorial operations hasn't approved always waits. Default $45.00. The carrier never sees this number.
What the carrier sees
✓
Summary AlwaysBill and load number, billed vs expected, difference, status, audit result.
✓
Note from Northvale The message below, shown to the carrier at the top.
✓
Audit finding The one-line finding. Never the AI's advice to us or reviewer notes.
✓
Charges Billed lines next to expected lines.
✓
Invoice PDF The freight bill KnowDoc received.
✓
Conversation The carrier can reply and attach documents (PDF, JPG, PNG, HEIC).
Contract rate Contract amounts and the rate cells used.
Load details Stops, dates, weights and references from the 3G load.
Carrier view Notes onlyHidden from carrier: Contract rate, Load details
KnowDoc AI by Knowella🔒 Private link
Shared by Northvale Transportation · Freight Audit
FREIGHT BILL
6246585626
C.H. Robinson · Load 0447166
BILLED$5,111.99
EXPECTED-$0.78
DIFFERENCE+$5,112.77
Audit findingWhat the audit found on this bill
The carrier overbilled the fuel surcharge at $0.72/mi instead of 3G's $0.66/mi, driving a $126.36 variance.
ChargesYour billed lines next to what Northvale expected
Freight$3,089.94
Lumper Service$508.61
Fuel Surcharge$1,513.44
Total$5,111.99
Freight$3,089.40
Fuel Surcharge$1,387.08
Stop Charge$0.00
Lumper Service$508.61
Total$4,985.09
Correct this billPropose a new amount or acc code on your freight bill lines
Something on this bill not right? Propose a new amount or acc code for any line, and tell Northvale why.
Propose a change
Documents
Billed via EDI — no invoice on file
This bill reached Northvale electronically, so there is no PDF to show.
Conversation with NorthvaleReply here or attach a POD, receipt or other document
No messages yet
Questions about this bill, or a document to send? Write to Northvale here.
The carrier can reply and attach files here
Create linkCancel
KnowDoc AI · Freight AuditShare with carrier
KnowDoc AI Agent
Document intelligence · Northvale
Live analysis
Sections shown
0
Sections hidden
0
Approval over
0
Login needed
0
What the carrier gets
✓
A private page for this bill
Billed vs expected, the audit finding and both sets of charges.
✓
A way to answer
They can reply and attach a POD, receipt or corrected invoice.
!
Editable: changes over $45 wait for you
Smaller corrections apply right away; the carrier never sees the limit.
✓
Your contract stays private
Contract rate and load details are hidden.
KnowDoc AI · Agent
Copy linkDraft the email
✓
Share link created
C.H. Robinson · 6246585626 · Editable, approval over $45

Show the carrier the case.Only what they need to see.

Share with carrier turns an audit case into a private, no-login page: you choose what the carrier can do, what they see, and preview it before you create the link.

Modes
Notes · Editable
Sections
8
Preview
Live

Pick what they see.
Preview it. Share it.

Notes only or editable, section by section, with the carrier's own view beside you — then one link they can open without logging in.

0:00
1:50 1x