@import url('https://fonts.googleapis.com/css2?family=Poppins:wght@300;400;500;600;700&display=swap');#knowella-chat-widget .hidden{display:none !important}:root{--knowella-primary:#6e63ff;--knowella-primary-hover:#5b51e5;--knowella-bg:#fff;--knowella-text:#1f2937;--knowella-text-light:#6b7280;--knowella-border:#e5e7eb;--knowella-shadow:rgba(0,0,0,.1);--knowella-message-user-bg:#6e63ff;--knowella-message-bot-bg:#f3f4f6;--knowella-font:'Poppins',sans-serif}#knowella-chat-widget{font-family:'Poppins',sans-serif !important;line-height:normal !important;font-size:16px !important;font-weight:400 !important;color:#1f2937 !important;box-sizing:border-box !important;-webkit-font-smoothing:antialiased !important;-moz-osx-font-smoothing:grayscale !important}#knowella-chat-widget *{font-family:'Poppins',sans-serif !important;box-sizing:border-box !important}#knowella-chat-widget a{text-decoration:none !important;color:inherit !important;box-shadow:none !important;border:none !important}#knowella-chat-widget .knowella-chat-close,#knowella-chat-widget .knowella-chat-back,#knowella-chat-widget .knowella-faq-btn,#knowella-chat-widget .knowella-chat-send-btn,#knowella-chat-widget .knowella-view-history-btn,#knowella-chat-widget .knowella-prechat-submit{cursor:pointer !important;font-family:'Poppins',sans-serif !important;text-shadow:none !important;text-transform:none !important;letter-spacing:normal !important;line-height:normal !important;-webkit-appearance:none !important;appearance:none !important}#knowella-chat-widget .knowella-chat-bubble{position:fixed !important;bottom:24px !important;right:24px !important;width:60px !important;height:60px !important;border-radius:50% !important;background:#fff !important;color:#fff !important;border:none !important;cursor:pointer !important;box-shadow:0 4px 16px rgba(0,0,0,.15) !important;display:flex !important;align-items:center !important;justify-content:center !important;transition:all .3s ease !important;z-index:2147483647 !important;padding:12px !important;margin:0 !important}#knowella-chat-widget .knowella-chat-bubble img{width:100% !important;height:100% !important;object-fit:contain !important;border:none !important;border-radius:0 !important;padding:0 !important;margin:0 !important;display:block !important}#knowella-chat-widget .knowella-chat-bubble:hover{transform:scale(1.08) !important;background:#ede9ff !important;box-shadow:0 6px 24px rgba(110,99,255,.35),0 0 12px rgba(0,0,0,.12) !important}#knowella-chat-widget .knowella-chat-panel{position:fixed !important;bottom:24px !important;right:24px !important;width:500px !important;max-width:calc(100vw - 48px) !important;height:620px !important;max-height:calc(100vh - 100px) !important;background:#fff !important;border-radius:8px !important;box-shadow:0 8px 32px rgba(0,0,0,.12) !important;display:flex;flex-direction:column !important;overflow:hidden !important;z-index:2147483647 !important;animation:slideUp .3s ease !important;border:1px solid #f3f4f6 !important}@keyframes slideUp{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}#knowella-chat-widget .knowella-chat-header{background:#6e63ff !important;color:#fff !important;padding:16px 20px !important;display:flex !important;align-items:center !important;justify-content:space-between !important;border-radius:8px 8px 0 0 !important;flex-shrink:0 !important;box-sizing:border-box !important;height:auto !important;min-height:70px !important}#knowella-chat-widget .knowella-chat-header-content{display:flex !important;align-items:center !important;gap:12px !important;flex:1 !important}#knowella-chat-widget .knowella-chat-back{color:#fff !important;width:28px !important;height:28px !important;display:none !important;align-items:center !important;justify-content:center !important;border-radius:4px !important;transition:background .2s ease !important;cursor:pointer !important;margin-right:8px !important}#knowella-chat-widget .knowella-chat-back:hover{background:rgba(255,255,255,.15) !important}#knowella-chat-widget .knowella-chat-back.active{display:flex !important}#knowella-chat-widget .knowella-chat-back svg{width:20px !important;height:20px !important;stroke:#fff !important;fill:none !important}#knowella-chat-widget .knowella-chat-icon{width:40px !important;height:40px !important;background:#fff !important;border-radius:50% !important;display:flex !important;align-items:center !important;justify-content:center !important;padding:6px !important;flex-shrink:0 !important;overflow:hidden !important}#knowella-chat-widget .knowella-chat-icon img{width:100% !important;height:100% !important;object-fit:contain !important}#knowella-chat-widget .knowella-chat-header-info{flex:1 !important;display:flex !important;flex-direction:column !important;gap:2px !important}#knowella-chat-widget .knowella-chat-title{margin:0 !important;padding:0 !important;font-size:16px !important;font-weight:600 !important;color:#fff !important;line-height:1.2 !important;display:flex !important;align-items:center !important;gap:8px !important;text-transform:none !important;border:none !important}#knowella-chat-widget .knowella-status-indicator{width:7px !important;height:7px !important;background:#10b981 !important;border-radius:50% !important;display:inline-block !important;border:2px solid #fff !important;box-sizing:content-box !important}#knowella-chat-widget .knowella-chat-status{margin:0 !important;padding:0 !important;font-size:12px !important;opacity:.9 !important;color:#fff !important;font-weight:400 !important;line-height:1.2 !important;text-transform:none !important}#knowella-chat-widget .knowella-chat-close{color:#fff !important;width:28px !important;height:28px !important;display:flex !important;align-items:center !important;justify-content:center !important;border-radius:4px !important;opacity:.8 !important;transition:opacity .2s !important;pointer-events:auto !important;cursor:pointer !important;background:0 0 !important;border:none !important;z-index:10 !important;position:relative !important}#knowella-chat-widget .knowella-chat-close:hover{opacity:1 !important;background:rgba(255,255,255,.15) !important}#knowella-chat-widget .knowella-welcome-screen{flex:1 !important;display:flex;flex-direction:column !important;padding:24px !important;overflow-y:auto !important;background:#fff !important}#knowella-chat-widget .knowella-welcome-title{font-size:22px !important;font-weight:700 !important;color:#1f2937 !important;margin:0 0 10px !important;line-height:1.3 !important}#knowella-chat-widget .knowella-welcome-subtitle{font-size:14px !important;color:#6b7280 !important;margin:0 0 12px !important;line-height:1.6 !important}#knowella-chat-widget .knowella-faq-label{font-size:11px !important;font-weight:600 !important;color:#9ca3af !important;text-transform:uppercase !important;letter-spacing:.5px !important;margin:0 0 12px !important;display:block !important}#knowella-chat-widget .knowella-faq-list{display:flex !important;flex-direction:column !important;gap:8px !important}#knowella-chat-widget .knowella-faq-btn{background:#fff !important;border:1px solid #f3f4f6 !important;border-radius:12px !important;padding:14px 16px !important;font-size:14px !important;font-weight:400 !important;color:#374151 !important;text-align:left !important;cursor:pointer !important;transition:all .2s !important;width:100% !important;display:block !important;box-shadow:0 2px 5px rgba(0,0,0,.05) !important}#knowella-chat-widget .knowella-faq-btn:hover{background:#f0efff !important;border-color:#6e63ff !important;color:#6e63ff !important;box-shadow:0 4px 12px rgba(110,99,255,.1) !important;transform:translateY(-1px) !important}#knowella-chat-widget .knowella-chat-messages{flex:1 !important;padding:20px !important;overflow-y:auto !important;display:flex;flex-direction:column !important;gap:16px !important;background:#fff !important}#knowella-chat-widget .knowella-message{display:flex !important;gap:10px !important;align-items:flex-start !important;margin-bottom:0 !important}#knowella-chat-widget .knowella-message-content{padding:12px 16px !important;border-radius:12px !important;font-size:14px !important;line-height:1.6 !important;max-width:100% !important}#knowella-chat-widget .knowella-message-bot .knowella-message-content{background:#f3f4f6 !important;color:#1f2937 !important;border-radius:4px 8px 8px !important}#knowella-chat-widget .knowella-message-user .knowella-message-content{background:#fff !important;color:#1f2937 !important;border:1px solid #e5e7eb !important;border-radius:8px 8px 4px !important}#knowella-chat-widget .knowella-chat-input-container{padding:16px !important;background:#fff !important;border-top:1px solid #e5e7eb !important}#knowella-chat-widget .knowella-input-card{background:#f3f4f6 !important;border-radius:12px !important;padding:6px 8px !important;display:flex !important;align-items:center 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.knowella-chat-send-btn:hover{background:#5b51e5 !important;transform:scale(1.05) !important}#knowella-chat-widget .knowella-chat-disclaimer{margin:8px 0 0 !important;font-size:10px !important;color:#9ca3af !important;text-align:left !important;line-height:1.4 !important}#knowella-chat-widget .knowella-prechat-form{padding:24px !important}#knowella-chat-widget .knowella-form-group{margin-bottom:12px !important}#knowella-chat-widget .knowella-form-group label{display:block !important;font-size:13px !important;font-weight:500 !important;color:#374151 !important;margin-bottom:6px !important}#knowella-chat-widget .knowella-form-group input{width:100% !important;padding:8px 2px !important;border:none !important;border-bottom:1px solid #d1d5db !important;border-radius:0 !important;font-size:14px !important;color:#1f2937 !important;background-color:transparent !important;height:auto !important;box-shadow:none !important;outline:none !important}#knowella-chat-widget .knowella-form-group input:focus{border-bottom-color:#6e63ff !important;box-shadow:none !important}#knowella-chat-widget .knowella-prechat-submit{width:100% !important;padding:12px !important;background:#6e63ff !important;color:#fff !important;border-radius:8px !important;font-weight:600 !important;font-size:15px !important;margin-top:8px !important;text-align:center !important}#knowella-chat-widget .knowella-prechat-submit:hover{background:#5b51e5 !important}@media (max-width:480px){#knowella-chat-widget .knowella-chat-panel{width:calc(100% - 32px) !important;height:calc(100% - 40px) !important;max-height:80vh !important;bottom:20px !important;right:16px !important}}.knowella-chat-panel,.knowella-chat-panel *{font-family:var(--knowella-font) !important;box-sizing:border-box !important}.knowella-prechat-form,.knowella-prechat-form *{font-family:var(--knowella-font) !important;box-sizing:border-box !important}#knowella-chat-widget button{border-radius:0 !important;font-weight:400 !important;text-align:left !important;background:0 0 !important;border:none !important;padding:0 !important;margin:0 !important;line-height:normal !important;letter-spacing:normal !important;text-transform:none !important;box-shadow:none !important;width:auto !important;color:inherit !important}#knowella-chat-widget input,#knowella-prechat-overlay input{width:100% !important;box-sizing:border-box !important;background:#fff !important;-webkit-appearance:none !important;appearance:none !important;border-radius:8px !important;margin:0 !important;max-width:100% !important}#knowella-chat-widget .knowella-prechat-overlay .knowella-form-group input,#knowella-chat-widget .knowella-prechat-form .knowella-form-group input{border:1px solid #d1d5db !important;border-radius:8px !important;background:#fff !important;padding:12px 14px !important;box-shadow:none !important}#knowella-chat-widget .knowella-prechat-overlay .knowella-form-group input:focus,#knowella-chat-widget .knowella-prechat-form .knowella-form-group input:focus{border-color:#6e63ff !important;box-shadow:none !important;outline:none !important}#knowella-chat-widget #knowella-welcome-screen .knowella-faq-btn{text-align:left !important;font-weight:400 !important;background:#f0efff !important;border:1px solid #e5e7eb !important;border-radius:8px !important;padding:14px 16px !important;width:100% !important;display:block !important;color:#1f2937 !important;font-size:14px !important;cursor:pointer !important;box-shadow:none !important;text-transform:none !important;letter-spacing:normal !important;line-height:1.5 !important;margin:0 !important}#knowella-chat-widget #knowella-welcome-screen .knowella-faq-btn:hover{background:#f0efff !important;border-color:#6e63ff !important;color:#6e63ff !important;box-shadow:0 2px 8px rgba(110,99,255,.15) !important}#knowella-chat-widget .knowella-chat-send-btn{border-radius:50% !important;width:36px !important;height:36px !important;min-width:36px !important;min-height:36px !important;padding:0 !important;background:#6e63ff !important;color:#fff !important;border:none !important;display:flex !important;align-items:center !important;justify-content:center !important;flex-shrink:0 !important;box-shadow:none !important;text-align:center !important;line-height:1 !important;margin:0 !important;cursor:pointer !important}.knowella-chat-bubble{position:fixed;bottom:24px;right:24px;width:60px;height:60px;border-radius:50%;background:#fff;color:#fff;border:none;cursor:pointer;box-shadow:0 4px 16px rgba(0,0,0,.15);display:flex;align-items:center;justify-content:center;transition:all .3s ease;z-index:9998;padding:12px}.knowella-chat-bubble img{width:100%;height:100%;object-fit:contain}.knowella-chat-bubble:hover{transform:scale(1.08);background:#ede9ff;box-shadow:0 6px 24px rgba(110,99,255,.35),0 0 12px rgba(0,0,0,.12)}.knowella-chat-bubble:active{transform:scale(.95)}.knowella-chat-panel{position:fixed;bottom:24px;right:24px;width:500px;max-width:calc(100vw - 48px);height:620px;max-height:calc(100vh - 100px);background:var(--knowella-bg);border-radius:8px;box-shadow:0 8px 32px rgba(0,0,0,.12);display:flex;flex-direction:column;overflow:hidden;z-index:9999;animation:slideUp .3s ease}@keyframes slideUp{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.knowella-chat-header{background:var(--knowella-primary) !important;color:#fff !important;padding:14px 16px !important;display:flex !important;align-items:center !important;justify-content:space-between !important;border-radius:8px 8px 0 0 !important;flex-shrink:0 !important;box-sizing:border-box !important;margin:0 !important;line-height:normal !important}.knowella-chat-header-content{display:flex;align-items:center;gap:12px;flex:1}.knowella-chat-back{background:0 0 !important;border:none !important;color:#fff !important;cursor:pointer !important;padding:4px !important;margin-right:4px !important;display:none !important;align-items:center 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!important;font-size:15px !important;font-weight:600 !important;display:flex !important;align-items:center !important;gap:8px !important;color:#fff !important;line-height:1.3 !important;text-transform:none !important;letter-spacing:normal !important}.knowella-status-indicator{width:7px !important;height:7px !important;background:#10b981 !important;border-radius:50% !important;display:inline-block !important;flex-shrink:0 !important;border:2px solid #fff !important;box-sizing:content-box !important}.knowella-chat-status{margin:2px 0 0 !important;font-size:12px !important;opacity:.85 !important;color:#fff !important;font-weight:400 !important;line-height:1.3 !important;text-transform:none !important;letter-spacing:normal !important}.knowella-chat-header-subtitle{margin:1px 0 0;font-size:11px;opacity:.8}.knowella-chat-close{background:0 0 !important;border:none !important;color:#fff !important;cursor:pointer !important;padding:4px !important;display:flex !important;align-items:center 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10px}.knowella-view-history{background:#f9fafb;border:1px solid var(--knowella-border);border-radius:8px;padding:10px 14px;font-size:13px;color:var(--knowella-text);cursor:pointer;margin-top:12px}.knowella-welcome-screen.hidden{display:none}.knowella-welcome-greeting{padding:4px 0 12px}.knowella-welcome-title{font-size:22px;font-weight:700;color:var(--knowella-text);margin:0 0 6px}.knowella-welcome-subtitle{font-size:14px;color:var(--knowella-text-light);margin:0;line-height:1.6}.knowella-view-history-btn{width:100%;background:#f9fafb;border:1px solid var(--knowella-border);border-radius:12px;padding:14px 16px;margin-bottom:24px;display:flex;align-items:center;gap:12px;cursor:pointer;transition:all .2s}.knowella-view-history-btn:hover{background:#f3f4f6;border-color:var(--knowella-primary)}.knowella-history-icon{width:40px;height:40px;background:#fff;border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--knowella-text-light)}.knowella-history-content{flex:1;text-align:left}.knowella-history-title{font-size:14px;font-weight:600;color:var(--knowella-text);margin:0 0 2px}.knowella-history-subtitle{font-size:12px;color:var(--knowella-text-light);margin:0}.knowella-faq-section{margin-bottom:8px}.knowella-faq-label{font-size:11px;font-weight:600;color:var(--knowella-text-light);text-transform:uppercase;letter-spacing:.5px;margin:0 0 12px}.knowella-faq-list{display:flex;flex-direction:column;gap:8px}.knowella-faq-btn{background:#f0efff !important;border:1px solid #e5e7eb !important;border-radius:8px !important;padding:14px 16px !important;font-size:14px !important;font-weight:400 !important;color:var(--knowella-text) !important;text-align:left !important;cursor:pointer !important;transition:all .2s !important;width:100% !important;display:block !important;box-shadow:none !important;text-transform:none !important;letter-spacing:normal !important;line-height:1.5 !important}.knowella-faq-btn:hover{background:#f0efff !important;border-color:var(--knowella-primary) !important;color:var(--knowella-primary) !important}.knowella-chat-messages{flex:1;overflow-y:auto;overflow-x:hidden;padding:20px;display:flex;flex-direction:column;gap:16px}.knowella-chat-messages.hidden{display:none}.knowella-chat-messages::-webkit-scrollbar{width:6px}.knowella-chat-messages::-webkit-scrollbar-track{background:0 0}.knowella-chat-messages::-webkit-scrollbar-thumb{background:var(--knowella-border);border-radius:3px}.knowella-date-separator{text-align:center;margin:16px 0}.knowella-date-label{display:inline-block;padding:4px 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6px;font-size:20px;font-weight:600;color:var(--knowella-text)}.knowella-prechat-header p{margin:0;font-size:14px;color:var(--knowella-text-light)}#knowella-prechat-form-element{display:flex;flex-direction:column;gap:20px}.knowella-form-group{display:flex;flex-direction:column;gap:8px}.knowella-form-group label{font-size:14px;font-weight:500;color:var(--knowella-text)}.knowella-form-group input{padding:12px 14px !important;border:1px solid #d1d5db !important;border-radius:8px !important;font-size:14px !important;font-family:var(--knowella-font) !important;transition:all .2s ease !important;color:var(--knowella-text) !important;width:100% !important;box-sizing:border-box !important;background:#fff !important;-webkit-appearance:none !important;appearance:none !important;display:block !important;max-width:100% !important;margin:0 !important;height:auto !important;line-height:normal !important}.knowella-form-group input:focus{outline:none !important;border-color:var(--knowella-primary) !important;box-shadow:none !important}.knowella-form-group input::placeholder{color:var(--knowella-text-light) !important}.knowella-form-privacy{padding:12px 14px;background:#f0fdf4;border-radius:8px;border:1px solid #bbf7d0;display:flex;align-items:flex-start;gap:8px}.knowella-privacy-shield{font-size:16px;flex-shrink:0;margin-top:1px}.knowella-form-privacy small{font-size:12px;color:#166534;line-height:1.5;display:block}.knowella-required{color:#ef4444}.knowella-prechat-submit{padding:14px 24px !important;background:var(--knowella-primary) !important;color:#fff !important;border:none !important;border-radius:8px !important;font-size:16px !important;font-weight:600 !important;cursor:pointer !important;transition:all .2s ease !important;font-family:var(--knowella-font) !important;width:100% !important;display:block !important;text-align:center !important;box-shadow:none !important;text-transform:none !important;letter-spacing:normal !important;line-height:normal !important;margin:0 !important}.knowella-prechat-submit:hover{background:var(--knowella-primary-hover) !important;transform:translateY(-1px);box-shadow:0 4px 12px rgba(110,99,255,.3) !important}.knowella-prechat-submit:active{transform:translateY(0)}.knowella-prechat-submit:disabled{background:var(--knowella-border) !important;cursor:not-allowed !important;transform:none}@media (max-width:480px){.knowella-prechat-form{padding:24px 20px}.knowella-prechat-logo{width:64px;height:64px}.knowella-prechat-bot-icon{width:48px;height:48px;font-size:24px}.knowella-prechat-header h3{font-size:20px}}