@import url(https://fonts.googleapis.com/css2?family=Poppins:wght@300;400;500;600;700&display=swap);#knowella-chat-widget .hidden{display:none!important}:root{--knowella-primary:#6E63FF;--knowella-primary-hover:#5B51E5;--knowella-bg:#ffffff;--knowella-text:#1f2937;--knowella-text-light:#6b7280;--knowella-border:#e5e7eb;--knowella-shadow:rgba(0, 0, 0, 0.1);--knowella-message-user-bg:#6E63FF;--knowella-message-bot-bg:#f3f4f6;--knowella-font:'Poppins', sans-serif}#knowella-chat-widget{font-family:'Poppins',sans-serif!important;line-height:normal!important;font-size:16px!important;font-weight:400!important;color:#1f2937!important;box-sizing:border-box!important;-webkit-font-smoothing:antialiased!important;-moz-osx-font-smoothing:grayscale!important}#knowella-chat-widget *{font-family:'Poppins',sans-serif!important;box-sizing:border-box!important}#knowella-chat-widget a{text-decoration:none!important;color:inherit!important;box-shadow:none!important;border:none!important}#knowella-chat-widget .knowella-chat-close,#knowella-chat-widget .knowella-chat-back,#knowella-chat-widget .knowella-faq-btn,#knowella-chat-widget .knowella-chat-send-btn,#knowella-chat-widget .knowella-view-history-btn,#knowella-chat-widget .knowella-prechat-submit{cursor:pointer!important;font-family:'Poppins',sans-serif!important;text-shadow:none!important;text-transform:none!important;letter-spacing:normal!important;line-height:normal!important;-webkit-appearance:none!important;appearance:none!important}#knowella-chat-widget .knowella-chat-bubble{position:fixed!important;bottom:24px!important;right:24px!important;width:60px!important;height:60px!important;border-radius:50%!important;background:#ffffff!important;color:white!important;border:none!important;cursor:pointer!important;box-shadow:0 4px 16px rgb(0 0 0 / .15)!important;display:flex!important;align-items:center!important;justify-content:center!important;transition:all 0.3s ease!important;z-index:2147483647!important;padding:12px!important;margin:0!important}#knowella-chat-widget .knowella-chat-bubble img{width:100%!important;height:100%!important;object-fit:contain!important;border:none!important;border-radius:0!important;padding:0!important;margin:0!important;display:block!important}#knowella-chat-widget .knowella-chat-bubble:hover{transform:scale(1.08)!important;background:#ede9ff!important;box-shadow:0 6px 24px rgb(110 99 255 / .35),0 0 12px rgb(0 0 0 / .12)!important}#knowella-chat-widget .knowella-chat-panel{position:fixed!important;bottom:24px!important;right:24px!important;width:500px!important;max-width:calc(100vw - 48px)!important;height:620px!important;max-height:calc(100vh - 100px)!important;background:#ffffff!important;border-radius:8px!important;box-shadow:0 8px 32px rgb(0 0 0 / .12)!important;display:flex;flex-direction:column!important;overflow:hidden!important;z-index:2147483647!important;animation:slideUp 0.3s ease!important;border:1px solid #f3f4f6!important}@keyframes slideUp{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}#knowella-chat-widget .knowella-chat-header{background:#6E63FF!important;color:white!important;padding:16px 20px!important;display:flex!important;align-items:center!important;justify-content:space-between!important;border-radius:8px 8px 0 0!important;flex-shrink:0!important;box-sizing:border-box!important;height:auto!important;min-height:70px!important}#knowella-chat-widget .knowella-chat-header-content{display:flex!important;align-items:center!important;gap:12px!important;flex:1!important}#knowella-chat-widget .knowella-chat-back{color:white!important;width:28px!important;height:28px!important;display:none!important;align-items:center!important;justify-content:center!important;border-radius:4px!important;transition:background 0.2s ease!important;cursor:pointer!important;margin-right:8px!important}#knowella-chat-widget .knowella-chat-back:hover{background:rgb(255 255 255 / .15)!important}#knowella-chat-widget .knowella-chat-back.active{display:flex!important}#knowella-chat-widget .knowella-chat-back svg{width:20px!important;height:20px!important;stroke:white!important;fill:none!important}#knowella-chat-widget .knowella-chat-icon{width:40px!important;height:40px!important;background:white!important;border-radius:50%!important;display:flex!important;align-items:center!important;justify-content:center!important;padding:6px!important;flex-shrink:0!important;overflow:hidden!important}#knowella-chat-widget .knowella-chat-icon img{width:100%!important;height:100%!important;object-fit:contain!important}#knowella-chat-widget .knowella-chat-header-info{flex:1!important;display:flex!important;flex-direction:column!important;gap:2px!important}#knowella-chat-widget .knowella-chat-title{margin:0!important;padding:0!important;font-size:16px!important;font-weight:600!important;color:white!important;line-height:1.2!important;display:flex!important;align-items:center!important;gap:8px!important;text-transform:none!important;border:none!important}#knowella-chat-widget .knowella-status-indicator{width:7px!important;height:7px!important;background:#10b981!important;border-radius:50%!important;display:inline-block!important;border:2px solid white!important;box-sizing:content-box!important}#knowella-chat-widget 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.knowella-message-content{background:#fff;color:var(--knowella-text);border:1px solid #e5e7eb;border-radius:8px 8px 8px 2px}.knowella-message-time{font-size:11px;color:var(--knowella-text-light);margin-top:6px;text-align:right;display:block}.knowella-message-user .knowella-message-time{text-align:right}.knowella-message-bot .knowella-message-time{text-align:left}.knowella-message-content p{margin:0}.knowella-message-content p+p{margin-top:8px}.knowella-message-content strong{font-weight:600;color:var(--knowella-text)}.knowella-message-content ul{margin:8px 0;padding-left:20px;list-style:none}.knowella-message-content li{position:relative;margin:4px 0;padding-left:4px}.knowella-message-content li::before{content:'•';position:absolute;left:-16px;color:var(--knowella-primary);font-weight:700}.knowella-message-content a{color:var(--knowella-primary);text-decoration:underline;transition:opacity 0.2s}.knowella-message-content a:hover{opacity:.8}.knowella-citations{margin-top:12px;padding-top:12px;border-top:1px solid var(--knowella-border)}.knowella-citations-title{font-size:12px;font-weight:600;color:var(--knowella-text-light);margin-bottom:8px}.knowella-citation{display:flex;align-items:center;justify-content:space-between;padding:10px 14px;margin-bottom:6px;background:#fff;border:1px solid var(--knowella-border);border-radius:6px;text-decoration:none;color:var(--knowella-text);font-size:13px;transition:all 0.2s;gap:8px}.knowella-citation:hover{border-color:var(--knowella-primary);background:#f5f4ff}.knowella-citation-body{flex:1;min-width:0}.knowella-citation-title{font-weight:600;display:block;margin-bottom:2px;color:var(--knowella-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.knowella-citation-url{display:none}.knowella-citation-arrow{flex-shrink:0;color:var(--knowella-text-light);font-size:16px;line-height:1}.knowella-loading{display:flex;gap:4px;padding:12px 16px}.knowella-loading-dot{width:8px;height:8px;background:var(--knowella-text-light);border-radius:50%;animation:bounce 1.4s infinite ease-in-out both}.knowella-loading-dot:nth-child(1){animation-delay:-0.32s}.knowella-loading-dot:nth-child(2){animation-delay:-0.16s}@keyframes bounce{0%,80%,100%{transform:scale(0)}40%{transform:scale(1)}}.knowella-chat-input-container{border-top:1px solid var(--knowella-border);padding:12px 16px;background:var(--knowella-bg);flex-shrink:0;width:100%;box-sizing:border-box}#knowella-chat-form{margin-bottom:8px;display:block;width:100%}.knowella-input-card{background:#fff;border-radius:16px;border:1px solid #e5e7eb;padding:8px 8px 8px 14px;display:flex;flex-direction:row;align-items:center;gap:8px;width:100%;box-sizing:border-box}.knowella-input-actions{display:flex;gap:4px}.knowella-action-btn{width:32px;height:32px;background:#fff0;color:var(--knowella-text-light);border:none;border-radius:8px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all 0.2s}.knowella-action-btn:hover{background:#e5e7eb;color:var(--knowella-primary)}.knowella-chat-input{flex:1;padding:0;border:none;background:#fff0;font-size:14px;font-family:inherit;outline:none;resize:none;min-height:28px;max-height:80px;line-height:1.4;overflow-y:auto;word-wrap:break-word;overflow-wrap:break-word;white-space:pre-wrap;color:#1f2937;box-sizing:border-box;display:block}.knowella-chat-input::placeholder{color:#9ca3af}.knowella-input-bottom-row{display:contents}.knowella-chat-send-btn{width:36px!important;height:36px!important;min-width:36px!important;min-height:36px!important;background:var(--knowella-primary)!important;color:white!important;border:none!important;border-radius:50%!important;cursor:pointer!important;display:flex!important;align-items:center!important;justify-content:center!important;transition:all 0.2s!important;flex-shrink:0!important;padding:0!important;margin:0!important;box-shadow:none!important;text-transform:none!important;line-height:1!important}.knowella-chat-send-btn:hover:not(:disabled){background:var(--knowella-primary-hover)!important;transform:scale(1.05)}.knowella-chat-send-btn:disabled{opacity:0.5!important;cursor:not-allowed!important}.knowella-pdf-btn{width:40px;height:40px;background:#f3f4f6;color:#6b7280;border:1px solid #e5e7eb;border-radius:8px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all 0.2s;margin-right:8px}.knowella-pdf-btn:hover:not(:disabled){background:var(--knowella-primary);color:#fff;border-color:var(--knowella-primary)}.knowella-pdf-btn:disabled{opacity:.5;cursor:not-allowed}.knowella-chat-disclaimer{margin:0!important;font-size:11px!important;color:var(--knowella-text-light)!important;text-align:left!important;line-height:1.4!important;padding-top:8px!important;width:100%!important;box-sizing:border-box!important}.knowella-error{background:#fee2e2;color:#991b1b;padding:12px 16px;border-radius:8px;font-size:13px;margin:8px 0}@media (max-width:480px){.knowella-chat-panel{width:calc(100vw - 32px);height:calc(100vh - 48px);max-height:calc(100vh - 48px);bottom:16px;right:16px}.knowella-chat-bubble{bottom:16px;right:16px;width:56px;height:56px}}.knowella-hidden{display:none!important}.hidden{display:none!important}.knowella-prechat-overlay{flex:1;overflow-y:auto;display:flex;flex-direction:column}.knowella-prechat-form{padding:20px 24px;display:flex;flex-direction:column;gap:16px;flex:1}.knowella-prechat-header{text-align:center}.knowella-prechat-logo{width:80px;height:80px;margin:0 auto 16px;display:block;object-fit:contain;border-radius:0!important;box-shadow:none!important;background:transparent!important}.knowella-prechat-bot-icon{width:44px;height:44px;background:#ede9fe;border-radius:50%;margin:0 auto 12px;display:flex;align-items:center;justify-content:center;font-size:22px;line-height:1;overflow:hidden;padding:8px;box-sizing:border-box}.knowella-prechat-bot-icon img{width:100%;height:100%;object-fit:contain}.knowella-prechat-header h3{margin:0 0 6px;font-size:20px;font-weight:600;color:var(--knowella-text)}.knowella-prechat-header p{margin:0;font-size:14px;color:var(--knowella-text-light)}#knowella-prechat-form-element{display:flex;flex-direction:column;gap:20px}.knowella-form-group{display:flex;flex-direction:column;gap:8px}.knowella-form-group label{font-size:14px;font-weight:500;color:var(--knowella-text)}.knowella-form-group input{padding:12px 14px!important;border:1px solid #d1d5db!important;border-radius:8px!important;font-size:14px!important;font-family:var(--knowella-font)!important;transition:all 0.2s ease!important;color:var(--knowella-text)!important;width:100%!important;box-sizing:border-box!important;background:#ffffff!important;-webkit-appearance:none!important;appearance:none!important;display:block!important;max-width:100%!important;margin:0!important;height:auto!important;line-height:normal!important}.knowella-form-group input:focus{outline:none!important;border-color:var(--knowella-primary)!important;box-shadow:none!important}.knowella-form-group input::placeholder{color:var(--knowella-text-light)!important}.knowella-form-privacy{padding:12px 14px;background:#f0fdf4;border-radius:8px;border:1px solid #bbf7d0;display:flex;align-items:flex-start;gap:8px}.knowella-privacy-shield{font-size:16px;flex-shrink:0;margin-top:1px}.knowella-form-privacy small{font-size:12px;color:#166534;line-height:1.5;display:block}.knowella-required{color:#ef4444}.knowella-prechat-submit{padding:14px 24px!important;background:var(--knowella-primary)!important;color:white!important;border:none!important;border-radius:8px!important;font-size:16px!important;font-weight:600!important;cursor:pointer!important;transition:all 0.2s ease!important;font-family:var(--knowella-font)!important;width:100%!important;display:block!important;text-align:center!important;box-shadow:none!important;text-transform:none!important;letter-spacing:normal!important;line-height:normal!important;margin:0!important}.knowella-prechat-submit:hover{background:var(--knowella-primary-hover)!important;transform:translateY(-1px);box-shadow:0 4px 12px rgb(110 99 255 / .3)!important}.knowella-prechat-submit:active{transform:translateY(0)}.knowella-prechat-submit:disabled{background:var(--knowella-border)!important;cursor:not-allowed!important;transform:none}@media (max-width:480px){.knowella-prechat-form{padding:24px 20px}.knowella-prechat-logo{width:64px;height:64px}.knowella-prechat-bot-icon{width:48px;height:48px;font-size:24px}.knowella-prechat-header h3{font-size:20px}}