/* Knowella Chat Widget Styles - v1.0.2 - High Specificity Mode */
@import url('https://fonts.googleapis.com/css2?family=Poppins:wght@300;400;500;600;700&display=swap');

/* Critical utility - used by JS to show/hide panels */
#knowella-chat-widget .hidden {
    display: none !important;
}


:root {
    --knowella-primary: #6E63FF;
    --knowella-primary-hover: #5B51E5;
    --knowella-bg: #ffffff;
    --knowella-text: #1f2937;
    --knowella-text-light: #6b7280;
    --knowella-border: #e5e7eb;
    --knowella-shadow: rgba(0, 0, 0, 0.1);
    --knowella-message-user-bg: #6E63FF;
    --knowella-message-bot-bg: #f3f4f6;
    --knowella-font: 'Poppins', sans-serif;
}

/* === GLOBAL ISOLATION === */
#knowella-chat-widget {
    font-family: 'Poppins', sans-serif !important;
    line-height: normal !important;
    font-size: 16px !important;
    font-weight: 400 !important;
    color: #1f2937 !important;
    box-sizing: border-box !important;
    -webkit-font-smoothing: antialiased !important;
    -moz-osx-font-smoothing: grayscale !important;
}

#knowella-chat-widget * {
    font-family: 'Poppins', sans-serif !important;
    box-sizing: border-box !important;
}

/* Prevent theme link styles from affecting us */
#knowella-chat-widget a {
    text-decoration: none !important;
    color: inherit !important;
    box-shadow: none !important;
    border: none !important;
}

/* Reset only non-bubble buttons (close, back, FAQ, send) */
#knowella-chat-widget .knowella-chat-close,
#knowella-chat-widget .knowella-chat-back,
#knowella-chat-widget .knowella-faq-btn,
#knowella-chat-widget .knowella-chat-send-btn,
#knowella-chat-widget .knowella-view-history-btn,
#knowella-chat-widget .knowella-prechat-submit {
    cursor: pointer !important;
    font-family: 'Poppins', sans-serif !important;
    text-shadow: none !important;
    text-transform: none !important;
    letter-spacing: normal !important;
    line-height: normal !important;
    -webkit-appearance: none !important;
    appearance: none !important;
}

/* Chat Button (Floating Bubble) */
#knowella-chat-widget .knowella-chat-bubble {
    position: fixed !important;
    bottom: 24px !important;
    right: 24px !important;
    width: 60px !important;
    height: 60px !important;
    border-radius: 50% !important;
    background: #ffffff !important;
    color: white !important;
    border: none !important;
    cursor: pointer !important;
    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.15) !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    transition: all 0.3s ease !important;
    z-index: 2147483647 !important;
    /* Max Z-Index */
    padding: 12px !important;
    margin: 0 !important;
}

#knowella-chat-widget .knowella-chat-bubble img {
    width: 100% !important;
    height: 100% !important;
    object-fit: contain !important;
    border: none !important;
    border-radius: 0 !important;
    padding: 0 !important;
    margin: 0 !important;
    display: block !important;
}

#knowella-chat-widget .knowella-chat-bubble:hover {
    transform: scale(1.08) !important;
    background: #ede9ff !important;
    box-shadow: 0 6px 24px rgba(110, 99, 255, 0.35), 0 0 12px rgba(0, 0, 0, 0.12) !important;
}

/* Chat Panel */
#knowella-chat-widget .knowella-chat-panel {
    position: fixed !important;
    bottom: 24px !important;
    right: 24px !important;
    width: 500px !important;
    max-width: calc(100vw - 48px) !important;
    height: 620px !important;
    max-height: calc(100vh - 100px) !important;
    background: #ffffff !important;
    border-radius: 8px !important;
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.12) !important;
    display: flex;
    /* NO !important — JS needs to override this with style.display='none' */
    flex-direction: column !important;
    overflow: hidden !important;
    z-index: 2147483647 !important;
    animation: slideUp 0.3s ease !important;
    border: 1px solid #f3f4f6 !important;
}

@keyframes slideUp {
    from {
        opacity: 0;
        transform: translateY(20px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Header */
#knowella-chat-widget .knowella-chat-header {
    background: #6E63FF !important;
    color: white !important;
    padding: 16px 20px !important;
    display: flex !important;
    align-items: center !important;
    justify-content: space-between !important;
    border-radius: 8px 8px 0 0 !important;
    flex-shrink: 0 !important;
    box-sizing: border-box !important;
    height: auto !important;
    min-height: 70px !important;
}

#knowella-chat-widget .knowella-chat-header-content {
    display: flex !important;
    align-items: center !important;
    gap: 12px !important;
    flex: 1 !important;
}

#knowella-chat-widget .knowella-chat-back {
    color: white !important;
    width: 28px !important;
    height: 28px !important;
    display: none !important;
    /* Managed by JS */
    align-items: center !important;
    justify-content: center !important;
    border-radius: 4px !important;
    transition: background 0.2s ease !important;
    cursor: pointer !important;
    margin-right: 8px !important;
}

#knowella-chat-widget .knowella-chat-back:hover {
    background: rgba(255, 255, 255, 0.15) !important;
}

#knowella-chat-widget .knowella-chat-back.active {
    display: flex !important;
}

#knowella-chat-widget .knowella-chat-back svg {
    width: 20px !important;
    height: 20px !important;
    stroke: white !important;
    fill: none !important;
}

#knowella-chat-widget .knowella-chat-icon {
    width: 40px !important;
    height: 40px !important;
    background: white !important;
    border-radius: 50% !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    padding: 6px !important;
    flex-shrink: 0 !important;
    overflow: hidden !important;
}

#knowella-chat-widget .knowella-chat-icon img {
    width: 100% !important;
    height: 100% !important;
    object-fit: contain !important;
}

#knowella-chat-widget .knowella-chat-header-info {
    flex: 1 !important;
    display: flex !important;
    flex-direction: column !important;
    gap: 2px !important;
}

#knowella-chat-widget .knowella-chat-title {
    margin: 0 !important;
    padding: 0 !important;
    font-size: 16px !important;
    font-weight: 600 !important;
    color: white !important;
    line-height: 1.2 !important;
    display: flex !important;
    align-items: center !important;
    gap: 8px !important;
    text-transform: none !important;
    border: none !important;
}

#knowella-chat-widget .knowella-status-indicator {
    width: 7px !important;
    height: 7px !important;
    background: #10b981 !important;
    border-radius: 50% !important;
    display: inline-block !important;
    border: 2px solid white !important;
    box-sizing: content-box !important;
}

#knowella-chat-widget .knowella-chat-status {
    margin: 0 !important;
    padding: 0 !important;
    font-size: 12px !important;
    opacity: 0.9 !important;
    color: white !important;
    font-weight: 400 !important;
    line-height: 1.2 !important;
    text-transform: none !important;
}

#knowella-chat-widget .knowella-chat-close {
    color: white !important;
    width: 28px !important;
    height: 28px !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    border-radius: 4px !important;
    opacity: 0.8 !important;
    transition: opacity 0.2s !important;
    pointer-events: auto !important;
    cursor: pointer !important;
    background: none !important;
    border: none !important;
    z-index: 10 !important;
    position: relative !important;
}

#knowella-chat-widget .knowella-chat-close:hover {
    opacity: 1 !important;
    background: rgba(255, 255, 255, 0.15) !important;
}

/* Welcome Screen */
#knowella-chat-widget .knowella-welcome-screen {
    flex: 1 !important;
    display: flex;
    /* NO !important — JS controls visibility via style.display */
    flex-direction: column !important;
    padding: 24px !important;
    overflow-y: auto !important;
    background: white !important;
}

#knowella-chat-widget .knowella-welcome-title {
    font-size: 22px !important;
    font-weight: 700 !important;
    color: #1f2937 !important;
    margin: 0 0 10px 0 !important;
    line-height: 1.3 !important;
}

#knowella-chat-widget .knowella-welcome-subtitle {
    font-size: 14px !important;
    color: #6b7280 !important;
    margin: 0 0 12px 0 !important;
    line-height: 1.6 !important;
}

#knowella-chat-widget .knowella-faq-label {
    font-size: 11px !important;
    font-weight: 600 !important;
    color: #9ca3af !important;
    text-transform: uppercase !important;
    letter-spacing: 0.5px !important;
    margin: 0 0 12px 0 !important;
    display: block !important;
}

#knowella-chat-widget .knowella-faq-list {
    display: flex !important;
    flex-direction: column !important;
    gap: 8px !important;
}

#knowella-chat-widget .knowella-faq-btn {
    background: white !important;
    border: 1px solid #f3f4f6 !important;
    border-radius: 12px !important;
    /* Softer corners */
    padding: 14px 16px !important;
    font-size: 14px !important;
    font-weight: 400 !important;
    color: #374151 !important;
    text-align: left !important;
    cursor: pointer !important;
    transition: all 0.2s !important;
    width: 100% !important;
    display: block !important;
    box-shadow: 0 2px 5px rgba(0, 0, 0, 0.05) !important;
    /* Proper shadow */
}

#knowella-chat-widget .knowella-faq-btn:hover {
    background: #f0efff !important;
    border-color: #6E63FF !important;
    color: #6E63FF !important;
    box-shadow: 0 4px 12px rgba(110, 99, 255, 0.1) !important;
    transform: translateY(-1px) !important;
}

/* Messages */
#knowella-chat-widget .knowella-chat-messages {
    flex: 1 !important;
    padding: 20px !important;
    overflow-y: auto !important;
    display: flex;
    /* NO !important — JS controls visibility via style.display */
    flex-direction: column !important;
    gap: 16px !important;
    background: white !important;
}


#knowella-chat-widget .knowella-message {
    display: flex !important;
    gap: 10px !important;
    align-items: flex-start !important;
    margin-bottom: 0 !important;
}

#knowella-chat-widget .knowella-message-content {
    padding: 12px 16px !important;
    border-radius: 12px !important;
    font-size: 14px !important;
    line-height: 1.6 !important;
    max-width: 100% !important;
}

#knowella-chat-widget .knowella-message-bot .knowella-message-content {
    background: #f3f4f6 !important;
    color: #1f2937 !important;
    border-radius: 4px 8px 8px 8px !important;
}

#knowella-chat-widget .knowella-message-user .knowella-message-content {
    background: #ffffff !important;
    color: #1f2937 !important;
    border: 1px solid #e5e7eb !important;
    border-radius: 8px 8px 4px 8px !important;
}

/* Input Area */
#knowella-chat-widget .knowella-chat-input-container {
    padding: 16px !important;
    background: white !important;
    border-top: 1px solid #e5e7eb !important;
}

#knowella-chat-widget .knowella-input-card {
    background: #f3f4f6 !important;
    /* Gray pill */
    border-radius: 12px !important;
    /* Pill shape */
    padding: 6px 8px !important;
    display: flex !important;
    align-items: center !important;
    /* Center vertically */
    gap: 8px !important;
    border: 1px solid transparent !important;
    transition: all 0.2s !important;
}

#knowella-chat-widget .knowella-input-card:focus-within {
    background: #ffffff !important;
    border-color: #e5e7eb !important;
    /* Subtle border on focus */
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.05) !important;
}

#knowella-chat-widget textarea.knowella-chat-input {
    flex: 1 !important;
    border: none !important;
    background: transparent !important;
    padding: 10px 12px !important;
    /* Centered padding */
    font-size: 14px !important;
    line-height: 1.5 !important;
    max-height: 100px !important;
    min-height: 40px !important;
    color: #1f2937 !important;
    outline: none !important;
    box-shadow: none !important;
    width: auto !important;
}

#knowella-chat-widget .knowella-chat-send-btn {
    width: 32px !important;
    height: 32px !important;
    background: #6E63FF !important;
    color: white !important;
    border-radius: 50% !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    transition: all 0.2s !important;
    margin-bottom: 0 !important;
    /* Fixed alignment */
    flex-shrink: 0 !important;
}

#knowella-chat-widget .knowella-chat-send-btn:hover {
    background: #5B51E5 !important;
    transform: scale(1.05) !important;
}

#knowella-chat-widget .knowella-chat-disclaimer {
    margin: 8px 0 0 0 !important;
    font-size: 10px !important;
    color: #9ca3af !important;
    text-align: left !important;
    line-height: 1.4 !important;
}

/* Pre-Chat Form */
#knowella-chat-widget .knowella-prechat-form {
    padding: 24px !important;
}

#knowella-chat-widget .knowella-form-group {
    margin-bottom: 12px !important;
}

#knowella-chat-widget .knowella-form-group label {
    display: block !important;
    font-size: 13px !important;
    font-weight: 500 !important;
    color: #374151 !important;
    margin-bottom: 6px !important;
}

#knowella-chat-widget .knowella-form-group input {
    width: 100% !important;
    padding: 8px 2px !important;
    border: none !important;
    border-bottom: 1px solid #d1d5db !important;
    border-radius: 0 !important;
    font-size: 14px !important;
    color: #1f2937 !important;
    background-color: transparent !important;
    height: auto !important;
    box-shadow: none !important;
    outline: none !important;
}

#knowella-chat-widget .knowella-form-group input:focus {
    border-bottom-color: #6E63FF !important;
    box-shadow: none !important;
}

#knowella-chat-widget .knowella-prechat-submit {
    width: 100% !important;
    padding: 12px !important;
    background: #6E63FF !important;
    color: white !important;
    border-radius: 8px !important;
    font-weight: 600 !important;
    font-size: 15px !important;
    margin-top: 8px !important;
    text-align: center !important;
}

#knowella-chat-widget .knowella-prechat-submit:hover {
    background: #5B51E5 !important;
}

/* Mobile */
@media (max-width: 480px) {
    #knowella-chat-widget .knowella-chat-panel {
        width: calc(100% - 32px) !important;
        height: calc(100% - 40px) !important;
        max-height: 80vh !important;
        bottom: 20px !important;
        right: 16px !important;
    }
}

.knowella-chat-panel,
.knowella-chat-panel * {
    font-family: var(--knowella-font) !important;
    box-sizing: border-box !important;
}

.knowella-prechat-form,
.knowella-prechat-form * {
    font-family: var(--knowella-font) !important;
    box-sizing: border-box !important;
}

/* === WordPress Theme Isolation === */
/* Reset any theme styles that bleed into the widget */
#knowella-chat-widget button {
    border-radius: 0 !important;
    font-weight: normal !important;
    text-align: left !important;
    background: none !important;
    border: none !important;
    padding: 0 !important;
    margin: 0 !important;
    line-height: normal !important;
    letter-spacing: normal !important;
    text-transform: none !important;
    box-shadow: none !important;
    width: auto !important;
    color: inherit !important;
}

#knowella-chat-widget input,
#knowella-prechat-overlay input {
    width: 100% !important;
    box-sizing: border-box !important;
    background: #ffffff !important;
    -webkit-appearance: none !important;
    appearance: none !important;
    border-radius: 8px !important;
    margin: 0 !important;
    max-width: 100% !important;
}

/* Override for pre-chat form inputs — full rounded box style */
#knowella-chat-widget .knowella-prechat-overlay .knowella-form-group input,
#knowella-chat-widget .knowella-prechat-form .knowella-form-group input {
    border: 1px solid #d1d5db !important;
    border-radius: 8px !important;
    background: #ffffff !important;
    padding: 12px 14px !important;
    box-shadow: none !important;
}

#knowella-chat-widget .knowella-prechat-overlay .knowella-form-group input:focus,
#knowella-chat-widget .knowella-prechat-form .knowella-form-group input:focus {
    border-color: #6E63FF !important;
    box-shadow: none !important;
    outline: none !important;
}

/* High-specificity overrides for specific buttons */
#knowella-chat-widget #knowella-welcome-screen .knowella-faq-btn {
    text-align: left !important;
    font-weight: 400 !important;
    background: #f0efff !important;
    border: 1px solid #e5e7eb !important;
    border-radius: 8px !important;
    padding: 14px 16px !important;
    width: 100% !important;
    display: block !important;
    color: #1f2937 !important;
    font-size: 14px !important;
    cursor: pointer !important;
    box-shadow: none !important;
    text-transform: none !important;
    letter-spacing: normal !important;
    line-height: 1.5 !important;
    margin: 0 !important;
}

#knowella-chat-widget #knowella-welcome-screen .knowella-faq-btn:hover {
    background: #f0efff !important;
    border-color: #6E63FF !important;
    color: #6E63FF !important;
    box-shadow: 0 2px 8px rgba(110, 99, 255, 0.15) !important;
}

#knowella-chat-widget .knowella-chat-send-btn {
    border-radius: 50% !important;
    width: 36px !important;
    height: 36px !important;
    min-width: 36px !important;
    min-height: 36px !important;
    padding: 0 !important;
    background: #6E63FF !important;
    color: white !important;
    border: none !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    flex-shrink: 0 !important;
    box-shadow: none !important;
    text-align: center !important;
    line-height: 1 !important;
    margin: 0 !important;
    cursor: pointer !important;
}

/* Chat Button (Floating Bubble) */
.knowella-chat-bubble {
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: #ffffff;
    color: white;
    border: none;
    cursor: pointer;
    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.15);
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.3s ease;
    z-index: 9998;
    padding: 12px;
}

.knowella-chat-bubble img {
    width: 100%;
    height: 100%;
    object-fit: contain;
}

.knowella-chat-bubble:hover {
    transform: scale(1.08);
    background: #ede9ff;
    box-shadow: 0 6px 24px rgba(110, 99, 255, 0.35), 0 0 12px rgba(0, 0, 0, 0.12);
}

.knowella-chat-bubble:active {
    transform: scale(0.95);
}

/* Chat Panel */
.knowella-chat-panel {
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: 500px;
    max-width: calc(100vw - 48px);
    height: 620px;
    max-height: calc(100vh - 100px);
    background: var(--knowella-bg);
    border-radius: 8px;
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.12);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    z-index: 9999;
    animation: slideUp 0.3s ease;
}

@keyframes slideUp {
    from {
        opacity: 0;
        transform: translateY(20px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Header */
.knowella-chat-header {
    background: var(--knowella-primary) !important;
    color: white !important;
    padding: 14px 16px !important;
    display: flex !important;
    align-items: center !important;
    justify-content: space-between !important;
    border-radius: 8px 8px 0 0 !important;
    flex-shrink: 0 !important;
    box-sizing: border-box !important;
    margin: 0 !important;
    line-height: normal !important;
}

.knowella-chat-header-content {
    display: flex;
    align-items: center;
    gap: 12px;
    flex: 1;
}

.knowella-chat-back {
    background: transparent !important;
    border: none !important;
    color: white !important;
    cursor: pointer !important;
    padding: 4px !important;
    margin-right: 4px !important;
    display: none !important;
    align-items: center !important;
    justify-content: center !important;
    border-radius: 4px !important;
    transition: background 0.2s !important;
    width: 28px !important;
    height: 28px !important;
    flex-shrink: 0 !important;
    box-shadow: none !important;
    text-align: center !important;
    font-weight: normal !important;
    text-transform: none !important;
    letter-spacing: normal !important;
    line-height: 1 !important;
}

.knowella-chat-back svg {
    width: 16px !important;
    height: 16px !important;
}

.knowella-chat-back:hover {
    background: rgba(255, 255, 255, 0.2) !important;
}

.knowella-chat-back.active {
    display: flex !important;
}

.knowella-chat-icon {
    width: 36px !important;
    height: 36px !important;
    background: white !important;
    border-radius: 50% !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    padding: 4px !important;
    flex-shrink: 0 !important;
    overflow: hidden !important;
}

.knowella-chat-icon img {
    width: 100% !important;
    height: 100% !important;
    object-fit: contain !important;
}

.knowella-chat-header-info {
    flex: 1;
}

.knowella-chat-title {
    margin: 0 !important;
    font-size: 15px !important;
    font-weight: 600 !important;
    display: flex !important;
    align-items: center !important;
    gap: 8px !important;
    color: white !important;
    line-height: 1.3 !important;
    text-transform: none !important;
    letter-spacing: normal !important;
}

.knowella-status-indicator {
    width: 7px !important;
    height: 7px !important;
    background: #10b981 !important;
    border-radius: 50% !important;
    display: inline-block !important;
    flex-shrink: 0 !important;
    border: 2px solid white !important;
    box-sizing: content-box !important;
}

.knowella-chat-status {
    margin: 2px 0 0 0 !important;
    font-size: 12px !important;
    opacity: 0.85 !important;
    color: white !important;
    font-weight: 400 !important;
    line-height: 1.3 !important;
    text-transform: none !important;
    letter-spacing: normal !important;
}

/* Header subtitle (shown on welcome/form screens) */
.knowella-chat-header-subtitle {
    margin: 1px 0 0 0;
    font-size: 11px;
    opacity: 0.8;
}

.knowella-chat-close {
    background: transparent !important;
    border: none !important;
    color: white !important;
    cursor: pointer !important;
    padding: 4px !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    border-radius: 4px !important;
    transition: background 0.2s !important;
    width: 28px !important;
    height: 28px !important;
    flex-shrink: 0 !important;
    box-shadow: none !important;
    font-weight: normal !important;
    text-transform: none !important;
    letter-spacing: normal !important;
    line-height: 1 !important;
    margin: 0 !important;
}

.knowella-chat-close svg {
    width: 16px !important;
    height: 16px !important;
}

.knowella-chat-close:hover {
    background: rgba(255, 255, 255, 0.2) !important;
}

/* Welcome Screen */
.knowella-welcome-screen {
    flex: 1;
    display: flex;
    flex-direction: column;
    padding: 16px 20px;
    overflow-y: auto;
    overflow-x: hidden;
}

.knowella-welcome-content h2 {
    font-size: 18px;
    font-weight: 600;
    color: var(--knowella-text);
    margin: 0 0 8px 0;
}

.knowella-welcome-content p {
    font-size: 14px;
    color: var(--knowella-text-light);
    margin: 0 0 16px 0;
    line-height: 1.5;
}

.knowella-faq-section h4 {
    font-size: 12px;
    font-weight: 600;
    color: var(--knowella-text-light);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin: 0 0 10px 0;
}

.knowella-view-history {
    background: #f9fafb;
    border: 1px solid var(--knowella-border);
    border-radius: 8px;
    padding: 10px 14px;
    font-size: 13px;
    color: var(--knowella-text);
    cursor: pointer;
    margin-top: 12px;
}

.knowella-welcome-screen.hidden {
    display: none;
}

/* Welcome greeting (replaces hero/avatar) */
.knowella-welcome-greeting {
    padding: 4px 0 12px;
}

.knowella-welcome-title {
    font-size: 22px;
    font-weight: 700;
    color: var(--knowella-text);
    margin: 0 0 6px 0;
}

.knowella-welcome-subtitle {
    font-size: 14px;
    color: var(--knowella-text-light);
    margin: 0;
    line-height: 1.6;
}

.knowella-view-history-btn {
    width: 100%;
    background: #f9fafb;
    border: 1px solid var(--knowella-border);
    border-radius: 12px;
    padding: 14px 16px;
    margin-bottom: 24px;
    display: flex;
    align-items: center;
    gap: 12px;
    cursor: pointer;
    transition: all 0.2s;
}

.knowella-view-history-btn:hover {
    background: #f3f4f6;
    border-color: var(--knowella-primary);
}

.knowella-history-icon {
    width: 40px;
    height: 40px;
    background: white;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--knowella-text-light);
}

.knowella-history-content {
    flex: 1;
    text-align: left;
}

.knowella-history-title {
    font-size: 14px;
    font-weight: 600;
    color: var(--knowella-text);
    margin: 0 0 2px 0;
}

.knowella-history-subtitle {
    font-size: 12px;
    color: var(--knowella-text-light);
    margin: 0;
}

.knowella-faq-section {
    margin-bottom: 8px;
}

.knowella-faq-label {
    font-size: 11px;
    font-weight: 600;
    color: var(--knowella-text-light);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin: 0 0 12px 0;
}

.knowella-faq-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.knowella-faq-btn {
    background: #f0efff !important;
    border: 1px solid #e5e7eb !important;
    border-radius: 8px !important;
    padding: 14px 16px !important;
    font-size: 14px !important;
    font-weight: 400 !important;
    color: var(--knowella-text) !important;
    text-align: left !important;
    cursor: pointer !important;
    transition: all 0.2s !important;
    width: 100% !important;
    display: block !important;
    box-shadow: none !important;
    text-transform: none !important;
    letter-spacing: normal !important;
    line-height: 1.5 !important;
}

.knowella-faq-btn:hover {
    background: #f0efff !important;
    border-color: var(--knowella-primary) !important;
    color: var(--knowella-primary) !important;
}

/* Messages Container */
.knowella-chat-messages {
    flex: 1;
    overflow-y: auto;
    overflow-x: hidden;
    padding: 20px;
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.knowella-chat-messages.hidden {
    display: none;
}

.knowella-chat-messages::-webkit-scrollbar {
    width: 6px;
}

.knowella-chat-messages::-webkit-scrollbar-track {
    background: transparent;
}

.knowella-chat-messages::-webkit-scrollbar-thumb {
    background: var(--knowella-border);
    border-radius: 3px;
}

/* Date Separator */
.knowella-date-separator {
    text-align: center;
    margin: 16px 0;
}

.knowella-date-label {
    display: inline-block;
    padding: 4px 12px;
    background: #f3f4f6;
    border-radius: 12px;
    font-size: 12px;
    color: var(--knowella-text-light);
    font-weight: 500;
}

/* Message Styles */
.knowella-message {
    display: flex;
    gap: 10px;
    align-items: flex-start;
    animation: fadeIn 0.3s ease;
}

@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(10px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.knowella-message-bot {
    flex-direction: row;
    justify-content: flex-start;
}

.knowella-message-user {
    flex-direction: row;
    justify-content: flex-end;
}

.knowella-message-avatar {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    flex-shrink: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 12px;
    font-weight: 700;
}

.knowella-message-bot .knowella-message-avatar {
    background: #ffffff;
    padding: 4px;
    border: 1px solid var(--knowella-border);
}

.knowella-message-user .knowella-message-avatar {
    background: #10b981;
    color: white;
    order: 2;
    margin-left: 8px;
    margin-right: 0;
}

.knowella-message-wrapper {
    max-width: 75%;
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.knowella-message-content {
    padding: 12px 16px;
    border-radius: 6px;
    font-size: 14px;
    line-height: 1.6;
    border: none;
}

.knowella-message-bot .knowella-message-content {
    background: #f0f0f0;
    color: var(--knowella-text);
    border-radius: 2px 8px 8px 8px;
}

.knowella-message-user .knowella-message-content {
    background: #ffffff;
    color: var(--knowella-text);
    border: 1px solid #e5e7eb;
    border-radius: 8px 8px 8px 2px;
}

.knowella-message-time {
    font-size: 11px;
    color: var(--knowella-text-light);
    margin-top: 6px;
    text-align: right;
    display: block;
}

.knowella-message-user .knowella-message-time {
    text-align: right;
}

.knowella-message-bot .knowella-message-time {
    text-align: left;
}

.knowella-message-content p {
    margin: 0;
}

.knowella-message-content p+p {
    margin-top: 8px;
}

/* Markdown Formatting */
.knowella-message-content strong {
    font-weight: 600;
    color: var(--knowella-text);
}

.knowella-message-content ul {
    margin: 8px 0;
    padding-left: 20px;
    list-style: none;
}

.knowella-message-content li {
    position: relative;
    margin: 4px 0;
    padding-left: 4px;
}

.knowella-message-content li::before {
    content: '•';
    position: absolute;
    left: -16px;
    color: var(--knowella-primary);
    font-weight: bold;
}

.knowella-message-content a {
    color: var(--knowella-primary);
    text-decoration: underline;
    transition: opacity 0.2s;
}

.knowella-message-content a:hover {
    opacity: 0.8;
}

/* Citations */
.knowella-citations {
    margin-top: 12px;
    padding-top: 12px;
    border-top: 1px solid var(--knowella-border);
}

.knowella-citations-title {
    font-size: 12px;
    font-weight: 600;
    color: var(--knowella-text-light);
    margin-bottom: 8px;
}

.knowella-citation {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 10px 14px;
    margin-bottom: 6px;
    background: white;
    border: 1px solid var(--knowella-border);
    border-radius: 6px;
    text-decoration: none;
    color: var(--knowella-text);
    font-size: 13px;
    transition: all 0.2s;
    gap: 8px;
}

.knowella-citation:hover {
    border-color: var(--knowella-primary);
    background: #f5f4ff;
}

.knowella-citation-body {
    flex: 1;
    min-width: 0;
}

.knowella-citation-title {
    font-weight: 600;
    display: block;
    margin-bottom: 2px;
    color: var(--knowella-primary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.knowella-citation-url {
    display: none;
}

.knowella-citation-arrow {
    flex-shrink: 0;
    color: var(--knowella-text-light);
    font-size: 16px;
    line-height: 1;
}

/* Loading Indicator */
.knowella-loading {
    display: flex;
    gap: 4px;
    padding: 12px 16px;
}

.knowella-loading-dot {
    width: 8px;
    height: 8px;
    background: var(--knowella-text-light);
    border-radius: 50%;
    animation: bounce 1.4s infinite ease-in-out both;
}

.knowella-loading-dot:nth-child(1) {
    animation-delay: -0.32s;
}

.knowella-loading-dot:nth-child(2) {
    animation-delay: -0.16s;
}

@keyframes bounce {

    0%,
    80%,
    100% {
        transform: scale(0);
    }

    40% {
        transform: scale(1);
    }
}

/* Input Area */
.knowella-chat-input-container {
    border-top: 1px solid var(--knowella-border);
    padding: 12px 16px;
    background: var(--knowella-bg);
    flex-shrink: 0;
    width: 100%;
    box-sizing: border-box;
}

#knowella-chat-form {
    margin-bottom: 8px;
    display: block;
    width: 100%;
}

/* 
.knowella-input-card {
    background: #f3f4f6;
    border-radius: 16px;
    padding: 12px 14px 8px;
    display: block;
    width: 100%;
    box-sizing: border-box;
} */
.knowella-input-card {
    background: #ffffff;
    border-radius: 16px;
    border: 1px solid #e5e7eb;
    padding: 8px 8px 8px 14px;
    display: flex;
    flex-direction: row;
    align-items: center;
    gap: 8px;
    width: 100%;
    box-sizing: border-box;
}

.knowella-input-actions {
    display: flex;
    gap: 4px;
}

.knowella-action-btn {
    width: 32px;
    height: 32px;
    background: transparent;
    color: var(--knowella-text-light);
    border: none;
    border-radius: 8px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s;
}

.knowella-action-btn:hover {
    background: #e5e7eb;
    color: var(--knowella-primary);
}

.knowella-chat-input {
    /* width: 100%; */
    flex: 1;
    padding: 0;
    border: none;
    background: transparent;
    font-size: 14px;
    font-family: inherit;
    outline: none;
    resize: none;
    min-height: 28px;
    max-height: 80px;
    line-height: 1.4;
    overflow-y: auto;
    word-wrap: break-word;
    overflow-wrap: break-word;
    white-space: pre-wrap;
    color: #1f2937;
    box-sizing: border-box;
    display: block;
}

.knowella-chat-input::placeholder {
    color: #9ca3af;
}

/* .knowella-input-bottom-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-top: 8px;
} */
.knowella-input-bottom-row {
    display: contents;
}

.knowella-chat-send-btn {
    width: 36px !important;
    height: 36px !important;
    min-width: 36px !important;
    min-height: 36px !important;
    background: var(--knowella-primary) !important;
    color: white !important;
    border: none !important;
    border-radius: 50% !important;
    cursor: pointer !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    transition: all 0.2s !important;
    flex-shrink: 0 !important;
    padding: 0 !important;
    margin: 0 !important;
    box-shadow: none !important;
    text-transform: none !important;
    line-height: 1 !important;
}

.knowella-chat-send-btn:hover:not(:disabled) {
    background: var(--knowella-primary-hover) !important;
    transform: scale(1.05);
}

.knowella-chat-send-btn:disabled {
    opacity: 0.5 !important;
    cursor: not-allowed !important;
}

/* PDF Upload Button */
.knowella-pdf-btn {
    width: 40px;
    height: 40px;
    background: #f3f4f6;
    color: #6b7280;
    border: 1px solid #e5e7eb;
    border-radius: 8px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s;
    margin-right: 8px;
}

.knowella-pdf-btn:hover:not(:disabled) {
    background: var(--knowella-primary);
    color: white;
    border-color: var(--knowella-primary);
}

.knowella-pdf-btn:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.knowella-chat-disclaimer {
    margin: 0 !important;
    font-size: 11px !important;
    color: var(--knowella-text-light) !important;
    text-align: left !important;
    line-height: 1.4 !important;
    padding-top: 8px !important;
    width: 100% !important;
    box-sizing: border-box !important;
}

/* Error Message */
.knowella-error {
    background: #fee2e2;
    color: #991b1b;
    padding: 12px 16px;
    border-radius: 8px;
    font-size: 13px;
    margin: 8px 0;
}

/* Mobile Responsive */
@media (max-width: 480px) {
    .knowella-chat-panel {
        width: calc(100vw - 32px);
        height: calc(100vh - 48px);
        max-height: calc(100vh - 48px);
        bottom: 16px;
        right: 16px;
    }

    .knowella-chat-bubble {
        bottom: 16px;
        right: 16px;
        width: 56px;
        height: 56px;
    }
}

/* Hidden State */
.knowella-hidden {
    display: none !important;
}

.hidden {
    display: none !important;
}

/* ===== PRE-CHAT FORM STYLES ===== */

.knowella-prechat-overlay {
    flex: 1;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
}

.knowella-prechat-form {
    padding: 20px 24px;
    display: flex;
    flex-direction: column;
    gap: 16px;
    flex: 1;
}

.knowella-prechat-header {
    text-align: center;
}

.knowella-prechat-logo {
    width: 80px;
    height: 80px;
    margin: 0 auto 16px;
    display: block;
    object-fit: contain;
    border-radius: 0 !important;
    box-shadow: none !important;
    background: transparent !important;
}

/* Bot emoji icon on pre-chat form */
.knowella-prechat-bot-icon {
    width: 44px;
    height: 44px;
    background: #ede9fe;
    border-radius: 50%;
    margin: 0 auto 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 22px;
    line-height: 1;
    overflow: hidden;
    padding: 8px;
    box-sizing: border-box;
}

.knowella-prechat-bot-icon img {
    width: 100%;
    height: 100%;
    object-fit: contain;
}

.knowella-prechat-header h3 {
    margin: 0 0 6px;
    font-size: 20px;
    font-weight: 600;
    color: var(--knowella-text);
}

.knowella-prechat-header p {
    margin: 0;
    font-size: 14px;
    color: var(--knowella-text-light);
}

#knowella-prechat-form-element {
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.knowella-form-group {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.knowella-form-group label {
    font-size: 14px;
    font-weight: 500;
    color: var(--knowella-text);
}

.knowella-form-group input {
    padding: 12px 14px !important;
    border: 1px solid #d1d5db !important;
    border-radius: 8px !important;
    font-size: 14px !important;
    font-family: var(--knowella-font) !important;
    transition: all 0.2s ease !important;
    color: var(--knowella-text) !important;
    width: 100% !important;
    box-sizing: border-box !important;
    background: #ffffff !important;
    -webkit-appearance: none !important;
    appearance: none !important;
    display: block !important;
    max-width: 100% !important;
    margin: 0 !important;
    height: auto !important;
    line-height: normal !important;
}

.knowella-form-group input:focus {
    outline: none !important;
    border-color: var(--knowella-primary) !important;
    box-shadow: none !important;
}

.knowella-form-group input::placeholder {
    color: var(--knowella-text-light) !important;
}

.knowella-form-privacy {
    padding: 12px 14px;
    background: #f0fdf4;
    border-radius: 8px;
    border: 1px solid #bbf7d0;
    display: flex;
    align-items: flex-start;
    gap: 8px;
}

.knowella-privacy-shield {
    font-size: 16px;
    flex-shrink: 0;
    margin-top: 1px;
}

.knowella-form-privacy small {
    font-size: 12px;
    color: #166534;
    line-height: 1.5;
    display: block;
}

.knowella-required {
    color: #ef4444;
}

.knowella-prechat-submit {
    padding: 14px 24px !important;
    background: var(--knowella-primary) !important;
    color: white !important;
    border: none !important;
    border-radius: 8px !important;
    font-size: 16px !important;
    font-weight: 600 !important;
    cursor: pointer !important;
    transition: all 0.2s ease !important;
    font-family: var(--knowella-font) !important;
    width: 100% !important;
    display: block !important;
    text-align: center !important;
    box-shadow: none !important;
    text-transform: none !important;
    letter-spacing: normal !important;
    line-height: normal !important;
    margin: 0 !important;
}

.knowella-prechat-submit:hover {
    background: var(--knowella-primary-hover) !important;
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(110, 99, 255, 0.3) !important;
}

.knowella-prechat-submit:active {
    transform: translateY(0);
}

.knowella-prechat-submit:disabled {
    background: var(--knowella-border) !important;
    cursor: not-allowed !important;
    transform: none;
}

/* Mobile adjustments for pre-chat form */
@media (max-width: 480px) {
    .knowella-prechat-form {
        padding: 24px 20px;
    }

    .knowella-prechat-logo {
        width: 64px;
        height: 64px;
    }

    .knowella-prechat-bot-icon {
        width: 48px;
        height: 48px;
        font-size: 24px;
    }

    .knowella-prechat-header h3 {
        font-size: 20px;
    }
}