Ella FAQ
Short answers about trust, data, audits, and how Ella relates to the specialist agents.
Is Ella one of the agents?
No. The specialist agents each own a domain, such as inbound paperwork, incidents or ergonomics. Ella coordinates them, aggregates their results and holds the approval gate.
Can Ella change our systems on her own?
No. Every write, send or booking waits for a person to approve it. There is no setting that removes the gate.
What does Ella keep a record of?
Every ask, delegation, agent step, summary, proposal and decision is logged with who did what and when. That log is the audit trail.
Do we have to use every agent?
No. Run the agents that match your work. Ella coordinates whichever ones are switched on and adds more as you go.
Can people use Ella from a phone?
Yes. Asking a question and approving a proposal both work on mobile, so a supervisor on the floor or a dispatcher on the road can clear the queue.
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