KnowFleet: frequently asked questions
Common questions about drivers, defects, telematics, cold chain and how KnowFleet works with KnowMaintain.
What changes for drivers?
They do the same walkaround on their phone instead of a paper book, photograph any defect and get reminders about their own documents directly.
Does it replace our ELD or telematics?
No. Hours of service and vehicle data come from the systems you already run. KnowFleet puts them next to the driver file and the inspection.
How does it work with KnowMaintain?
A walkaround defect becomes a KnowMaintain work order with the evidence attached. KnowMaintain schedules the unit's PMs and chases the shop; KnowFleet shows the driver when the unit is cleared.
Can we record reefer temperatures on the same inspection?
Yes. Temperature checks and excursions can be part of the walkaround and are shared with KnowQuality for cold chain records.
What if the yard has no signal?
The walkaround is done on the phone and syncs when back in coverage. A held unit stays held until a person releases it.
Run tomorrow's walkarounds through it.
Bring a few units and driver files, and we will show you how defects get routed, units get held and expiries get caught early.
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