Every check captured, every fix closed.
KnowQuality runs the quality system: HACCP and sanitation checks, inspections, nonconformance and complaints, corrective actions, traceability and lab results. Records are captured as the work happens, and every failure is chased to a verified fix.
KnowQuality
Failed check to closed CAPA
working…Built for quality and food safety teams that answer to auditors and customers every week.
Where the day goes today
Quality lives in binders and spreadsheets. A failed check gets written down, a complaint gets emailed, and when an auditor asks how they connect, nobody can say. Nonconformances and corrective actions stall because chasing them is someone's side job. Audit prep takes a week of pulling records, and fixes from the last audit are still open.
From a failed check to a verified fix, in six steps
Schedule the checks
HACCP, CCP, sanitation, pre-op and inspection rounds run on the cadence you set, per line and per shift.
Capture on the line
Operators record results on a phone or tablet, with photos and readings, where the work happens.
Flag and hold
An out-of-limit reading is flagged the moment it is entered. The agent proposes a hold; your team decides.
Open the NCR
The nonconformance is drafted from the failed check, with the lot, the line and the evidence already attached.
Drive the CAPA
A root cause is suggested and a corrective action proposed. Once you approve it, the agent chases the owner and asks for verification.
Trace and report
Lots, suppliers, lab results and complaints stay linked, so a trace or an audit question is answered from the record.
The whole quality system, with the follow-up done for you
HACCP and CCP monitoring
Critical control points checked on schedule, with limits and corrective steps built in.
Sanitation and pre-op rounds
Cleaning schedules, pre-op checks and hygiene audits captured on the floor.
Inspections and GMP walks
Line, facility and GMP inspections with photos and scores.
Nonconformance records
NCRs drafted from failed checks, holds and customer complaints, with the evidence attached.
Complaints intake
Customer complaints logged, classified and linked to the lot and the investigation.
Root cause and CAPA
Suggested root causes, corrective actions with owners, reminders and verification before closure.
Traceability and mock recalls
Lots, suppliers and shipments tied together so a trace runs from the record, not from a binder.
Lab results and certificates
Test results and certificates of analysis filed against the lot and checked against specification.
Supplier quality
Supplier approvals, audits and certificates kept with the records they support.
Records that are already mapped to the scheme
Checks, NCRs and CAPAs are kept in the shape SQF, BRCGS, ISO and IATF auditors ask for. When certification comes round, KnowComply maps them to the clauses and assembles the package.
Built for the teams that own quality on the floor
Quality and FSQA managers
Running checks, closing NCRs and getting ready for audits.
Line supervisors and operators
Recording checks on the line without paper.
Plant and site managers
Who want to hear about a failed check while it can still be fixed.
Operations leaders across sites
Who need every site running the same quality system.
Your limits, your decisions
KnowQuality flags, drafts and chases. People decide what is held, what is released and when a corrective action is closed.
- Holds are proposed, not imposed. Your team decides whether product is held or released.
- Root causes are suggestions. The investigator confirms or changes them.
- Corrective actions need an owner you approve before anyone is assigned.
- Closure needs verification. A CAPA stays open until the evidence is attached and signed off.
Connects to what you already run
Mobile
Checks, inspections and NCRs captured on phones and tablets on the line
LIMS and lab systems
Test results and certificates of analysis pulled against the lot
ERP
Lots, suppliers and holds kept in step with your ERP records
Email and BI dashboards
Reminders and escalations by email; quality metrics available to your reporting tools
Questions about KnowQuality
Can operators use it on the line?
Yes. Checks and inspections are recorded on a phone or tablet, with photos. The details of each form depend on how your workspace is set up.
Does the agent put product on hold by itself?
No. It flags the out-of-limit reading and proposes a hold. Your team decides, and the decision is recorded.
How does it handle NCRs and CAPAs?
The NCR is drafted from the failed check or complaint. The agent suggests a root cause, proposes a corrective action and owner, and once approved, chases it to verified closure.
How does it relate to KnowComply?
KnowQuality runs the daily quality system. KnowComply audits it, keeps the standards register and maps the records to clauses when certification comes round. They share the same records.
Can it run a traceability exercise?
Yes. Because lots, suppliers, lab results and complaints are linked as they are recorded, a trace or a mock recall is run from the record rather than rebuilt from paper.
Does it work outside food?
Yes. The same workflow runs inspections, nonconformance, CAPA, calibration and supplier quality in manufacturing, packaging, pharma and automotive.
How long does it take to roll out?
Most teams start with one line or one set of checks and add from there. Checks, limits and owners are configured in your workspace.
Where does our data live?
In your Knowella workspace, with every record, approval and decision kept for audit.
Guides, reading and discussion
Run one line through it.
Bring your pre-op or HACCP checks for one line. We will show you capture on a phone, the NCR, the CAPA and the trace.