Privacy Policy
Last updated June 2026
This Privacy Policy explains how Knowella (“we”, “us”) collects, uses, and protects information when you use our website and services. By using Knowella, you agree to the practices described here.
Information we collect
We collect information you provide directly to us — such as your name, email address, company, and role — when you create an account, request a demo, subscribe to updates, or contact us.
We also automatically collect certain technical information when you use our website and product, including IP address, browser type, device information, pages visited, and usage patterns, through cookies and similar technologies.
How we use your information
We use the information we collect to provide, maintain, and improve our services; to communicate with you about products, features, and support; to personalize your experience; and to ensure the security and integrity of our platform.
We may also use aggregated, de-identified data for analytics and to better understand how our services are used.
How we share information
We do not sell your personal information. We may share information with trusted service providers who perform services on our behalf (such as hosting, analytics, and customer support), subject to confidentiality obligations.
We may disclose information if required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.
Data security
We implement administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights and choices
Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. You can also opt out of marketing communications at any time.
To exercise any of these rights, contact us using the details below.
Data retention
We retain personal information for as long as necessary to provide our services and for legitimate business or legal purposes. When information is no longer required, we securely delete or anonymize it.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date below and, where appropriate, notify you.
Contact us
If you have questions about this Privacy Policy or your data, reach us through our contact page.