Knowella

KnowErgo FAQ

Answers to the questions teams ask most before and during rollout.

3 min read
Short answers to common questions. Details can vary by workspace setup, so check with your admin where noted.
1

Do we need wearables or special cameras?

No. A standard phone or camera clip is enough. The analysis runs on the footage.

2

Who films and who reviews?

Anyone on the floor can film a task. An ergonomist, safety lead or supervisor reviews the score and approves the action. Roles depend on your workspace setup.

3

Does anything happen without approval?

No. KnowErgo scores the risk and proposes the fix. The corrective action only opens once a person approves it. Every assessment, approval and action is logged.

4

How does KnowErgo work with KnowHealth?

KnowHealth runs wellbeing check-ins and flags early symptoms. A flag on a strain can trigger a KnowErgo assessment of the job, and both feed the same safety view. KnowHealth also manages return to work after an injury.

5

Can we use the results in an audit?

Yes. Each assessment keeps the clip, the scores, the snapshots, the approved action and the re-assessment together, so the evidence for a fix is in one place.

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