Do a walkaround and report a defect
What a driver does on the phone for a pre-trip or post-trip inspection, and what the agent does with each defect.
Open the inspection for your unit
On your phone, pick the unit (or scan its tag if your fleet uses them) and start the pre-trip or post-trip inspection.
Work through the items and photograph defects
Tick each item as checked. For anything wrong, mark it as a defect and take a photo. Add a note if needed, then sign off the inspection.
The agent routes the defect
Each defect becomes a drafted repair order for the shop the same minute, with your photo and the unit's history attached. If the defect meets your fleet's out-of-service rules, the unit is held and you are told before you leave.
See when the unit is cleared
Once the shop finishes and a person releases the unit, its status changes and the driver can see it is clear to go.
Run tomorrow's walkarounds through it.
Bring a few units and driver files, and we will show you how defects get routed, units get held and expiries get caught early.
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