What this is
What is a new starter pre-arrival checklist?
What is a new starter pre-arrival checklist?
It is the record that a new worker is ready to start before they arrive, covering the legal checks due by the first day, the health and competence evidence the role depends on, the physical items that carry a lead time, and the arrangements for the first day itself. Its defining characteristic is the deadline: every item on it is either due before the first shift or worthless after it.
How is it different from the induction?
The induction is delivery of information to the worker once they are on site, and it lives in new hire orientation, site safety induction and department orientation. The pre-arrival checklist is preparation by the organisation before the worker exists on site. The two are commonly confused, and the practical test is who does the work: if the new starter has to be present for it, it is induction, not pre-arrival.
What legally has to be finished before the first shift?
Right to work, and in Great Britain the written statement of employment particulars, which must be given on or before the first day. In the United States the employee completes Form I-9 section 1 no later than the first day of employment and the employer completes section 2 within three business days. Beyond that, anything the role cannot lawfully be performed without: a valid driving licence, a medical certification, a statutory ticket or a health clearance.
Scope
When is a new starter pre-arrival checklist required?
This record covers preparation before arrival for one named starter. Everything that happens once they are through the door belongs elsewhere, and the boundary matters because the pre-arrival record is the only one that can still change the outcome.
Use this template when
- A permanent hire has accepted and a start date is fixed
- An agency or contract worker is being placed at your site for the first time
- A cohort of seasonal or shift starters is arriving on a single date and readiness has to be visible per person
- A start date has moved forward and the readiness position has to be restated against the new date
- A role carries a licence, medical or statutory ticket that must be verified before the worker can be used at all
Do not use it for
- Delivering the induction, which belongs in New Hire Orientation and Site Safety Induction and happens with the worker present
- Recording what actually happened on the first day, from arrival and introductions through to the first supervised task, which is the New Starter First Day Record
- Issuing equipment and granting access, which are the Worker Equipment and System Provisioning record and the Access Request Record, and are the acts this checklist only requests
- Holding the worker's permanent details, competencies and history, which is the Worker Profile in the register rather than an onboarding artefact
- Judging whether the hire worked out, which is the Probation and Ninety Day Review and cannot be answered before they start
Compliance mapping
Which ISO 45001 cl.7.2 requirements does this satisfy?
No regime has a pre-arrival checklist requirement. What the regimes have are duties that fall due on or before the first day, spread across employment law, immigration law, equality law and health and safety law, and this record is the single instrument that makes them all visible against one date.
| Clause | Requirement | Where it lands |
|---|---|---|
| ISO 45001 cl.7.2 | Determine the competence necessary for workers affecting OH&S performance and ensure they are competent, retaining evidence | Health and competency |
| ISO 45001 cl.7.3 | Workers made aware of the policy, the hazards and risks relevant to them, incident reporting and their right to remove themselves from danger | Day one planned |
| ISO 45001 cl.8.1.4.2 | Coordination with contractors, including criteria applied to contracted and agency labour before work begins | Header |
| MHSWR 1999 reg.13 | Take account of a worker's capabilities as regards health and safety, and provide adequate training on being recruited | Health and competency |
| 8 CFR 274a.2 | Form I-9 employment eligibility verification, section 1 by the first day of employment and section 2 within three business days | Legal and employment |
| ERA 1996 s.1 | Written statement of employment particulars given on or before the first day of employment | Legal and employment |
| 29 CFR 1910.132 | Hazard assessment for PPE, selection of equipment that fits the affected employee, and training before work requiring it | Practical readiness |
| 29 CFR 1910.1200(h) | Hazard communication information and training provided at the time of initial assignment | Day one planned |
What it does not cover
- The site safety induction, which is a delivered and assessed activity with its own record, and cannot be discharged by having booked a slot.
- Right to work re-verification, which applies where permission is time-limited and falls due long after onboarding, and needs an expiry held in the worker register rather than a one-off check.
- Health surveillance, which is an ongoing programme with baseline and periodic examinations under an occupational health provider, not a single clearance before a start date.
- The granting of access itself, which belongs in the access request and provisioning records, because this checklist records that a request was raised and nothing about whether the account or badge works.
- Task-specific risk assessment and safe systems of work, which must exist for the work the starter will do and are a separate instrument from the readiness of the person doing it.
Global
New Starter Pre-Arrival Checklist requirements by country
The pattern is consistent: immigration and employment duties bite on or immediately before the first day, health and safety duties bite on being recruited, and equality law constrains when health questions may be asked at all. The differences are in the deadlines and in how much protection a temporary worker gets from the host.
Form I-9 under 8 CFR 274a.2; ADA and 29 CFR 1630.14; OSHA 29 CFR 1910.1200(h) and 1910.132
Employment eligibility verified on a statutory clock, medical enquiry permitted only post-offer, and hazard and PPE training due at initial assignment.
Asking about health before an offer is itself unlawful, so the medical clearance item on this record only becomes available once the offer is made and conditional.
Immigration, Asylum and Nationality Act 2006 s.15; Employment Rights Act 1996 s.1; MHSWR 1999 reg.13 and reg.15
Right to work checked before employment begins to secure the statutory excuse, written particulars by day one, training on recruitment, and specific duties to temporary workers.
The civil penalty defence is lost by sequence rather than by omission, so a check done properly but late protects nobody.
Directive 89/391/EEC art.12; Directive 91/383/EEC; Directive (EU) 2019/1152
Training on recruitment, equal protection for temporary and agency workers, and core employment information in writing within the first week.
Agency workers must receive the same information and training as employees, which places the duty on the site rather than on the agency's paperwork.
Canada Labour Code Part II s.125(1)(q); provincial OHS regulations including Ontario Reg. 297/13
Duty to instruct, train and supervise, with mandatory basic awareness training in several provinces at or before commencement.
Awareness training is prescribed content rather than a local induction, so the booked slot has to be the right course, not an office walk-round.
Model WHS Act s.19; Model WHS Regulations reg.39
Primary duty to provide information, training, instruction and supervision that is suitable and adequate, owed to workers however engaged.
Worker is defined broadly, so a labour hire starter is your worker on day one and the readiness duty cannot be pushed to the agency.
ISO 45001 cl.7.2 and cl.7.3
Competence determined and verified, and awareness established, with documented evidence retained.
Auditors sample new starters precisely because the record is recent, and they ask for the verification of a claimed qualification rather than the certificate.
How to complete it
How to complete a new starter pre-arrival checklist, step by step
Filling this form in is trivial. Every item is a yes, a no or a not applicable, and a record of forty yeses can still be followed by a first day where nothing works. Four judgement calls decide whether the record was a control.
Two items on this record ask whether systems and door access were requested, and requested is worth knowing because it is what HR controls. It is not readiness. Decide the cut-off at which a request must be raised for the account to be live on the start date, hold the request reference, and let the provisioning record close the loop. A checklist scoring full marks on requests raised the previous evening is accurate and useless.
The record can say the starter is not ready for day one and also that the start was not deferred, which is the normal outcome and usually the wrong one. Agree beforehand which items are blockers, right to work, contract, medical clearance where the role requires it, licence verification, PPE for a hazardous task, and which are inconveniences, a locker, a buddy, a first week plan. Then a no against a blocker moves the date instead of producing an awkward first morning.
Six items are conditioned on the role requiring them: health questionnaire, medical clearance, licences, adjustments, vulnerable worker assessment, references. The items assessed count excludes anything marked not applicable, so every not applicable raises the score. Say who decides that a role does not require a medical or a licence check, record the reason on the item, and expect a reviewer to test the not applicables rather than the failures.
The record asks whether the supervisor knows they are starting, whether the manager is available on the day and whether the team was told. These are the items most likely to be answered from assumption, and the ones a new starter notices first. Confirm them by conversation with the named supervisor, and if the manager is on leave that day, name a substitute or move the date.
What auditors find
Most common new starter pre-arrival checklist findings
Pre-arrival findings are rarely about the checklist being absent. They are about it being completed too late to matter, or completed accurately for a set of items that did not include the ones that failed.
| Finding | Clause | What fixes it |
|---|---|---|
| Checklist completed on or after the start date; the record documents readiness retrospectively. | ISO 45001 cl.7.2 | Raise the checklist at offer acceptance and set the readiness review a fixed number of days before the start date. |
| Worker started before the right to work check was completed. | 8 CFR 274a.2 | Make the check a hard gate on the start date rather than an item on a list that can be finished later. |
| Written employment particulars issued during week one rather than by the first day. | ERA 1996 s.1 | Issue the statement with the contract at offer stage, and record the date it was given, not the date it was drafted. |
| Induction marked as partly booked, with no course, date or trainer named. | MHSWR 1999 reg.13 | Book a specific session before the start date and hold its reference, so partly cannot be recorded as ready. |
| Qualification or licence accepted on a copy certificate with no verification at source. | ISO 45001 cl.7.2 | Confirm with the awarding body or licensing authority, and record who confirmed it and when. |
| PPE ordered in a nominal size; worker issued ill-fitting equipment on arrival and worked without it. | 29 CFR 1910.132 | Capture sizes at offer stage, order early, and treat wrong-size issue on day one as a reportable readiness failure. |
| Medical clearance recorded as not applicable for a safety-critical role. | ISO 45001 cl.7.2 | Derive the health requirement from the role in the register, not from the judgement of whoever filled the form in. |
| Adjustments identified before arrival but not in place on the day, with no owner or date. | ISO 45001 cl.7.2 | Raise each adjustment as an action with an owner and a date that falls before the start, not on it. |
| Agency and contract starters have no pre-arrival record; readiness assumed to sit with the supplier. | ISO 45001 cl.8.1.4.2 | Run the same checklist for every engagement type and record which items the agency evidences on your behalf. |
| Systems and door access requested but not live; first day spent without a login or a badge. | ISO 45001 cl.7.3 | Set a request lead time, then verify against the provisioning record before the readiness sign-off, not after. |
Case in point
Case in point: the placement filled on Friday for a Monday start
A packing site lost two operatives to sickness and asked its agency for cover. A labourer was confirmed on the Friday afternoon for a Monday start. The pre-arrival checklist was opened on the Monday morning and completed in eleven minutes. Right to work was marked not applicable because the agency held the file. Induction was marked partly, since a site safety induction ran on Wednesdays. PPE was marked yes because there were boots in the store. The supervisor knows they are starting was marked yes; nobody had told the supervisor.
The worker was put on a de-palletising task alongside an experienced operative, in boots two sizes too large, and caught a hand between a cage and a post on the Tuesday afternoon. The investigation asked three questions. Had the site verified his right to work, which it had not and could not, because the agency's copy was not a check by the employer using him. Had he received safety training on being recruited, which he had not, because the induction was on Wednesday. Had the task been assigned with his capabilities in mind, which nobody could evidence because no one had spoken to the supervisor before he arrived.
None of the three failures were caused by the checklist being wrong. They were caused by it being completed after the only moment at which any of them could have been fixed. The corrective action was a two-day minimum lead time on agency placements, a right to work check performed by the site regardless of what the agency holds, and no start date confirmed without a named induction session.
The template
The template, field by field
The form exactly as it installs. Every field, option, score and conditional rule is editable, and the links to other templates come with it.
6 sections
- Reference
- OPS-037
- Archetype
- Checklist
- Record ID
- PREA-2026-000
- Scoring
- Ready before day one
- Direction
- High is good
- Singleton
- Yes
- Basis
- ISO 45001 cl.7.2
- Links
- Feeds First Day Record and Provisioning
- Tags
- Worker, Onboarding, HR
- Sections
- 6
- Fields
- 59
- Follow up fields
- 3
- Repeating sections
- 0
- Links out
- 4
Header
16 fieldsChecklist ID*
Auto sequence. Format PREA-2026-000.
The record's own ID. Other templates point at this value.
Status*
Drives who this goes to next.
- Planned2 pts
- In progress2 pts
- Complete3 pts
- Deferred0 pts
- Open0 pts
- Closed3 pts
- Overdue0 pts
Date and Time*
Completed By*
Site*
Site ID*
Format SITE-000.
Links to FDN-001 Site ID
New Starter
Name
Role*
Start Date*
Employment Type*
- Permanent3 pts
- Agency1 pt
- Contractor1 pt
Hiring Manager*
Checklist Started Before The Week Of Arrival*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Days Before Start Completed
Supervisor Knows They Are Starting*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
A First Day Spent Waiting Teaches Them How This Place Runs
No locker, no login, no boots and a supervisor who did not know they were starting. Everything on this list is doable in the week before and almost never is.
Legal and employment
6 fieldsRight To Work Verified And Copied*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Identity Verified*
- Yes3 pts
- Assumed0 pts
References Received*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Contract Issued And Signed*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Payroll Set Up*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Emergency Contact Obtained*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Health and competency
6 fieldsHealth Questionnaire Completed Where Required*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Medical Clearance Where The Role Requires It*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Existing Qualifications Verified At Source*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Licences Verified Where Required*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Adjustments Identified Before Arrival*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Vulnerable Worker Assessment Where Applicable*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Practical readiness
6 fieldsPPE Ordered In The Right Sizes*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Locker Allocated*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Systems Access Requested*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Door Access Requested*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Workstation Or Position Ready*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Buddy Assigned And Told*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Day one planned
6 fieldsInduction Booked*
- Yes3 pts
- Partly1 pt
- No0 pts
Arrival Time And Place Communicated*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Parking And Entry Explained*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Manager Available On The Day*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
First Week Plan Drafted*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Team Told Who Is Joining*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Outcome
19 fieldsReady For Day One*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Items Outstanding
What Is Outstanding
Provisioning Record ID
Links to OPS-039 Record ID
Worker Register Entry
Links to FDN-003 Person ID
Start Deferred Because Of Readiness*
- Yes2 pts
- No0 pts
- N/Aexcluded from denominator
Items Assessed*
Excludes anything marked N/A.
Items Failed*
Score Percent*
Calculated on submission. High is good. N/A items leave the denominator.
Result Band*
- Pass3 pts
- Caution1 pt
- Fail0 pts
Completeness Percent*
How much of the template was actually answered. A high score on a half completed form is not a high score.
Action Required*
Raise the action record, then enter its reference here.
- No2 pts
- Yes0 pts
Priority
- High0 pts
- Medium1 pt
- Low3 pts
CAPA ID
Format CAPA-2026-00000.
Links to FDN-014 CAPA ID
Action Owner
HR*
Signature*
Hiring Manager*
Second Signature*
OPS-037 · record IDs look like PREA-2026-000 · Feeds First Day Record and Provisioning
Open in KnowellaRun it with agents
From a document you fill in to a programme that runs itself
The form is easy and early. What fails is everything with a lead time that sits in another team's queue: the induction slot, the occupational health appointment, the account request, the boots in an unusual size, and the supervisor who finds out on the day.
Opens the checklist at offer acceptance against the start date, tracks each readiness item to its owner, and shows which starters in the next fortnight are not ready.
Holds the induction and awareness requirements for the role and books a named session before the start date, so training due on recruitment has a date rather than an intention.
Runs the pre-placement questionnaire and clearance through occupational health, and returns the adjustments in time for them to be in place on day one rather than identified on it.

Watches start dates against outstanding items, escalates the ones that will not clear in the remaining lead time, and holds every write for approval before it touches a record.
This template lives in KnowOps — frontline execution. Shift handover, production control, daily management, worker lifecycle and improvement.
Meet KnowOps→Glossary
New Starter Pre-Arrival Checklist definitions and key terms
- Right to work check
- The employer's own verification that a person may lawfully do the work, performed before employment begins and evidenced by a dated copy, which is what establishes a defence against a civil penalty.
- Form I-9
- The United States employment eligibility verification form, with section 1 completed by the employee no later than the first day of employment and section 2 by the employer within three business days.
- Written statement of particulars
- The statement of core employment terms which in Great Britain must be given to a worker on or before the first day of employment.
- Conditional offer
- An offer made subject to checks, which is the point at which health questions and medical examinations become permissible in jurisdictions that restrict pre-offer enquiry.
- Pre-placement health assessment
- An assessment of fitness for the specific role and its hazards, establishing a baseline and identifying adjustments, distinct from ongoing health surveillance.
- Reasonable adjustment
- A change to the work, equipment or arrangements that removes a disadvantage arising from disability, which only helps if it is in place on the first day rather than identified on it.
- Vulnerable worker
- A worker needing additional protection because of age, pregnancy, health condition, language or inexperience, triggering a specific assessment before task allocation.
- Provisioning
- The act of issuing equipment and granting system and door access, which follows the request recorded here and is evidenced in its own record.
FAQ
Frequently asked questions about new starter pre-arrival checklist
Can someone start before their right to work check is complete?+
No. Not as a matter of preference but of sequence: the protection an employer gets from the check depends on it being done before employment begins, and doing it correctly on day three does not retrieve it. If the check cannot be completed, move the start date. This is the one item on the list with no workaround.
Can we require a medical before the start date?+
After a conditional offer, generally yes, and for safety-critical and driving roles you should. Before an offer, in the United States you may not ask about disability or require an examination at all, and equality law elsewhere constrains it similarly. So the sequence is offer, then health questionnaire and medical, then confirmation, which is why the pre-arrival window is the only place this fits.
Do agency and contract workers need a pre-arrival checklist?+
Yes, and they are the most common omission. The agency employs them; you direct them and control the hazards they work with, and duties to temporary workers are explicit in most regimes. Run the same record, and where the agency genuinely holds evidence, name which items and get sight of them rather than accepting an assurance.
What if the equipment has not arrived, do we defer the start?+
It depends entirely on whether the missing item is a control. No boots for a warehouse role means either a deferral or a first day with no exposure to the floor. A missing laptop for an office role means a slower week, not a hazard. Decide the blocker list in advance so this argument happens once rather than on every hire.
Who owns this record, HR or the hiring manager?+
HR completes it and the manager owns half of what is in it, which is why the record carries two signatures. Legal, employment and health items are HR's. Whether the supervisor knows, whether the manager is on site, whether the workstation exists and whether the team was told are the manager's, and no administrator can make those true from a distance.
Is this record needed for an internal transfer?+
Usually not, because right to work, contract and payroll already exist. What matters at transfer is the delta: new licences, new medical requirements, new PPE, new access and removal of old access. That is the Worker Role Change Record, and using the pre-arrival checklist instead produces a page of not applicable answers around the two items that actually changed.
Keep going
Related templates and programmes
Industries this is written for
Programmes this belongs to
Used together in Worker Onboarding and Offboarding
Worker Profile
Holds a record for each worker, including role, department, site and start date
Exit Health Assessment
Records a worker's health status when they leave a role with hazardous exposure
Key and Access Device Register
Holds every key, fob and access device, who has it and what it opens
Access Request Record
Requests and approves access for a person to an area or a system, with the justification and an end date
New Starter First Day Record
Records what actually happened on a new worker's first day, from arrival through induction, introductions, equipment issue and their first supervised task
Worker Equipment and System Provisioning
Tracks what a worker was given and what access they were granted, from PPE and lockers through to systems and door access
More in Worker Lifecycle
New Starter First Day Record
Records what actually happened on a new worker's first day, from arrival through induction, introductions, equipment issue and their first supervised task
Worker Equipment and System Provisioning
Tracks what a worker was given and what access they were granted, from PPE and lockers through to systems and door access
Probation and Ninety Day Review
Reviews a new worker at the agreed points, covering competence, fit, support received and whether anything promised at hire actually happened
Worker Role Change Record
Records a worker moving to a different role, area, shift or site, and what has to change as a result
Worker Offboarding Checklist
Closes out a worker leaving, covering access removal, equipment return, knowledge handover, final health surveillance and the exit conversation

Written and reviewed by
Siddarth Singh
Founder & Chief Executive Officer, Knowella
Certified Safety Professional and industrial and systems engineer with more than a decade inside food supply chain, freight and manufacturing operations. This page was written against the current text of the standards it cites, not against secondary summaries of them.
- Certified Safety Professional (CSP), Board of Certified Safety Professionals
- MBA, University of Chicago Booth School of Business
- MS and BS, The Ohio State University, Industrial and Systems Engineering
- Six Sigma Black Belt
Sources and last review. Reviewed 16 August 2026 against:
- ISO 45001:2018 clauses 7.2, 7.3 and 8.1.4.2
- Management of Health and Safety at Work Regulations 1999, regulations 13 and 15 (GB)
- Employment Rights Act 1996 section 1, written statement of employment particulars (GB)
- Immigration, Asylum and Nationality Act 2006 section 15 and Home Office right to work check guidance
- 8 CFR 274a.2, Form I-9 employment eligibility verification (US)
- 29 CFR 1910.132 and 1910.1200(h), PPE hazard assessment and hazard communication training (OSHA)
- Council Directive 89/391/EEC article 12 and Council Directive 91/383/EEC on temporary workers
This page is general guidance, not legal advice. Confirm requirements with your jurisdiction’s regulator.