Knowella
TessTrack & Trace · Persona

TessWatches every load, so you don't have to.

Tess tracks loads in real time, nudges carriers for updates, and flags the ones drifting toward a problem before they become one.

Tess

Tess

Track & Trace

on duty

What it does

  • Tracks live
  • Chases updates
  • Flags risk early

Works with

Tracking / visibilityTMSEmailSMS
Every action waits for your approval
See it work

Watch Tess in action

A live trace of Tess on a real task — proposing, never acting until you approve.

Tess

Track & Trace

live trace
working…
The problem

Tracking means refreshing portals and sending check-call emails all day, and the risky loads only stand out once they're already late.

What Tess does

The work, off your plate

01

Tracks live

Pulls status from your tracking tools into one current view.

02

Chases updates

Nudges carriers to self-report so you're not making check calls.

03

Flags risk early

Surfaces loads trending late so you can act before they slip.

How it works

Runs under Ella, gated by you

Tess works as part of the crew Ella coordinates. It prepares the work and proposes the next step — but every write, send, or booking waits for a human to approve.

1Load in transit
2Tess monitors status
3Risk flagged early
4Handed to Otto if it slips

Human-in-the-loop: Tess never acts on your systems without your approval — and every action is logged.

The shift

Today vs. with Tess

Today

  • Constant portal refreshing
  • Check-call emails all day
  • Late loads found too late

With Tess

  • One live status view
  • Carriers self-report
  • Problems caught early

Put Tess to work

Book a demo and we'll show this agent running on your kind of operation.

Talk to Ella