Knowella

Handle a missing or unreadable POD

Send the carrier the drafted request for a clear POD and let KnowDoc swap it in when it arrives.

2 min read
If a POD is missing or unreadable, AI emails the carrier for a clear copy and replaces the file when it arrives.
1

Open the flagged document

2

Send the drafted email

Send the drafted email asking the carrier for a clear POD.

3

Let KnowDoc swap it in

When the carrier replies, KnowDoc replaces the file and updates the status.

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