KnowLogistics FAQ
Answers to common questions about capabilities, carriers, phone calls, visibility and support.
2 min read
1
Which capabilities can I use today?
Your Knowella team will confirm which capabilities are live for you and which are ready to deploy.
2
Does it work with EDI carriers?
Yes, alongside email, SMS and voice for carriers without EDI.
3
Can agents make phone calls?
Yes, for check calls and exceptions, with every call logged.
4
Who sees what?
Your team sees everything; customers see only what you share.
5
How do I get help?
Contact your Knowella team.
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