Report a problem from a phone
How an operator or technician turns a photo, a voice note or a failed check into a drafted work order.
Capture what you see
On your phone, take a photo of the problem or leave a short voice note. Say which machine or scan its tag if your site uses them.
Let the agent draft it
KnowMaintain writes the work order against the right asset, attaches your photo or note, pulls in the asset's recent history and proposes a priority.
Failed checks do this on their own
If a checklist or inspection step fails, in KnowMaintain or in KnowOps or KnowFleet, the work order is drafted automatically with the check attached as evidence.
Follow your report
You can see whether your report was approved, who it was assigned to and when it was closed. The loop is closed back to you.
See your backlog the way the agent sees it.
Bring a few of your assets and last month's work orders, and we will show you how PMs get scheduled, defects become work orders and the CMMS stays current.
More guides in Work Orders, PMs & Assets
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