Inbound Freight Conversion
Inbound Freight Conversion
Our platform gives operations leaders the tools they need to run programs, guide teams, and manage day‑to‑day execution with clarity and confidence.
A food distributor wanted to shift suppliers from delivery-based freight to pickup-based logistics to reduce operational costs and improve efficiency.
However, the conversion process was manual, slow, and difficult to track.
The Challenge
The team relied on repeated supplier outreach, manual data collection, and spreadsheet tracking. There was no centralized system to monitor progress or supplier status.
This led to:
Our Approach & Outcome
Knowella digitized and streamlined the supplier conversion workflow.
Smart forms standardized supplier data collection, while embedded training and onboarding materials improved supplier understanding and adoption. A real-time dashboard provided visibility into conversion progress and supplier status.
As a result:
27%
Supplier Conversion to Pickup Increased
15%
Accessorial Charges Reduced
22%
Scheduling Exceptions Dropped
By moving to structured workflows, the distributor improved efficiency, reduced costs, and gained full visibility into logistics operations.
Explore Complete Platform and Unlock Operational Excellence
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