Knowella

Emergency Contact Register

Holds emergency contacts for the site, including services, key staff and neighbouring operations. Reviewed quarterly. Maintained by the site administrator. Out of date numbers are the most common failure found during real emergencies.

KnowSafeRegisterSAF-072
Completed by
Maintained by the site administrator
Raised
Once at set up, then whenever an entry is added, changed o

Summary

In short

  • An emergency contact register is a register used in KnowSafe that holds emergency contacts for the site, including services, key staff and neighbouring operations. It is built against OSHA 1910.38 and forms part of the Emergency Preparedness programme.
  • Reviewed quarterly. Maintained by the site administrator.
  • The template holds 29 fields across 3 sections, with contacts repeating for each entry.
  • OSHA 1910.38 is emergency action plans. What an emergency action plan must contain and who must be trained on it.
  • It connects to the rest of the library: links Site.

What it is

What it is

What is an emergency contact register?

An emergency contact register is a register used in KnowSafe that holds emergency contacts for the site, including services, key staff and neighbouring operations. It is built against OSHA 1910.38 and forms part of the Emergency Preparedness programme.

When is an emergency contact register completed?

An emergency contact register is completed once at set up, then whenever an entry is added, changed or retired. Reviewed quarterly.

When to use it

When to use it, and when not to

This register is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.

Use it for

  • The event or activity this register covers has occurred, or is about to
  • A new record is needed; each one gets its own ID in the form ECR-2026-000
  • You are running the Emergency Preparedness programme and this is one of its steps
  • A linked record needs this one to exist: links site

Not for

  • Emergency Response Plan, which sets out what happens in a fire, medical emergency, spill, power failure or evacuation, including who does what.
  • Evacuation Drill Record, which records a practice evacuation, including clearance time, headcount and anything that went wrong.
  • Fire Drill Record, which records a fire specific drill, including alarm activation, route use and warden performance.
  • Anything outside KnowSafe, which belongs in the workspace that owns that process

Standards

What it is built against

OSHA 1910.38Emergency action plans

What an emergency action plan must contain and who must be trained on it.

OSHAOccupational Safety and Health Administration

The United States workplace safety regulator. Its standards are law where they apply.

FAQ

Frequently asked questions

What is the emergency contact register template based on?+

It is built against OSHA 1910.38. OSHA 1910.38 is emergency action plans. What an emergency action plan must contain and who must be trained on it. OSHA is occupational Safety and Health Administration. The United States workplace safety regulator. Its standards are law where they apply.

What sections does the emergency contact register contain?+

There are 3 sections: header, contacts, coverage check. Together they hold 29 fields, 22 of which are required.

How often is an emergency contact register raised?+

A new record is raised once at set up, then whenever an entry is added, changed or retired. Each one is given an ID in the form ECR-2026-000, so it can be traced and referenced from other records.

Which programme does the emergency contact register belong to?+

It is part of Emergency Preparedness. Tested arrangements for evacuation, fire, spill, medical and ammonia release, with contractors counted.

Can the emergency contact register template be changed?+

Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.

The agents

What the agents do with it

The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.

KnowSafe

Holds the emergency contact register library against your registers, routes each record to its owner, and keeps the evidence trail together.

Ella

Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.

This template lives in KnowSafesafety and compliance. Incidents, hazards, permits, inspections and the critical controls behind them.

Meet KnowSafe

Sources

Sources

  • OSHA 1910.38 — Emergency action plans
  • OSHA — Occupational Safety and Health Administration

KnowSafe

Also in Emergency

6Browse the whole library
Plan

Emergency Response Plan

Sets out what happens in a fire, medical emergency, spill, power failure or evacuation, including who does what. Written once per site and reviewed yearly or after any change. Owned by the site manager. Everything else in this category tests part of this plan.

Record

Evacuation Drill Record

Records a practice evacuation, including clearance time, headcount and anything that went wrong. Run at least yearly, and more often on higher risk sites. Run by the emergency coordinator. Problems found become tracked actions before the next drill.

Record

Fire Drill Record

Records a fire specific drill, including alarm activation, route use and warden performance. Run to the frequency set by local fire rules. Run by the fire warden team. Captures time to clear and any route that did not work.

Inspection

Emergency Equipment Inspection

Checks alarms, extinguishers, spill kits, defibrillators and emergency stops are present and working. Run monthly. Carried out by the area owner. Anything missing or failed goes straight to a work order.

Inspection

Muster Point Check

Checks assembly points are marked, reachable and safe to stand in. Run quarterly and before each drill. Carried out by facilities. Simple, and regularly finds points that have been blocked by new storage or parking.

Record

Spill Response Drill Record

Records a practice response to a chemical or fuel spill. Run yearly where significant quantities are held. Run by the emergency coordinator with the spill team. Tests whether the kit is where people think it is and whether they know how to use it.

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