Summary
In short
- An incident learning talk is a training used in KnowTrain that shares what was learned from a real incident, at this site or elsewhere. It is built against ISO 45001 cl.7.4 and forms part of the Training Delivery and Effectiveness programme.
- Delivered after an investigation closes. Run by the supervisor.
- The template holds 54 fields across 6 sections, with attendance repeating for each entry.
- Scoring is attendance and check, where high is good.
- ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
- It connects to the rest of the library: links Case, Worker.
What it is
What it is
What is an incident learning talk?
An incident learning talk is a training used in KnowTrain that shares what was learned from a real incident, at this site or elsewhere. It is built against ISO 45001 cl.7.4 and forms part of the Training Delivery and Effectiveness programme.
When is an incident learning talk completed?
An incident learning talk is completed when someone joins, changes role, or their competency is due to expire. Delivered after an investigation closes.
When to use it
When to use it, and when not to
This training is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this training covers has occurred, or is about to
- A new record is needed; each one gets its own ID in the form TT-2026-000
- You are running the Training Delivery and Effectiveness programme and this is one of its steps
- A linked record needs this one to exist: links case, worker
Not for
- Slips Trips and Falls Talk, which a short talk on preventing slips, trips and falls, with site photographs.
- Manual Handling Talk, which a short talk on lifting, carrying and using handling aids.
- Line of Fire Talk, which a short talk on staying out of the path of moving equipment, loads and stored energy.
- Anything outside KnowTrain, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 45001Occupational health and safety management systems
The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the incident learning talk template based on?+
It is built against ISO 45001 cl.7.4. ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the incident learning talk contain?+
There are 6 sections: header, content, discussion, attendance, knowledge check, record. Together they hold 54 fields, 33 of which are required.
How often is an incident learning talk raised?+
A new record is raised when someone joins, changes role, or their competency is due to expire. Each one is given an ID in the form TT-2026-000, so it can be traced and referenced from other records.
Which programme does the incident learning talk belong to?+
It is part of Training Delivery and Effectiveness. Training evaluated on the floor rather than on a smile sheet at the end of the room.
How is an incident learning talk scored?+
Scoring is attendance and check. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the incident learning talk template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the incident learning talk library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowTrain — training and credentials. Induction, competency, toolbox talks, refreshers and expiry tracking.
Meet KnowTrain→Sources
Sources
- ISO 45001 — Occupational health and safety management systems
- ISO — International Organization for Standardization