Knowella

Procedure Knowledge Check

Checks whether workers understand a specific procedure they use. Run after training and periodically after. Completed by the worker. Low scores usually mean the procedure is unclear rather than the person inattentive.

KnowTrainAssessmentTRN-061
Completed by
the worker
Raised
When the task, area or population being assessed is new or

Summary

In short

  • A procedure knowledge check is an assessment used in KnowTrain that checks whether workers understand a specific procedure they use. It is built against ISO 9001 cl.7.5 and forms part of the Training Delivery and Effectiveness programme.
  • Run after training and periodically after. Completed by the worker.
  • The template holds 46 fields across 3 sections.
  • Scoring is percent with pass mark, where high is good.
  • ISO 9001 is quality management systems. The international standard for consistently meeting customer and regulatory requirements. Certifiable.
  • It connects to the rest of the library: links Worker, Document.

What it is

What it is

What is a procedure knowledge check?

A procedure knowledge check is an assessment used in KnowTrain that checks whether workers understand a specific procedure they use. It is built against ISO 9001 cl.7.5 and forms part of the Training Delivery and Effectiveness programme.

When is a procedure knowledge check completed?

A procedure knowledge check is completed when the task, area or population being assessed is new or has materially changed. Run after training and periodically after.

When to use it

When to use it, and when not to

This assessment is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.

Use it for

  • The event or activity this assessment covers has occurred, or is about to
  • A new record is needed; each one gets its own ID in the form KC-2026-000
  • You are running the Training Delivery and Effectiveness programme and this is one of its steps
  • A linked record needs this one to exist: links worker, document

Not for

  • General Safety Knowledge Check, which a short quiz on core safety knowledge, used to find gaps rather than to catch people out.
  • Emergency Response Knowledge Check, which checks whether people know what to do in an emergency, including exits and muster points.
  • Safety Culture Survey, which asks workers how safe they feel, whether they would report a problem and whether they believe management would act.
  • Anything outside KnowTrain, which belongs in the workspace that owns that process

Standards

What it is built against

ISO 9001Quality management systems

The international standard for consistently meeting customer and regulatory requirements. Certifiable.

ISOInternational Organization for Standardization

A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.

FAQ

Frequently asked questions

What is the procedure knowledge check template based on?+

It is built against ISO 9001 cl.7.5. ISO 9001 is quality management systems. The international standard for consistently meeting customer and regulatory requirements. Certifiable. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.

What sections does the procedure knowledge check contain?+

There are 3 sections: header, questions, result. Together they hold 46 fields, 35 of which are required.

How often is a procedure knowledge check raised?+

A new record is raised when the task, area or population being assessed is new or has materially changed. Each one is given an ID in the form KC-2026-000, so it can be traced and referenced from other records.

Which programme does the procedure knowledge check belong to?+

It is part of Training Delivery and Effectiveness. Training evaluated on the floor rather than on a smile sheet at the end of the room.

How is a procedure knowledge check scored?+

Scoring is percent with pass mark. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.

Can the procedure knowledge check template be changed?+

Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.

The agents

What the agents do with it

The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.

KnowTrain

Holds the procedure knowledge check library against your registers, routes each record to its owner, and keeps the evidence trail together.

Ella

Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.

This template lives in KnowTraintraining and credentials. Induction, competency, toolbox talks, refreshers and expiry tracking.

Meet KnowTrain

Sources

Sources

  • ISO 9001 — Quality management systems
  • ISO — International Organization for Standardization
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