Knowella

Process Change Request

The recurring failure here is running the change before validation catches up with it. A line gets a new setting, cleaning method or piece of equipment, engineering and production agree it works on the shop floor, and full-rate production resumes before anyone confirms the critical limit still holds or the new hard-to-clean corner has actually been found. The record forces that confirmation first.

KnowQualityRecordQUA-07053 fields across 5 sectionsFull researchSee the form

Reviewed by Siddarth SinghCSPLast reviewed 16 August 2026

Basis
ISO 9001 cl.8.5.6
Workspace
KnowQuality
Form type
Record
Review trigger
Any change to equipment, settings, sequence, cleaning method or automation, before it happens
Completed by
Quality and engineering sign-off, with production approval before implementation

The short version

  • A process change request assesses CCP, critical limit, cleaning and detection-coverage impact before a change to equipment, settings, sequence or method goes live, not after production resumes at full rate.
  • Most required fields sit in impact assessment, which asks nine separate yes/no risk questions most teams would otherwise fold into a single 'any food safety impact?' checkbox.
  • The record is scored as a risk band, and 'Trial Required Before Full Release' answered No scores worse than Yes — skipping the trial is the riskier choice.
  • It is one of nine sibling records in Change Control; using it for a change to the product itself sends the record to a technical approval it doesn't need and skips a customer question it might.

What this is

What counts as a process change under this record?

What counts as a process change under this record?

A process change is any alteration to how a product is made — different equipment, a changed setting, a reordered sequence, a new cleaning method, a layout change or new automation. It's distinct from a product change (QUA-069), which covers what the product itself is; the same event can trigger both if a new process also changes an attribute.

Why does this record ask about CCPs and critical limits when the product change record doesn't?

Because a process change is far more likely to move where control happens on the line — a new setting can shift a cook step's effective time, a new sequence can shift where a metal detector sits. The product change record asks about the label and recipe; this one asks about the control point.

What's the difference between a validation plan and a control plan update?

A validation plan (QUA-071) is the evidence gathered to show a new method achieves what it's meant to. A control plan update is the document change that makes the method the standard once validation confirms it works — the two are sequential, not interchangeable.

Scope

When is a process change request required?

This record covers changes to method, not the product itself, and it isn't the vehicle for validating a change works — it decides whether the change should happen and what has to be checked first.

Use this template when

  • Equipment, a setting, the sequence, a cleaning method, the layout or automation is about to change, or has just been proposed
  • The change could plausibly move a CCP, a critical limit, or the coverage of a metal or foreign-body detector
  • A cleaning method change risks creating a hard-to-clean area that didn't exist before
  • A validation plan or trial run needs to be defined and referenced before sign-off
  • A linked control plan needs updating once the change is confirmed to work

Do not use it for

  • Product Change Request (QUA-069), covering a change to the product itself — recipe, ingredient, supplier, pack or label
  • Validation Record (QUA-071), which records the evidence a change works, once this record has approved trialling it
  • Temporary Change Authorization (QUA-072), authorising a short-term deviation with an end date, not a standing change
  • Equipment Specification Record (MNT-091), documenting an asset's specification rather than a proposed change to it
  • Anything outside KnowQuality, such as a maintenance order for like-for-like replacement, which needs no change control

Compliance mapping

Which ISO 9001 cl.8.5.6 requirements does this satisfy?

ISO 9001 cl.8.5.6 requires organizations to review and control changes for production to the extent necessary for continuing conformity. For a process with CCPs and hygiene controls, that review has to catch a shifted critical limit before it becomes an incident.

ClauseRequirementWhere it lands
ISO 9001 cl.8.5.6(a)Review the consequences of change, including food safety impactImpact assessment
ISO 9001 cl.8.5.6(b)Verify the change meets requirements before implementationValidation and control
ISO 9001 cl.8.5.6Authorise the change, with named approversDecision
ISO 9001 cl.8.5.1Traceable identification, asset affected and target dateHeader
ISO 9001 cl.8.3.6Control of changes during process design and developmentThe change
ISO 9001 cl.9.1.3Evaluation of the change's effect after implementationDecision

What it does not cover

  • CCP Affected marked Yes with Critical Limit Affected left blank, which leaves the question that determines the risk unanswered.
  • New Hard To Clean Areas Created answered No with no description of the new layout or geometry, which gives sanitation nothing to inspect against.
  • Validation Plan Defined marked Yes with no Validation ID entered anywhere on the record, which means the plan exists nowhere anyone else can find it.
  • Technical Approval and Quality Approval both Yes while Decision is still Deferred pending trial, which suggests approvals came before the trial result was known.
  • A Decision of Approved recorded with Trial Required Before Full Release still Yes and no trial reference anywhere, which authorises full-rate production the trial was meant to gate.

Global

Process Change Request requirements by country

A process change is judged first against the food safety management system it sits inside, not labelling law — the instruments that matter most define how a HACCP-based system treats a change to a control point.

United States

FSMA Preventive Controls for Human Food, 21 CFR Part 117, especially the reanalysis requirement at §117.170

A significant change in facility activities requires reanalysis of the food safety plan, including whether preventive controls, critical limits and monitoring remain adequate

CCP Affected and Critical Limit Affected are effectively the reanalysis trigger the regulation requires, as two fields rather than a standalone review

European Union

Regulation (EC) No 852/2004 on the hygiene of foodstuffs, Article 5 (HACCP-based procedures)

Operators must review their HACCP procedures whenever a change is made to the product, process or any step that could affect the food safety analysis

A process change not run through this review is a gap in the HACCP system itself, not just a missed internal step

International (Codex Alimentarius)

CXC 1-1969, General Principles of Food Hygiene, HACCP Annex

The HACCP system requires the hazard analysis to be reviewed whenever a change could affect it or alter the control measures

This is the baseline nearly every national scheme and customer certification builds its own change-control clause on, which is why the structure travels well across markets

How to complete it

How to complete a process change request, step by step

The mechanics of the form are straightforward. Whether it protects the site comes down to four judgement calls.

Whether 'CCP Affected: No' was actually checked against the HACCP plan, or just assumed

A setting or sequence change can move where control happens without anyone intending it — a faster line speed can shift a cook step's effective residence time even if the setpoint didn't change. No should follow from checking the plan, not from the change looking unrelated to food safety.

Whether the trial was actually run before Decision moved to Approved, or just planned

Trial Required Before Full Release records an intention. Nothing on the form ties that to evidence it happened — the record is only as strong as whatever reference gets typed into Validation ID, and a blank one under Approved is the clearest sign the trial was skipped.

Whether a 'No' on New Hard To Clean Areas Created holds up under an actual walk of the layout

This is a commonly wrong answer, because it's assessed on paper against a proposed change rather than by physically inspecting the equipment once installed. The honest answer often only becomes clear after the change is in place, later than the form asks.

Whether Control Plan Update Required being No is defensible without a reference to check it against

The record links to a control plan but doesn't require the reference unless an update is flagged. A 'No' here is unverifiable from the record alone — no way to confirm the plan already covered the new method without reading it.

What auditors find

Most common process change request findings

What surfaces on a second look at a completed process change record.

FindingClauseWhat fixes it
CCP Affected is Yes but Critical Limit Affected is unansweredISO 9001 cl.8.5.6(a)Make Critical Limit Affected mandatory whenever CCP Affected is Yes, not merely conditionally shown
Validation Plan Defined is Yes with no Validation ID recordedISO 9001 cl.8.5.6(b)Require Validation ID whenever Validation Plan Defined is Yes, matching HACCP Plan ID elsewhere in the library
Decision is Approved while Trial Required Before Full Release is Yes and no trial evidence is referencedISO 9001 cl.9.1.3Block Decision from Approved until a trial or Production Trial Record (QUA-100) ID is entered
Control Plan Update Required is No with no Control Plan Reference to verify againstISO 9001 cl.7.5.3Require Control Plan Reference regardless of the answer, so a 'No' can be checked rather than trusted
Action Required is Yes but CAPA ID is never populatedISO 9001 cl.10.2Require CAPA ID before the record can close whenever Action Required is Yes
Technical, Quality and Production approvals are all recorded before the Decision field itself is setISO 9001 cl.8.5.6Sequence the form so Decision cannot be Approved until all three approvals are populated

Case in point

Case in point: a cleaning method change that created a niche nobody inspected

A site switched from manual to CIP (clean-in-place) cleaning on a filling line to cut downtime. The request recorded Cleaning Method Affected as Yes and Sanitation Schedule Update Required as Yes, both actioned within the week. New Hard To Clean Areas Created was marked No, because on paper CIP is the more hygienic method.

The CIP skid's new pipework introduced a dead-leg, a short pipe section where flow doesn't reach during the clean cycle, that hadn't existed under manual cleaning. It surfaced months later as a recurring environmental positive nobody could trace, because the record that would have flagged it had already closed with 'No' against the one question built to catch it.

The template

The template, field by field

The form exactly as it installs. Every field, option, score and conditional rule is editable, and the links to other templates come with it.

53fields
5 sections
Reference
QUA-070
Archetype
Record
Record ID
PRC-2026-000
Scoring
Risk band
Direction
High is bad
Singleton
No
Basis
ISO 9001 cl.8.5.6
Links
Links MOC, Control Plan
Tags
Change, Process
Sections
5
Fields
53
Follow up fields
6
Repeating sections
0
Links out
7
Field typesOwn ID, generated on saveCase thread and parentPick list from a registryLinked to another templateFollow up, dashed outlineScored

Header

11 fields
Text

Request ID*

Generated on save

Auto sequence. Format PRC-2026-0000.

The record's own ID. Other templates point at this value.

Single Choice

Status*

Scored

Drives who this goes to next.

  • Planned2 pts
  • In progress2 pts
  • Complete3 pts
  • Deferred0 pts
  • Open0 pts
  • Closed3 pts
  • Overdue0 pts
Date & Time

Date and Time*

Users

Raised By*

Pick List

Site*

From FDN-001 Site NameFilter: Status is Active
Text

Site ID*

Linked

Format SITE-000.

Links to FDN-001 Site ID

Users

Requested By*

Single Choice

Requesting Function*

ProductionQualityTechnicalProcurementSalesEngineering
Date & Time

Target Implementation Date*

Pick List

Asset

OptionalFrom FDN-002 Asset NameFilter: Site matches
Text

Asset ID

OptionalLinked

Format AST-0000.

Links to FDN-002 Asset ID

The change

6 fields
Single Choice

Change Type*

Equipment, settings, sequence, cleaning method, layout or automation.

EquipmentSettingsSequenceCleaning methodLayoutAutomation
Text

Process Affected*

Text

Current Method*

Text

Proposed Method*

Single Choice

Reason For Change*

CostAvailabilityCustomer requestImprovementRegulatorySupplier driven
Text

Reason Detail*

Impact assessment

12 fields
Single Choice

CCP Affected*

Scored
  • No3 pts
  • Yes0 pts
Single Choice

Critical Limit Affected

OptionalScoredShows if CCP Affected equals Yes
  • No3 pts
  • Yes0 pts
Single Choice

HACCP Reassessment Required*

Scored
  • No3 pts
  • Yes1 pt
Single Choice

Cleaning Method Affected*

Scored
  • No3 pts
  • Yes0 pts
Single Choice

Sanitation Schedule Update Required

OptionalShows if Cleaning Method Affected equals Yes
YesNo
Single Choice

New Hard To Clean Areas Created*

Scored

Hygienic design failures introduced by process changes are a common source of environmental positives.

  • No3 pts
  • Yes0 pts
Single Choice

Allergen Risk Affected*

Scored
  • No3 pts
  • Yes0 pts
Single Choice

Foreign Body Risk Affected*

Scored
  • No3 pts
  • Yes0 pts
Single Choice

Detection Coverage Affected*

Scored
  • No3 pts
  • Yes0 pts
Single Choice

Product Attributes Affected*

Scored
  • No3 pts
  • Yes1 pt
Single Choice

Shelf Life Affected*

Scored
  • No3 pts
  • Yes0 pts
Single Choice

Yield Affected*

Scored
  • No3 pts
  • Yes1 pt

Validation and control

10 fields
Single Choice

Validation Plan Defined*

Scored
  • Yes3 pts
  • No0 pts
Text

Validation ID

OptionalLinked

Links to QUA-071 Validation ID

Single Choice

Trial Required Before Full Release*

Scored
  • Yes3 pts
  • No1 pt
Single Choice

Control Plan Update Required*

NoYes
Text

Control Plan Reference

OptionalLinked

Links to QUA-057 Plan ID

Single Choice

Capability Study Required*

YesNo
Single Choice

Training Or Briefing Required*

Scored
  • Yes3 pts
  • Not needed3 pts
  • No0 pts
Pick List (multi)

Documents To Update

OptionalFrom FDN-008 Document TitleFilter: Status is Current
Single Choice

Change Involved

Optional

Anything that is not a like for like replacement needs change control.

NoYes
Text

MOC ID

OptionalLinkedShows if Change Involved equals Yes

Format MOC-2026-00000.

Links to FDN-020 MOC ID

Decision

14 fields
Single Choice

Technical Approval*

Scored
  • Yes3 pts
  • Pending1 pt
  • No0 pts
Single Choice

Quality Approval*

Scored
  • Approved3 pts
  • Conditional1 pt
  • Rejected0 pts
Single Choice

Production Approval*

Scored
  • Approved3 pts
  • Conditional1 pt
  • Rejected0 pts
Single Choice

Decision*

ApprovedApproved with conditionsDeclinedDeferred pending trial
Text

Conditions

Optional
Date & Time

Post Change Review Date

Optional
Single Choice

Action Required*

Scored

Raise the action record, then enter its reference here.

  • No2 pts
  • Yes0 pts
Single Choice

Priority

OptionalScoredShows if Action Required equals Yes
  • High0 pts
  • Medium1 pt
  • Low3 pts
Text

CAPA ID

OptionalLinkedShows if Action Required equals Yes

Format CAPA-2026-00000.

Links to FDN-014 CAPA ID

Users

Action Owner

OptionalShows if Action Required equals Yes
Users

Quality Manager*

Signature

Signature*

Users

Engineering Manager*

Signature

Second Signature*

QUA-070 · record IDs look like PRC-2026-000 · Links MOC, Control Plan

Open in Knowella

Run it with agents

From a document you fill in to a programme that runs itself

The form captures the decision. Making sure the trial, control plan and CCP reassessment it depends on happen, in the right order, is the harder part.

KnowQuality

Holds the process change library against your HACCP plan and control plans, and flags a record moving to Approved while a required trial or capability study is still open.

KnowMaintain

Ties the change to the specific asset it affects, so an equipment change and its process change request stay linked instead of living in two systems that never talk.

KnowTrain

Turns 'Training Or Briefing Required: Yes' into an assignment against the crew running the affected line, rather than a box ticked in isolation.

Ella
Ella

Coordinates quality, engineering and production sign-off in one thread, surfaces the ones still waiting on a trial result, and holds every write for your approval.

This template lives in KnowQuality — quality and food safety. HACCP, nonconformance, traceability, laboratory and customer complaints.

Meet KnowQuality→

Glossary

Process Change Request definitions and key terms

PRC
Process Change Request — the mint code this record uses for its own ID, in the format PRC-2026-0000.
Critical limit
The maximum or minimum value of a parameter, such as time, temperature or pH, that must be met at a CCP to control a food safety hazard. A process change that shifts it unnoticed is a common way a HACCP plan quietly stops matching reality.
Dead-leg
A section of pipework where product or cleaning fluid doesn't flow, creating a niche where residue and biofilm build up. New ones are frequently introduced by process and layout changes rather than poor cleaning practice.
Control plan
The document setting out process parameters, monitoring methods and reaction plans for a production step. It's updated once a change is validated, not before — early updates risk documenting a method not yet confirmed to work.
Capability study
A statistical assessment of whether a process can consistently meet its specification limits under normal variation. Required when a change might narrow the margin between normal operation and a critical limit.

FAQ

Frequently asked questions about process change request

Does every equipment change need a process change request?+

No — swapping a worn part for an identical one from the same supplier doesn't need change control. The moment the replacement differs in make, model, setting or method, it's back in scope.

Who signs off a process change?+

Quality and engineering always, and production before implementation — three separate fields, Technical, Quality and Production, exist because a change can be sound on paper and still unworkable on the shop floor.

What happens if the change also changes the product?+

Then a Product Change Request (QUA-069) is needed alongside this one. New equipment can change both how a product is made and an attribute of the product, and the two records stay separate so each reaches the reviewer who can approve it.

Why does the form ask about detection coverage separately from foreign body risk?+

Because a layout or sequence change can move a product past a metal detector or X-ray point without changing the underlying contamination risk. Detection coverage asks whether the safety net is still in the right place, not whether the risk changed.

Is a trial always required before full release?+

No, but skipping one is the riskier choice in how the record scores. Whether it's actually needed depends on how far the new method departs from the validated baseline — a minor adjustment within an already-validated range may not need one.

What's the point of recording a Post Change Review Date if the change is already approved?+

Because approval is a judgement made before the change runs at scale, and the review date is where that judgement gets checked against what happened, yield, critical limits, complaints, rather than assumed correct.

Keep going

Related templates and programmes

Siddarth Singh

Written and reviewed by

Siddarth Singh

Founder & Chief Executive Officer, Knowella

Certified Safety Professional and industrial and systems engineer with more than a decade inside food supply chain, freight and manufacturing operations. This page was written against the current text of the standards it cites, not against secondary summaries of them.

  • Certified Safety Professional (CSP), Board of Certified Safety Professionals
  • MBA, University of Chicago Booth School of Business
  • MS and BS, The Ohio State University, Industrial and Systems Engineering
  • Six Sigma Black Belt
Verify with BCSP →

Sources and last review. Reviewed 16 August 2026 against:

  • ISO 9001:2015 cl.8.5.6 — Control of changes
  • 21 CFR Part 117 §117.170 — FSMA reanalysis requirement
  • Regulation (EC) No 852/2004, Article 5 — HACCP-based procedures
  • Codex Alimentarius CXC 1-1969 — HACCP Annex

This page is general guidance, not legal advice. Confirm requirements with your jurisdiction’s regulator.

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