Knowella

Property Damage Report

The recurring failure is treating property damage as a maintenance ticket rather than a safety case: a guard gets bypassed, a rack takes a forklift hit, nobody is hurt this time so nobody investigates, and the repair job absorbs the cost while the near-miss pattern behind it — the one that would injure someone next time — never reaches an RCA at all.

KnowSafeRecordSAF-006Pinned in navigation38 fields across 6 sectionsFull researchSee the form

Reviewed by Siddarth SinghCSPLast reviewed 16 August 2026

Basis
ISO 45001 cl.10.2
Workspace
KnowSafe
Form type
Record
Completed by
Supervisor of the area
Raised
As soon as the damage is found, not reconstructed later

The short version

  • This form exists to separate two questions that get merged in practice: what did the damage cost to fix, and how much worse could it have been. Skipping the second question is the most common way this record becomes paperwork instead of a safety signal.
  • Investigation Required is driven by potential outcome, not by what actually happened — a write-off with high potential severity should trigger the same scrutiny as a near-fatal incident, even though nobody was hurt.
  • The Asset and Work Order fields exist to keep cost and cause in one thread. A repair raised without a linked case number breaks that thread the moment maintenance closes the job.
  • Product Affected exists because damage in a production area is a quality risk as much as a safety one — a cracked guard or spilled contaminant near product needs a Hold ID, not just a repair ticket.

What this is

What is a property damage report?

What is a property damage report?

It is the record used when equipment, a building or stock is damaged but nobody is hurt. It captures what was damaged, whether it can be repaired, what it will cost, and — separately — how bad it could have been if someone had been standing there. That last part is what turns a repair job into a safety record.

How is this different from a near miss report?

A near miss has no damage and no injury — something almost happened. A property damage report always has actual damage: a rack, a machine, a wall, stock. The two can overlap (a near miss that also clips a shelf), but this form exists because there is a cost and a repair to track, which a near miss report does not carry.

Why does the form ask for a maximum potential loss as well as the actual severity?

Actual severity for a no-injury event is always "no injury" — that fact alone tells you nothing about risk. Maximum potential loss asks what the worst credible outcome was given where people stand and how the equipment runs. A forklift clipping an empty aisle and a forklift clipping an occupied one look identical in the damage line but score very differently here.

Scope

When is a property damage report required?

This is a no-injury damage record. Where there was any injury, however minor, a different template owns the case from the outset — using this one to shortcut around that produces a record that under-reports the human side of the event.

Use this template when

  • Equipment, a building, a vehicle or stock has been physically damaged and nobody was hurt
  • The damage has just been found, or has just happened — this is not a retrospective summary written days later
  • A supervisor is available to complete the initial record and assess whether the machine was running and guarded
  • The damage may need a repair — Work Order Raised links this case to the maintenance job that fixes it
  • The damage happened where product is handled — Product Affected and Hold ID need an honest answer, not a default no

Do not use it for

  • Incident Report, which records any unplanned event that caused harm, damage or loss and is the wider net this template sits under.
  • Near Miss Report, which records something that could have caused harm or damage but did not — use it when nothing was actually damaged.
  • First Aid Report, which records a minor injury treated on site — if anyone was hurt, however slightly, that record leads and this one becomes a secondary link at most.
  • Vehicle Incident Report, which is the better home for damage caused by a vehicle collision on the public road rather than on site.
  • A Root Cause Analysis substitute — this form is the trigger, not the investigation. Set Investigation Required honestly and let the RCA record carry the analysis.

Compliance mapping

Which ISO 45001 cl.10.2 requirements does this satisfy?

The form is built to satisfy ISO 45001 cl.10.2 — nonconformity and corrective action — which requires an organisation to react to incidents, evaluate the need for action, and review the effectiveness of what it does. The sections below map to that obligation.

ClauseRequirementWhere it lands
cl.10.2(a) — react to the eventCapture what happened, when it was found, and who reported it, without delayEvent
cl.10.2(a) — establish the factsRecord where the damage occurred and, where relevant, the exact locationWhere
cl.10.2(a) — determine causesDescribe the sequence of events and whether equipment, a running machine or a bypassed guard was involvedWhat happened
cl.10.2(a) — evaluate consequenceQuantify the damage, its repair cost, any downtime, and whether product is at riskDamage detail
cl.10.2(b) — evaluate the need for actionRate actual severity and, separately, maximum potential loss, and use that to decide if an investigation is requiredSeverity and potential
cl.10.2(c)–(f) — implement and review actionRaise a corrective action where needed, assign an owner, and close the record with a supervisor's signatureFollow up

What it does not cover

  • Investigation Required, which is left as "No" purely because nobody was hurt, ignoring what the equipment or exposure could have done.
  • Guard Or Control In Place, which is answered without checking whether the guard was bypassed rather than simply present.
  • Work Order Raised, which stays open with no linked ID while the physical repair has already gone ahead informally.
  • Product Affected, which is marked No by default in a production area without anyone actually checking for contamination or contact.
  • Maximum Potential Loss, which is scored against the damage that occurred rather than the worst credible outcome given the exposure.

Global

Property Damage Report requirements by country

ISO 45001 cl.10.2 sets the management-system obligation everywhere it is certified, but whether a no-injury damage event has to be reported outside the company depends entirely on jurisdiction and on what, specifically, was damaged.

International (ISO 45001)

ISO 45001 cl.10.2

A management-system clause, not a public reporting duty

It obliges the organisation to react, investigate where warranted and verify corrective action — it says nothing about telling a regulator, so certification pressure alone does not create an external notification.

United Kingdom

RIDDOR 2013, reg. 7 — dangerous occurrences

A narrow schedule of specified equipment failures, not damage in general

Most property-only damage is not reportable, but certain listed events — such as failure of load-bearing lifting equipment or an explosion — are reportable to the HSE regardless of injury, so the Equipment Involved and Asset fields matter for a UK reportability check.

United States

OSHA 1904 recordkeeping

Injury- and illness-driven, not damage-driven

A no-injury property damage event is not OSHA recordable on its own, but if the same event narrowly avoided an in-patient hospitalisation or amputation it can trip 1904.39's separate severe-injury reporting duty — which is exactly what Maximum Potential Loss is there to flag early.

How to complete it

How to complete a property damage report, step by step

Filling in every field correctly still leaves four judgement calls that decide whether the record actually stands up later.

Scoring potential, not outcome

Maximum Potential Loss asks what could plausibly have happened, not what did. The honest answer usually needs someone other than the person who wrote the description to sanity-check it, because the author has every incentive to rate their own near-miss as minor.

Deciding when Investigation Required is really "No"

A low-cost repair with no credible path to a serious outcome can genuinely skip investigation. But the field is there precisely so that a write-off with high potential severity does not get waved through just because this time nobody was in the way.

Linking the Work Order, not just noting one exists

Work Order Raised answered "Yes" without a Work Order ID in the adjacent field is a broken link — the cost and cause never reconcile against the maintenance record, which is the entire point of the field pairing.

Being honest about Product Affected

In a packing, filling or chill area, the default answer under time pressure is "No" because raising a Hold ID is extra work. Where the damage is anywhere near open product, that judgement call needs to be made deliberately, not by omission.

What auditors find

Most common property damage report findings

The gaps that actually surface at audit or after a repeat event cluster around six points in the form.

FindingClauseWhat fixes it
Investigation Required is set to No on a written-off asset with a plausible serious outcomecl.10.2(b)Base the decision on Maximum Potential Loss, not on Actual Severity or repair cost alone.
Guard Or Control In Place is marked "Yes, correctly fitted" with no evidence the guard was checked rather than assumedcl.10.2(a)Require a photograph of the guard in place before accepting that answer, the same as for the damage itself.
Work Order Raised is Yes with no Work Order ID, so the repair cost never lands against this caseLinks to KnowMaintain work orderMake the ID field required whenever Work Order Raised is Yes, not merely shown.
Product Affected is left No in production areas without a documented checkcl.10.2(a)Add a mandatory confirmation step for damage occurring in any listed production area.
Date Reported significantly lags Date and Time of Event with no explanation capturedcl.10.2(a)Prompt for a reason whenever the gap exceeds a set threshold, rather than accepting it silently.
RCA ID is left blank even though Investigation Required is Yescl.10.2(b)Block closure of the case until the RCA reference is entered or the requirement is formally reversed with a reason.

Case in point

Case in point: the guard that was "in place"

A packing line conveyor guard had been unbolted for a changeover and never refitted. A pallet truck clipped the exposed roller guard bracket at the end of a shift, bending it and stopping the line for forty minutes. The supervisor logged the case the same day: no injury, guard recorded as "Yes, correctly fitted" because it looked closed from a distance, Maximum Potential Loss set to Minor, Investigation Required set to No.

Three weeks later an operator's sleeve caught the same exposed roller during a shift changeover and needed medical treatment. The retrospective review of the property damage case found the guard photograph had never been taken and the bracket had, in fact, never been properly refitted — the first event was the warning the scoring was built to catch, and it was scored past.

The template

The template, field by field

The form exactly as it installs. Every field, option, score and conditional rule is editable, and the links to other templates come with it.

38fields
6 sections
Reference
SAF-006
Archetype
Record
Record ID
CASE-2026-000
Scoring
Cost band, potential severity
Direction
High is bad
Singleton
No
Basis
ISO 45001 cl.10.2
Links
Feeds RCA, KnowMaintain work order
Tags
Incident, Asset
Sections
6
Fields
38
Follow up fields
12
Repeating sections
0
Links out
7
Field typesOwn ID, generated on saveCase thread and parentPick list from a registryLinked to another templateFollow up, dashed outlineScored

Event

6 fields
Text

Case ID*

Generated on save

Auto sequence. Format CASE-2026-00000.

The record's own ID. Other templates point at this value.

Single Choice

Status*

Scored

Drives who this goes to next.

  • Planned2 pts
  • In progress2 pts
  • Complete3 pts
  • Deferred0 pts
  • Open0 pts
  • Closed3 pts
  • Overdue0 pts
Date & Time

Date and Time of Event*

Date & Time

Date Reported*

A gap between these two is worth understanding on its own.

Pick List

Reported By*

From FDN-003 Worker NameFilter: Site matches, Status is Active
Text

Person ID*

Linked

Format PER-0000.

Links to FDN-003 Person ID

Where

4 fields
Pick List

Site*

From FDN-001 Site NameFilter: Status is Active
Text

Site ID*

Linked

Format SITE-000.

Links to FDN-001 Site ID

Single Choice

Area*

The area within the site.

Cutting roomBoning hallPackingChill storeFreezerPasteurisingFillingCulture roomDespatchYardWorkshopPlant roomOffices
Location

Exact Location

Optional

Drop a pin for anything hard to find.

What happened

7 fields
Text

Description*

Facts only. What happened, in the order it happened.

File Upload

Photographs

Optional

Wide shots and close ups, before anything is moved.

Single Choice

Equipment Involved*

YesNo
Pick List

Asset

OptionalFrom FDN-002 Asset NameShows if Equipment Involved equals YesFilter: Site matches
Text

Asset ID

OptionalLinkedShows if Equipment Involved equals Yes

Format AST-0000.

Links to FDN-002 Asset ID

Single Choice

Was Machine Running

OptionalShows if Equipment Involved equals Yes
YesNo
Single Choice

Guard Or Control In Place

OptionalScoredShows if Was Machine Running equals Yes
  • Yes, correctly fitted2 pts
  • Yes, but bypassed0 pts
  • No0 pts

Damage detail

9 fields
Text

Damage Description*

Single Choice

Repairable*

Scored
  • Yes2 pts
  • No, write off0 pts
Numeric Answer

Estimated Cost*

Scored
Single Choice

Production Stopped*

Scored
  • No3 pts
  • Partial1 pt
  • Full stop0 pts
Numeric Answer

Downtime Hours

OptionalShows if Production Stopped not equals No
Single Choice

Work Order Raised*

Scored
  • Yes3 pts
  • Not needed3 pts
  • No0 pts
Text

Work Order ID

OptionalLinkedShows if Work Order Raised equals Yes

Links to MNT-002 Work Order ID

Single Choice

Product Affected*

Scored

Damage in a production area can put product at risk.

  • No3 pts
  • Yes0 pts
Text

Hold ID

OptionalLinkedShows if Product Affected equals Yes

Links to QUA-003 Hold ID

Severity and potential

6 fields
Info

Severity Guidance

Nobody was hurt this time. Rate what could have happened if someone had been standing there.

Single Choice

Actual Severity*

Scored
  • No injury4 pts
  • First aid3 pts
  • Medical treatment2 pts
  • Lost time1 pt
  • Fatality0 pts
Single Choice

Maximum Potential Loss*

Scored

The worst credible outcome had circumstances been slightly different.

  • Minor4 pts
  • Moderate3 pts
  • Serious2 pts
  • Fatal or catastrophic0 pts
Single Choice

Investigation Required*

Scored

Set by potential outcome, not by what actually happened.

  • No3 pts
  • Yes0 pts
Single Choice

Investigation Level

OptionalShows if Investigation Required equals Yes
None requiredQuick debrief5 WhyFull RCACross functional RCA
Text

RCA ID

OptionalLinkedShows if Investigation Required equals Yes

Format RCA-2026-00000.

Links to FDN-013 RCA ID

Follow up

6 fields
Single Choice

Action Required*

Scored

Raise the action record, then enter its reference here.

  • No2 pts
  • Yes0 pts
Single Choice

Priority

OptionalScoredShows if Action Required equals Yes
  • High0 pts
  • Medium1 pt
  • Low3 pts
Text

CAPA ID

OptionalLinkedShows if Action Required equals Yes

Format CAPA-2026-00000.

Links to FDN-014 CAPA ID

Users

Action Owner

OptionalShows if Action Required equals Yes
Users

Supervisor*

Signature

Signature*

SAF-006 · record IDs look like CASE-2026-000 · Feeds RCA, KnowMaintain work order

Open in Knowella

Run it with agents

From a document you fill in to a programme that runs itself

The form captures the case. Keeping the cost, the cause and the exposure linked across maintenance, quality and safety is the part that actually slips once the repair is done.

KnowSafe

Holds the property damage case, checks that Investigation Required lines up with Maximum Potential Loss rather than actual outcome, and flags cases missing a guard photograph.

KnowMaintain

Owns the linked work order once one is raised, so repair cost and downtime roll back into this case instead of living only in the maintenance system.

KnowQuality

Picks up the case the moment Product Affected is Yes, ties it to the Hold ID, and tracks the hold through to release or disposition.

Ella
Ella

Coordinates the crew across safety, maintenance and quality, rolls open cases and missing links into one view, and holds every write for your approval before it touches a record.

This template lives in KnowSafe — safety and compliance. Incidents, hazards, permits, inspections and the critical controls behind them.

Meet KnowSafe→

Glossary

Property Damage Report definitions and key terms

Reportable dangerous occurrence
A specified category of near-miss or damage event — such as failure of lifting equipment — that certain jurisdictions require reporting to a regulator regardless of whether anyone was injured.
Write-off
An asset judged uneconomical or unsafe to repair, recorded here via the Repairable field as distinct from routine damage that goes back into service.
Extent of condition
The practice of checking whether the same fault exists elsewhere — for example on identical machines at other sites — once one instance of damage reveals an underlying weakness.
Hold
A quality-side restriction placed on product suspected of contamination or compromise, tracked here through the Hold ID field when damage occurs near product.
Corrective action
A documented step taken to remove the cause of a nonconformity so it does not recur, distinct from the repair itself, which only restores the asset.

FAQ

Frequently asked questions about property damage report

Does a property damage report replace an incident report if someone is later found to have been hurt?+

No. If any injury emerges, however minor, the incident should be reconverted to run through the incident or first aid record from the point the injury is known, with this record kept as a linked history of the damage side.

Who should complete this record?+

The supervisor of the area where the damage was found, because they are best placed to answer whether the machine was running, whether the guard was in place, and what the area's normal operating state looks like.

Does every property damage event need an investigation?+

Only where Investigation Required is honestly Yes, which should be judged on the worst credible outcome the exposure created, not on the fact that the actual outcome was only damage.

What if the damaged equipment has no Asset record yet?+

Raise the asset in the asset register first — Equipment Involved should not be answered Yes with no corresponding Asset link, or the cost and maintenance history never connect back to this case.

How does this record connect to a quality hold?+

Where Product Affected is Yes, the Hold ID field links this case to the hold record so a food safety or quality reviewer can see the damage that triggered it without duplicating the description.

Can the scoring bands be changed?+

Yes. The severity, potential-loss and investigation-level scores are all editable, along with every field, option and conditional rule — most teams install the template as-is, run it for a cycle, then recalibrate the bands against what they actually see.

Keep going

Related templates and programmes

Siddarth Singh

Written and reviewed by

Siddarth Singh

Founder & Chief Executive Officer, Knowella

Certified Safety Professional and industrial and systems engineer with more than a decade inside food supply chain, freight and manufacturing operations. This page was written against the current text of the standards it cites, not against secondary summaries of them.

  • Certified Safety Professional (CSP), Board of Certified Safety Professionals
  • MBA, University of Chicago Booth School of Business
  • MS and BS, The Ohio State University, Industrial and Systems Engineering
  • Six Sigma Black Belt
Verify with BCSP →

Sources and last review. Reviewed 16 August 2026 against:

  • ISO 45001:2018 — cl.10.2, Incident, nonconformity and corrective action
  • RIDDOR 2013 — reg. 7, dangerous occurrences (UK)
  • OSHA 1904.39 — reporting fatalities and severe injuries

This page is general guidance, not legal advice. Confirm requirements with your jurisdiction’s regulator.

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