Knowella

Carrier Mail — your conversations with carriers

See carrier emails and bids from every project in one place — your carrier address, unread replies, bids received and declines — and filter by tab.

2 min read Real product screens
app.knowella.com Live walkthrough
Carrier Mail gathers carrier emails and bids from every project in one place. When you invite carriers to bid from a project, their replies and bids land here. This guide follows the walkthrough above.
In this article

1 · Open Carrier Mail

Click Carrier Mail in the sidebar, under Workspace, between Inbox and Client Feedback.

2 · Your carrier address

The card at the top shows your carrier address. Invites go out from this address, and carriers reply to it or write to it directly. If it reads "Not set up yet", open Email Setup once to get your address.

3 · Read the counters

Four counters sum up your carrier mail.

  • Unread replies — Carrier replies you haven't read yet.
  • Bids received — Bids carriers have sent back.
  • Declined — Carriers who declined to bid.
  • Projects — The projects your carrier mail is about.

4 · Switch tabs

Use the tabs to see All mail, only Unread replies, only Bids, or only Emails.

5 · No mail yet?

Invite carriers to bid from a project's Carriers tab. Their replies and bids show up here.

6 · Refresh

Click Refresh at the top right to check for new carrier mail.

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