Knowella

Users — view, invite, edit & remove

Manage everyone with access to the company — invite new people, adjust their access, and offboard them when they leave.

3 min read Real product screens
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The Users tab is where people are added to the company and assigned to the facilities and departments they work in. It's the single place to see everyone with access, rather than piecing that together from individual apps.
In this article

View the user list

Each row shows a person's name, email, role, and which facility and department they belong to — enough to answer "does this person have access, and to what" without opening a single app.

Invite a user

Users are invited by email, straight into the right facility — enter their email, assign the facility, department, and role they belong to, and send. They land in exactly the right place the moment they accept, with nothing to fix afterward.

Edit a user (role & facility access)

People change teams, get promoted, or take on new responsibilities. Open a user from the list and change their role, facility, or department — the new permissions apply on their next action, no re-invite needed.

Change a user's password

An admin can reset a user's password directly from their profile — useful when someone's locked out or forgotten theirs — without waiting on the user to do it themselves.

Deactivate or remove a user

Deactivating blocks sign-in while keeping their name attached to the records and submissions they created. Removing clears them from the active list entirely, once nothing still depends on their account.

Why it matters

A single source of truth for who has access — kept current as people join, move, and leave — is what makes an access review answerable in minutes instead of a company-wide chase.

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