Summary
In short
- An on the job coaching record is a record used in KnowTrain that records short coaching given at the workplace, what was covered and how the person responded. It is built against ISO 45001 cl.7.2 and forms part of the Training Delivery and Effectiveness programme.
- Completed at the time. Kept by the coach.
- The template holds 31 fields across 4 sections.
- Scoring is sessions delivered, where high is good.
- ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
- It connects to the rest of the library: links Task training, Competency.
What it is
What it is
What is an on the job coaching record?
An on the job coaching record is a record used in KnowTrain that records short coaching given at the workplace, what was covered and how the person responded. It is built against ISO 45001 cl.7.2 and forms part of the Training Delivery and Effectiveness programme.
When is an on the job coaching record completed?
An on the job coaching record is completed at the moment the event happens, rather than reconstructed afterwards. Completed at the time.
When to use it
When to use it, and when not to
This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this record covers has occurred, or is about to
- A new record is needed; each one gets its own ID in the form OJC-2026-000
- You are running the Training Delivery and Effectiveness programme and this is one of its steps
- A linked record needs this one to exist: links task training, competency
Not for
- E-Learning Completion Record, which records completion of an online module, with score, time taken and attempts.
- Training Effectiveness Evaluation, which evaluates whether training changed anything, using observation, knowledge checks and incident data rather than attendance.
- Training Material Review, which reviews course content for accuracy, currency and whether it reflects how the job is actually done now.
- Anything outside KnowTrain, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 45001Occupational health and safety management systems
The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the on the job coaching record template based on?+
It is built against ISO 45001 cl.7.2. ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the on the job coaching record contain?+
There are 4 sections: header, the session, related records, outcome. Together they hold 31 fields, 26 of which are required.
How often is an on the job coaching record raised?+
A new record is raised at the moment the event happens, rather than reconstructed afterwards. Each one is given an ID in the form OJC-2026-000, so it can be traced and referenced from other records.
Which programme does the on the job coaching record belong to?+
It is part of Training Delivery and Effectiveness. Training evaluated on the floor rather than on a smile sheet at the end of the room.
How is an on the job coaching record scored?+
Scoring is sessions delivered. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the on the job coaching record template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the on the job coaching record library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowTrain — training and credentials. Induction, competency, toolbox talks, refreshers and expiry tracking.
Meet KnowTrain→Sources
Sources
- ISO 45001 — Occupational health and safety management systems
- ISO — International Organization for Standardization