Summary
In short
- A process audit record is an audit used in KnowComply that audits a specific process end to end rather than a standard clause by clause. It is built against ISO 19011 and forms part of the Internal Audit and Certification programme.
- Run to the audit programme. Carried out by a trained auditor.
- The template holds 57 fields across 7 sections, with handoffs, findings repeating for each entry.
- Scoring is weighted percent, where high is good.
- ISO 19011 is auditing management systems. How to plan, run and report an audit, and how to judge auditor competence. Not certifiable, it is the method.
- It connects to the rest of the library: links Job, Clause; feeds Finding.
What it is
What it is
What is a process audit record?
A process audit record is an audit used in KnowComply that audits a specific process end to end rather than a standard clause by clause. It is built against ISO 19011 and forms part of the Internal Audit and Certification programme.
When is a process audit record completed?
A process audit record is completed on the audit schedule, and wherever a finding elsewhere suggests a systemic gap. Run to the audit programme.
When to use it
When to use it, and when not to
This audit is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this audit covers has occurred, or is about to
- A new record is needed; each one gets its own ID in the form AUD-2026-000
- You are running the Internal Audit and Certification programme and this is one of its steps
- A linked record needs this one to exist: links job, clause; feeds finding
Not for
- Internal Audit Programme, which sets out what will be audited, when, by whom and against which standard, across the year.
- Internal Audit Report, which records an internal audit against a standard or process, with findings and evidence.
- Audit Plan, which sets out the scope, criteria, schedule and people involved for a single audit.
- Anything outside KnowComply, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 19011Auditing management systems
How to plan, run and report an audit, and how to judge auditor competence. Not certifiable, it is the method.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the process audit record template based on?+
It is built against ISO 19011. ISO 19011 is auditing management systems. How to plan, run and report an audit, and how to judge auditor competence. Not certifiable, it is the method. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the process audit record contain?+
There are 7 sections: header, process definition, process as performed, handoffs, performance, findings, result. Together they hold 57 fields, 43 of which are required.
How often is a process audit record raised?+
A new record is raised on the audit schedule, and wherever a finding elsewhere suggests a systemic gap. Each one is given an ID in the form AUD-2026-000, so it can be traced and referenced from other records.
Which programme does the process audit record belong to?+
It is part of Internal Audit and Certification. Findings closed on root cause rather than on correction, and readiness held every day.
How is a process audit record scored?+
Scoring is weighted percent. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the process audit record template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the process audit record library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowComply — audit and governance. Audit programmes, legal register, management review, risk and certification.
Sources
Sources
- ISO 19011 — Auditing management systems
- ISO — International Organization for Standardization