Knowella

Safety Coaching Record

Records a coaching conversation after an at risk practice was seen. Completed straight after the conversation. Carried out by the supervisor. Kept short and constructive, because the point is to change the work, not to build a file on a person.

KnowSafeRecordSAF-044Pinned in navigation
Completed by
Carried out by the supervisor
Raised
At the moment the event happens, rather than reconstructed

Summary

In short

  • A safety coaching record is a record used in KnowSafe that records a coaching conversation after an at risk practice was seen. It is built against Just Culture practice and forms part of the Safety Culture and Engagement programme.
  • Completed straight after the conversation. Carried out by the supervisor.
  • The template holds 26 fields across 3 sections.
  • Just Culture practice is just culture practice. Distinguishing error from at risk and reckless behaviour so reporting survives the response.
  • It connects to the rest of the library: links Observation.

What it is

What it is

What is a safety coaching record?

A safety coaching record is a record used in KnowSafe that records a coaching conversation after an at risk practice was seen. It is built against Just Culture practice and forms part of the Safety Culture and Engagement programme.

When is a safety coaching record completed?

A safety coaching record is completed at the moment the event happens, rather than reconstructed afterwards. Completed straight after the conversation.

When to use it

When to use it, and when not to

This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.

Use it for

  • The event or activity this record covers has occurred, or is about to
  • A new record is needed; each one gets its own ID in the form COACH-2026-000
  • You are running the Safety Culture and Engagement programme and this is one of its steps
  • A linked record needs this one to exist: links observation

Not for

  • Safety Observation, which a short record of how a task was actually done, noting both safe practice and risk.
  • Behaviour Based Observation, which looks at a specific set of behaviours agreed with the workforce, such as line of fire, body position and tool use.
  • Leadership Safety Walk, which a senior leader spends time in the workplace talking with workers about how the work really goes.
  • Anything outside KnowSafe, which belongs in the workspace that owns that process

Standards

What it is built against

Just Culture practiceJust culture practice

Distinguishing error from at risk and reckless behaviour so reporting survives the response.

FAQ

Frequently asked questions

What is the safety coaching record template based on?+

It is built against Just Culture practice. Just Culture practice is just culture practice. Distinguishing error from at risk and reckless behaviour so reporting survives the response.

What sections does the safety coaching record contain?+

There are 3 sections: header, conversation, outcome. Together they hold 26 fields, 18 of which are required.

How often is a safety coaching record raised?+

A new record is raised at the moment the event happens, rather than reconstructed afterwards. Each one is given an ID in the form COACH-2026-000, so it can be traced and referenced from other records.

Which programme does the safety coaching record belong to?+

It is part of Safety Culture and Engagement. A measured culture position, with interventions matched to the maturity level you actually have.

Can the safety coaching record template be changed?+

Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.

The agents

What the agents do with it

The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.

KnowSafe

Holds the safety coaching record library against your registers, routes each record to its owner, and keeps the evidence trail together.

Ella

Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.

This template lives in KnowSafesafety and compliance. Incidents, hazards, permits, inspections and the critical controls behind them.

Meet KnowSafe

Sources

Sources

  • Just Culture practice — Just culture practice

KnowSafe

Also in Observations

6Browse the whole library
Inspection

Safety Observation

A short record of how a task was actually done, noting both safe practice and risk. Run as often as your programme sets, usually weekly per supervisor. Carried out by anyone trained to observe. Focused on the work, and always ends with a conversation.

Inspection

Behaviour Based Observation

Looks at a specific set of behaviours agreed with the workforce, such as line of fire, body position and tool use. Run on a set frequency. Carried out by trained peer observers. Results are reported by behaviour, never by named individual.

Inspection

Leadership Safety Walk

A senior leader spends time in the workplace talking with workers about how the work really goes. Run monthly per leader. Carried out by managers and executives. Measured on conversations held and actions taken, not on faults found.

Inspection

Critical Task Observation

Watches a high risk task from start to finish against its procedure. Run on a set schedule for each critical task. Carried out by a competent observer. Differences between the written procedure and the real work are the most useful thing this finds.

Inspection

Peer Observation

Workers observe each other and give feedback directly, with no supervisor involved. Run as part of a peer programme. Carried out by trained workers. Consistently produces higher reporting rates than supervisor led observation.

Review

Observation Trend Review

Pulls together observation results over a period to show what is really happening across the site. Run monthly or quarterly. Carried out by the safety lead with the committee. Turns a pile of individual observations into a small number of things worth fixing.

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