Summary
In short
- An improvement suggestion record is a record used in KnowComply that captures an improvement idea from anybody, with what it would change and who could own it. It is built against ISO 45001 cl.10.3 and forms part of the Safety Culture and Engagement programme.
- Raised at any time. Completed in under a minute.
- The template holds 39 fields across 5 sections.
- Scoring is suggestions implemented, where high is good.
- ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
- It connects to the rest of the library: links CAPA, Committees.
What it is
What it is
What is an improvement suggestion record?
An improvement suggestion record is a record used in KnowComply that captures an improvement idea from anybody, with what it would change and who could own it. It is built against ISO 45001 cl.10.3 and forms part of the Safety Culture and Engagement programme.
When is an improvement suggestion record completed?
An improvement suggestion record is completed at the moment the event happens, rather than reconstructed afterwards. Raised at any time.
When to use it
When to use it, and when not to
This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this record covers has occurred, or is about to
- A new record is needed; each one gets its own ID in the form ISR2-2026-000
- You are running the Safety Culture and Engagement programme and this is one of its steps
- A linked record needs this one to exist: links capa, committees
Not for
- Continual Improvement Project Record, which records a structured improvement project, from problem statement through measurement to sustained result.
- Benchmarking Record, which records a comparison of performance or practice against another site, a peer or an industry figure.
- Corrective Action Effectiveness Trend, which reviews whether corrective actions across the site actually prevent recurrence, by tracking repeat events.
- Anything outside KnowComply, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 45001Occupational health and safety management systems
The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the improvement suggestion record template based on?+
It is built against ISO 45001 cl.10.3. ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the improvement suggestion record contain?+
There are 5 sections: header, assessment, handling, related records, outcome. Together they hold 39 fields, 32 of which are required.
How often is an improvement suggestion record raised?+
A new record is raised at the moment the event happens, rather than reconstructed afterwards. Each one is given an ID in the form ISR2-2026-000, so it can be traced and referenced from other records.
Which programme does the improvement suggestion record belong to?+
It is part of Safety Culture and Engagement, Management System Governance, Continuous Improvement. A measured culture position, with interventions matched to the maturity level you actually have.
How is an improvement suggestion record scored?+
Scoring is suggestions implemented. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the improvement suggestion record template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the improvement suggestion record library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowComply — audit and governance. Audit programmes, legal register, management review, risk and certification.
Sources
Sources
- ISO 45001 — Occupational health and safety management systems
- ISO — International Organization for Standardization