Summary
In short
- A corrective action effectiveness trend is a review used in KnowComply that reviews whether corrective actions across the site actually prevent recurrence, by tracking repeat events. It is built against ISO 45001 cl.10.2 and forms part of the Management System Governance programme.
- Run quarterly. Carried out by the compliance lead.
- The template holds 48 fields across 6 sections.
- Scoring is repeat rate, where low is good.
- ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
- It connects to the rest of the library: links CAPA, Findings, Effectiveness.
What it is
What it is
What is a corrective action effectiveness trend?
A corrective action effectiveness trend is a review used in KnowComply that reviews whether corrective actions across the site actually prevent recurrence, by tracking repeat events. It is built against ISO 45001 cl.10.2 and forms part of the Management System Governance programme.
When is a corrective action effectiveness trend completed?
A corrective action effectiveness trend is completed at the review interval, and after any trigger event. Run quarterly.
When to use it
When to use it, and when not to
This review is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this review covers has occurred, or is about to
- The workspace is being set up, or the register needs an entry added or retired
- You are running the Management System Governance programme and this is one of its steps
- A linked record needs this one to exist: links capa, findings, effectiveness
Not for
- Improvement Suggestion Record, which captures an improvement idea from anybody, with what it would change and who could own it.
- Continual Improvement Project Record, which records a structured improvement project, from problem statement through measurement to sustained result.
- Benchmarking Record, which records a comparison of performance or practice against another site, a peer or an industry figure.
- Anything outside KnowComply, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 45001Occupational health and safety management systems
The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the corrective action effectiveness trend template based on?+
It is built against ISO 45001 cl.10.2. ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the corrective action effectiveness trend contain?+
There are 6 sections: header, volume and timeliness, quality, outcome, related records, outcome. Together they hold 48 fields, 42 of which are required.
How many corrective action effectiveness trend records should we have?+
This is a singleton. One record per workspace, set up once and maintained, rather than one per event. Other templates refer back to it.
Which programme does the corrective action effectiveness trend belong to?+
It is part of Management System Governance. One integrated system rather than four running in parallel and exhausting the same people.
How is a corrective action effectiveness trend scored?+
Scoring is repeat rate. Low is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the corrective action effectiveness trend template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the corrective action effectiveness trend library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowComply — audit and governance. Audit programmes, legal register, management review, risk and certification.
Sources
Sources
- ISO 45001 — Occupational health and safety management systems
- ISO — International Organization for Standardization