KnowLogistics — Your team manages exceptions, not check calls.
KnowLogistics puts an AI crew to work on every load: capturing orders, sourcing and tendering carriers, scheduling pickups, deliveries and drivers, tracking every truck and closing out with analytics. Your team sees it all in Ella, the Control Tower, and approves what matters.
What it does
- Order intake
- Carriers
- Tracking
- Exceptions
- Systems
Works with
Watch KnowLogistics in action
A live trace of KnowLogistics on a real task — proposing, never acting until you approve.
KnowLogistics
Freight Operations
working…Most of a logistics team's day goes to follow-up: retyping orders, emailing carriers one by one, chasing driver details and dock appointments, making check calls and updating the TMS by hand. Late loads surface when the customer calls.
The work, off your plate
Order intake
Reads orders from email, PDF, Excel or EDI and builds clean orders.
Carriers
Sources, vets and tenders carriers, and lines up backup coverage.
Tracking
Tracks every load, makes check calls and keeps ETAs current.
Exceptions
Catches late or at-risk loads, rebooks appointments and calls when something slips.
Systems
Keeps your TMS, portals and records in sync, with a record of every touch.
Runs under Ella, gated by you
KnowLogistics works as part of the crew Ella coordinates. It prepares the work and proposes the next step — but every write, send, or booking waits for a human to approve.
Human-in-the-loop: KnowLogistics never acts on your systems without your approval — and every action is logged.
Today vs. with KnowLogistics
Today
- Orders retyped from emails and PDFs
- Check calls eat the day
- Late loads surface when the customer calls
With KnowLogistics
- Orders captured and validated
- Every load tracked, every touch logged
- Your team manages exceptions
The templates KnowLogistics runs
Every one is a full research guide with the form built in — inbound, outbound, inventory, yard, claims, supplier lifecycle and customs.
Win it · Run it · Close it
KnowRFP wins the freight, KnowLogistics runs it, and KnowDoc closes the paperwork. Use one, or connect all three so every load flows from quote to paid invoice.
Put KnowLogistics to work
Book a Demo and we'll show this agent running on your kind of operation.