Knowella

Ask Ella about your data or analytics

Ask a plain question about your operation and Ella reads the live records and answers directly — no report to build first.

4 min read Real product screens
app.knowella.com Live walkthrough
Analytics turns your records into insight, but it still asks you to know which report to open and which filter to set. Ella skips that step: ask a plain question — "which facility has the most overdue corrective actions this month" — and she reads the live records behind Analytics and answers directly, then offers to turn it into a saved dashboard if it is a question you will keep asking.
In this article

Ask in plain language

The walkthrough opens on a question typed into Ella's chat the way you would ask a colleague who already has the numbers in front of them — no field picker, no report builder, no chart to interpret first.

She reads live records, not a stale export

Ella answers from the same records Analytics reads, scoped to what you actually asked — one facility, one team, one time window — so the number she gives back reflects submissions up to the moment you asked, not a report someone built last week.

  • Live dataReads current records, not a cached or exported snapshot.
  • Right scopeNarrows to the facility, team or period the question implies.
  • Shows her workPoints back to the records the answer is built from.

Drill down without leaving the chat

A number is rarely the end of the question. The tour shows a follow-up — break it down by site, show the records behind it — answered in the same thread, so you're not sent off to Analytics to rebuild the view yourself.

Turn it into a dashboard

If it's a question worth asking again, Ella offers to save it as a live board in your Analytics workspace, so the next time it's a click rather than a fresh question.

Why it matters

The gap between a question and an answer is usually where insight dies — someone forgets which report had the number, or the report is a week stale by the time they open it. Because Ella queries the same live records Analytics does, the answer is always current, and turning a good question into a saved board is how a one-off ask becomes something the whole team keeps watching.

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