Privacy & consent
See how your health information is collected, used, protected and retained, check your consent status, and give your consent.
1 · Find the page
In the sidebar's Management section, open Privacy & Consent — it sits between Billing & Plans and Notifications. The page heading reads Privacy & Compliance: "How your health information is collected, used, protected, and retained."
2 · Note the Action Required badge
Until your consent is recorded, an Action Required badge shows at the top right of the page.
3 · Read the Privacy Policy
KnowHealth processes protected health information (PHI) solely to deliver workplace wellness insights to you and your organization. Your data is never sold, access is role-restricted, and every access to PHI is audited under the HIPAA Security Rule.
4 · Check your Consent Status
The Consent Status card sums up where you stand.
- Overall status — Action Required while consent is outstanding.
- Last consent updated — "Not yet recorded" until you save your choices.
- Privacy policy — Pending until you accept it.
- Data usage — Pending until you decide.
5 · Camera & biometric consent
Wellness scans use your device camera to analyze facial blood-flow (rPPG) and derive vitals such as heart rate, respiration, and stress. Raw video is never stored or transmitted — only the computed vitals are saved.
6 · Data usage
Your vitals contribute to your personal wellness report and to anonymized, aggregated workforce health analytics. Individual records are visible only to you and authorized administrators in your organization.
7 · Data retention
Health records and audit logs are retained for 7 years (HIPAA §164.316(b)(2) record retention), then securely purged. To request a copy or deletion of your data, contact your organization administrator.
8 · Give your consent
Turn on the switches for what you agree to.
- I have read and accept the Privacy Policy — Required to use wellness features.
- Allow camera-based wellness scans — You can revoke this at any time.
- Allow use of my vitals for wellness analytics — Aggregated and de-identified for reporting.
9 · Save your preferences
Click Save Preferences at the bottom of the page to record your choices.
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