Knowella

Members, roles & invites

Admin vs member, and how admins add teammates by email.

Walkthrough2 min read Interactive video
app.knowhealth.ai Live walkthrough
KnowHealth keeps access simple with two roles and an email-based invite flow, so sensitive health data stays visible only to the people who should see it.

Admin vs member

Admins manage the organization — facilities, members, inspections, billing, compliance reports, and analytics across everyone. Members complete their own scans, check-ins, and assessments and see only their own health data. Roles are assigned by an admin, never chosen at sign-up, so no one can grant themselves admin access.

  • AdminManages the org and sees org-wide analytics.
  • MemberManages their own health data only.

Inviting teammates

Admins invite people from Organization → Members by email. Each invitee gets a link; clicking it signs them in and adds them straight to your organization — they never create a separate company of their own.

Managing access

From the members list an admin can promote a member to admin, move someone to a different department, or remove access when someone leaves. Changes take effect immediately, and mental-health signals are always shown to admins in aggregate — never a member's private entries.