Carrier Master — carriers, scorecards & details
See every carrier that moved your loads, compare them on a scorecard of on-time delivery and cost, look up what a lane costs, and ask Ella about any carrier.
Open Carrier under Master
In the Supply Chain sidebar, open <b>Master › Carrier</b>. The top right shows the <b>Distribution Centers</b> filter (<b>All DCs</b> by default), how many records are waiting to come in from your source system, and the date the data is current as of.
Read the three summary cards
Each card covers the last 12 months and shows the change against the previous period.
- Carriers — Carrier codes on a load whose purchase orders were received in the last 12 months, and how many were on a load in the last 90 days.
- Total Loads — Shipments across these carriers that moved. Cancelled loads never moved, so they're left out. Also shows loads in the last 30 days and per carrier.
- Avg Est. Linehaul per Load — The estimated linehaul cost per load, how many loads were costed, and what share of shipped loads that is.
Find a carrier
On the <b>Carriers</b> tab, type in the search box to filter by carrier, SCAC, load, PO, vendor or origin facility. The table lists each carrier's <b>Carrier ID</b>, <b>Carrier Name</b> and <b>SCAC Code</b>. Sort by any column and page through the rest at the bottom.
Open the Scorecard
Select the <b>Scorecard</b> tab to see how carriers performed, by PO receipt. Switch between <b>90 days</b> and <b>12 months</b> at the top right. Five tiles summarise the period.
- Loads — Loads judged, how many ran on your own fleet, and how many carriers.
- On time — The share of loads delivered on time.
- Late loads — How many loads were late, and how many by more than 2 days.
- Median days late — How late a typical late load was.
- Cost a load — The average cost per load, with the all-in total.
Compare carriers on the charts
Three charts sit below the tiles. Your own fleet is shown in green and outside carriers in purple.
- On time by carrier — Each carrier's on-time share as a bar, with smaller carriers grouped as other carriers.
- Cost a load against on time — Each carrier placed by its cost a load and its on-time share, sized by its loads, so cheap-and-reliable carriers stand out.
- Late loads by month — Fleet and carrier late loads each month, with the on-time share as a line. The first and last months are part-months, so they're faded.
How on time is judged
A load is on time when every PO on it was received by its delivery appointment, or by its scheduled receipt date if there's no appointment. A receipt is when the PO was received into the system, so a load that shows one day late may only have been received late.
Open Carrier Details
Select a <b>Carrier ID</b> on the Carriers tab to open <b>Carrier Details</b>. The header shows the carrier's ID, name and SCAC code, with <b>Ask Ella</b> and <b>View Linked Data</b> at the top right.
Look up a lane's cost
In <b>Lane Lookup</b>, enter an <b>Origin ZIP</b> and a <b>Destination ZIP</b>, then select <b>Search</b> to find this carrier's cost from one to the other.
Read the carrier's lanes
<b>Origin → Destination Lanes</b> lists every lane the carrier runs, with the total count at the top right. Each row shows the origin and destination with their city, state and ZIP, the number of <b>Loads</b>, and the <b>Avg Est. Linehaul</b>. The busiest lanes come first.
View linked data
Select <b>View Linked Data</b> to see the records connected to this carrier on three tabs.
- Lanes — Each lane's origin code and name, origin city/state, destination DC, destination city/state, loads and average estimated linehaul.
- Origin Facilities — The facilities this carrier picks up from.
- Recent Loads — The carrier's latest loads.
Ask Ella about the carrier
Select <b>Ask Ella</b> to open a Supply Chain chat already scoped to this carrier. Ella reads the pages as you see them, so her figures match the screen, and links in her answers open the record. Start from a suggestion or type your own question.
- This carrier — Its equipment and busiest lanes.
- Carrier scorecard — Its cost and on-time record.
- Who is late most? — Which carriers have the worst on-time delivery.
Why it matters
Choosing a carrier is one of the biggest levers on freight cost and service. With every carrier's on-time record, cost a load and lane costs on one page, you can choose on the numbers rather than on reputation, and back up a conversation with a carrier whose service is slipping.
Ready to build your own?
Start free and ship your first app in minutes — or have us set it up with you.
More resources