Facility — details, linked data & Ask Ella

Find any ship-from facility on the master, open its detail and address on a map, see the lanes, vendors and carriers linked to it, and ask Ella about it.

3 min read Real product screens

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Every purchase order and load starts at a ship-from site. Facility, under Master in the Supply Chain sidebar, is the master list of those sites: three summary cards across the top, a searchable table of every facility, and a detail view for each one with its address, map, forms, linked data and Ask Ella.

In this article

Open Facility under Master

In the Supply Chain sidebar, open Master › Facility. The top right of the page shows the Distribution Centers filter (All DCs by default), how many records are waiting to come in from your source system, and the date the data is current as of.

Read the three summary cards

Three cards give you the shape of the master before you search it.

Facilities — Every ship-from site on the current master, and how many have had no purchase order in the last 12 months.
Shipping Facilities — Facilities a purchase order was received from in the last 12 months, and what share of the master that is.
States Covered — How many US states the master spans, and the average number of facilities per state.

Browse the facility list

The table lists each facility's Facility ID, Name, Address, City, State, Zip and Status. Select any column header to sort by it, change Rows per page, and page through the rest at the bottom right.

Search and filter

Type in Search to filter by facility ID, name, city, zip or vendor number. The list narrows as you type. Use Columns to choose which of the 11 columns are shown, and the State and Status dropdowns to narrow the list further.

Open the Facility Detail

Select a Facility ID to open Facility Detail. The header shows the ID and name, the facility's status (for example ACTIVE), and two actions: Ask Ella and View Linked Data. Below it are the facility's name and ID, then its record status and address.

Master record only — Shown when the facility is registered but has no purchase orders or load activity in the system yet.
Address — Address lines 1 and 2, city, state and zip code.

See it on the map

The address is pinned on a map below the details. Select Open in Maps to open the location in a full map, or the directions button to plan a route to it.

Attach forms to the facility

The Forms section lists every form recorded against this facility. Use Fill a new form to start one, Link a form to attach one that's already been submitted, or Rules to set a rule so every form about this facility is listed here automatically.

View linked data

Select View Linked Data to open a panel with three tabs: Lanes, Vendors and Carriers. Each tab lists the records connected to this facility. A facility with no activity yet shows messages like No linked lanes.

Ask Ella about the facility

Select Ask Ella to open a Supply Chain chat already scoped to this facility. Ella reads the Supply Chain pages as you see them, so her figures match the screen, and links in her answers open the record. Start from a suggestion or type your own question.

This facility — Who ships from it, and to which DCs.
Its lanes — Which of its lanes are ready to convert.
Who hauls from here — The carriers that haul from it, and their cost.
Find a facility — Look up another facility by name or ID.

Why it matters

Purchase orders, loads, lanes and carrier choices all point back to a facility. With the master, its connections and Ella on one screen, you can check a site and act on it without opening several lists or running a report.

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More guides in Supply Chain

Carrier Master — carriers, scorecards & details4 min read Vendor Master — vendors, planning rates & details4 min read Item Master — items & item details3 min read Equipment Specifications — add, edit & delete3 min read

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