Summary
In short
- A coaching and feedback training is a training used in KnowTrain that covers how to give feedback about an unsafe act without destroying the reporting relationship. It is built against ISO 45001 cl.7.2 and forms part of the Safety Culture and Engagement programme.
- Delivered to supervisors and team leads. Run by a trained provider.
- The template holds 50 fields across 7 sections, with attendance repeating for each entry.
- Scoring is knowledge check score, where high is good.
- ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
- It connects to the rest of the library: links Observations, Safety conversations.
What it is
What it is
What is a coaching and feedback training?
A coaching and feedback training is a training used in KnowTrain that covers how to give feedback about an unsafe act without destroying the reporting relationship. It is built against ISO 45001 cl.7.2 and forms part of the Safety Culture and Engagement programme.
When is a coaching and feedback training completed?
A coaching and feedback training is completed when someone joins, changes role, or their competency is due to expire. Delivered to supervisors and team leads.
When to use it
When to use it, and when not to
This training is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this training covers has occurred, or is about to
- The workspace is being set up, or the register needs an entry added or retired
- You are running the Safety Culture and Engagement programme and this is one of its steps
- A linked record needs this one to exist: links observations, safety conversations
Not for
- Supervisor Safety Leadership Training, which covers how supervisors set the tone, hold safety conversations, respond to a stop work call and handle production pressure.
- Manager Legal Duties Briefing, which covers what the law expects of managers personally, and where individual liability begins.
- Anything outside KnowTrain, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 45001Occupational health and safety management systems
The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the coaching and feedback training template based on?+
It is built against ISO 45001 cl.7.2. ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the coaching and feedback training contain?+
There are 7 sections: header, content covered, delivery quality, practical, attendance, knowledge check, outcome. Together they hold 50 fields, 44 of which are required.
How many coaching and feedback training records should we have?+
This is a singleton. One record per workspace, set up once and maintained, rather than one per event. Other templates refer back to it.
Which programme does the coaching and feedback training belong to?+
It is part of Safety Culture and Engagement, Training Delivery and Effectiveness. A measured culture position, with interventions matched to the maturity level you actually have.
How is a coaching and feedback training scored?+
Scoring is knowledge check score. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the coaching and feedback training template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the coaching and feedback training library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowTrain — training and credentials. Induction, competency, toolbox talks, refreshers and expiry tracking.
Meet KnowTrain→Sources
Sources
- ISO 45001 — Occupational health and safety management systems
- ISO — International Organization for Standardization