Summary
In short
- A cyber incident record is a record used in KnowComply that records a cyber event affecting systems, data or plant operation, with containment, recovery and notification. It is built against ISO 27001 cl.16 and forms part of the Data Protection and Information Security programme.
- Raised immediately. Owned by IT with the site lead.
- The template holds 45 fields across 5 sections.
- Scoring is incidents contained, where high is good.
- ISO 27001 is information security management systems. The international standard for protecting information confidentiality, integrity and availability. Certifiable.
- It connects to the rest of the library: links Business continuity, Breach record.
What it is
What it is
What is a cyber incident record?
A cyber incident record is a record used in KnowComply that records a cyber event affecting systems, data or plant operation, with containment, recovery and notification. It is built against ISO 27001 cl.16 and forms part of the Data Protection and Information Security programme.
When is a cyber incident record completed?
A cyber incident record is completed at the moment the event happens, rather than reconstructed afterwards. Raised immediately.
When to use it
When to use it, and when not to
This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this record covers has occurred, or is about to
- The workspace is being set up, or the register needs an entry added or retired
- You are running the Data Protection and Information Security programme and this is one of its steps
- A linked record needs this one to exist: links business continuity, breach record
Not for
- Information Security Risk Assessment, which assesses threats to systems, data and operational technology, including plant control systems.
- System Access Review, which reviews who has access to which systems and at what privilege level.
- Backup and Recovery Test Record, which records a test that backups can actually be restored, not merely that they ran.
- Anything outside KnowComply, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 27001Information security management systems
The international standard for protecting information confidentiality, integrity and availability. Certifiable.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the cyber incident record template based on?+
It is built against ISO 27001 cl.16. ISO 27001 is information security management systems. The international standard for protecting information confidentiality, integrity and availability. Certifiable. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the cyber incident record contain?+
There are 5 sections: header, containment, impact, recovery and reporting, outcome. Together they hold 45 fields, 39 of which are required.
How many cyber incident record records should we have?+
This is a singleton. One record per workspace, set up once and maintained, rather than one per event. Other templates refer back to it.
Which programme does the cyber incident record belong to?+
It is part of Data Protection and Information Security. Monitoring introduced with consultation, and backups proven by restoring them.
How is a cyber incident record scored?+
Scoring is incidents contained. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the cyber incident record template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the cyber incident record library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowComply — audit and governance. Audit programmes, legal register, management review, risk and certification.
Sources
Sources
- ISO 27001 — Information security management systems
- ISO — International Organization for Standardization