Summary
In short
- An eld malfunction record is a record used in KnowFleet that records a failure of the electronic logging device and how hours were recorded in the meantime. It is built against FMCSA 395.34 and forms part of the Fleet and Driver Compliance programme.
- Raised when the malfunction occurs. Completed by the driver.
- The template holds 49 fields across 6 sections.
- FMCSA 395 is hours of service. Driving and duty hour limits, rest requirements and electronic logging.
- It connects to the rest of the library: links Asset, Worker.
What it is
What it is
What is an eld malfunction record?
An eld malfunction record is a record used in KnowFleet that records a failure of the electronic logging device and how hours were recorded in the meantime. It is built against FMCSA 395.34 and forms part of the Fleet and Driver Compliance programme.
When is an eld malfunction record completed?
An eld malfunction record is completed at the moment the event happens, rather than reconstructed afterwards. Raised when the malfunction occurs.
When to use it
When to use it, and when not to
This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this record covers has occurred, or is about to
- A new record is needed; each one gets its own ID in the form ELD-2026-000
- You are running the Fleet and Driver Compliance programme and this is one of its steps
- A linked record needs this one to exist: links asset, worker
Not for
- Hours of Service Log Review, which reviews driver hours logs for compliance with driving and rest limits.
- Hours of Service Violation Record, which records a specific hours of service breach and what was done about it.
- Fatigue Risk Assessment, which assesses fatigue risk from schedules, night driving, trip length and rest quality.
- Anything outside KnowFleet, which belongs in the workspace that owns that process
Standards
What it is built against
FMCSA 395Hours of service
Driving and duty hour limits, rest requirements and electronic logging.
FMCSAFederal Motor Carrier Safety Administration
The United States commercial road transport regulator.
CSACanadian Standards Association
Canadian consensus standards. Frequently referenced into provincial regulation, which makes them enforceable.
FAQ
Frequently asked questions
What is the eld malfunction record template based on?+
It is built against FMCSA 395.34. FMCSA 395 is hours of service. Driving and duty hour limits, rest requirements and electronic logging. FMCSA is federal Motor Carrier Safety Administration. The United States commercial road transport regulator.
What sections does the eld malfunction record contain?+
There are 6 sections: header, discovery, interim compliance, repair, related records, pattern. Together they hold 49 fields, 36 of which are required.
How often is an eld malfunction record raised?+
A new record is raised at the moment the event happens, rather than reconstructed afterwards. Each one is given an ID in the form ELD-2026-000, so it can be traced and referenced from other records.
Which programme does the eld malfunction record belong to?+
It is part of Fleet and Driver Compliance. An operator licence position you could defend at an audit tomorrow.
Can the eld malfunction record template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the eld malfunction record library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowFleet — fleet and transport. Drivers, vehicles, hours, cargo securement and operator licence compliance.
Sources
Sources
- FMCSA 395 — Hours of service
- FMCSA — Federal Motor Carrier Safety Administration
- CSA — Canadian Standards Association