Summary
In short
- An environmental claim substantiation record is a record used in KnowEnviro that records the evidence behind any environmental claim made on packaging, marketing or a tender. It is built against ISO 14021 and forms part of the Environmental Management programme.
- Raised before the claim is published. Approved by technical and legal.
- The template holds 45 fields across 5 sections.
- Scoring is claims substantiated, where high is good.
- ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
- It connects to the rest of the library: links Packaging review, GHG inventory.
What it is
What it is
What is an environmental claim substantiation record?
An environmental claim substantiation record is a record used in KnowEnviro that records the evidence behind any environmental claim made on packaging, marketing or a tender. It is built against ISO 14021 and forms part of the Environmental Management programme.
When is an environmental claim substantiation record completed?
An environmental claim substantiation record is completed at the moment the event happens, rather than reconstructed afterwards. Raised before the claim is published.
When to use it
When to use it, and when not to
This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this record covers has occurred, or is about to
- The workspace is being set up, or the register needs an entry added or retired
- You are running the Environmental Management programme and this is one of its steps
- A linked record needs this one to exist: links packaging review, ghg inventory
Not for
- Environmental Performance Report, which reports environmental performance over a period against objectives, covering waste, water, energy, emissions and incidents.
- Customer Sustainability Questionnaire Record, which records a customer or scheme sustainability questionnaire, the answers given and the evidence behind each one.
- Scope 3 Data Collection Record, which records the collection of value chain emissions data from suppliers and hauliers, with quality and coverage noted.
- Anything outside KnowEnviro, which belongs in the workspace that owns that process
Standards
What it is built against
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the environmental claim substantiation record template based on?+
It is built against ISO 14021. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the environmental claim substantiation record contain?+
There are 5 sections: header, substantiation, wording, maintenance, outcome. Together they hold 45 fields, 39 of which are required.
How many environmental claim substantiation record records should we have?+
This is a singleton. One record per workspace, set up once and maintained, rather than one per event. Other templates refer back to it.
Which programme does the environmental claim substantiation record belong to?+
It is part of Environmental Management, Energy and Decarbonisation. An ISO 14001 system with obligations tracked and evaluated rather than listed.
How is an environmental claim substantiation record scored?+
Scoring is claims substantiated. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the environmental claim substantiation record template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the environmental claim substantiation record library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowEnviro — environment and energy. Aspects, permits, waste, emissions, spills and sustainability reporting.
Sources
Sources
- ISO — International Organization for Standardization