Summary
In short
- A just culture determination is a record used in General that separates a system problem from a genuine choice to take a risk, using a consistent set of questions. It is built against Reason, Marx Just Culture and forms part of the Incident and Investigation programme.
- Completed during any investigation involving a person's actions. Carried out by a manager with HR input.
- The template holds 27 fields across 6 sections.
- Scoring is not scored, categorical.
- Reason is reason organisational accident model. James Reason's model of how organisational conditions align to allow an accident.
- It connects to the rest of the library: linked from Root Cause Analysis.
What it is
What it is
What is a just culture determination?
A just culture determination is a record used in General that separates a system problem from a genuine choice to take a risk, using a consistent set of questions. It is built against Reason, Marx Just Culture and forms part of the Incident and Investigation programme.
When is a just culture determination completed?
A just culture determination is completed at the moment the event happens, rather than reconstructed afterwards. Completed during any investigation involving a person's actions.
When to use it
When to use it, and when not to
This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this record covers has occurred, or is about to
- The workspace is being set up, or the register needs an entry added or retired
- You are running the Incident and Investigation programme and this is one of its steps
- A linked record needs this one to exist: linked from root cause analysis
Not for
- Risk Assessment, which the single risk assessment used across the whole business.
- Root Cause Analysis, which finds out why something happened rather than who was involved.
- Corrective and Preventive Action, which the single action record used everywhere.
- Anything outside General, which belongs in the workspace that owns that process
Standards
What it is built against
ReasonReason organisational accident model
James Reason's model of how organisational conditions align to allow an accident.
MarxJust culture model
David Marx's distinction between human error, at risk behaviour and reckless behaviour.
FAQ
Frequently asked questions
What is the just culture determination template based on?+
It is built against Reason, Marx Just Culture. Reason is reason organisational accident model. James Reason's model of how organisational conditions align to allow an accident. Marx is just culture model. David Marx's distinction between human error, at risk behaviour and reckless behaviour.
What sections does the just culture determination contain?+
There are 6 sections: header, circumstances, tests, determination, related records, approval. Together they hold 27 fields, 21 of which are required.
How many just culture determination records should we have?+
This is a singleton. One record per workspace, set up once and maintained, rather than one per event. Other templates refer back to it.
Which programme does the just culture determination belong to?+
It is part of Incident and Investigation, Ethics, Labour and Anti-Bribery, Master Data and Foundations. A single case thread from the event to a verified corrective action, with regulatory reporting handled.
How is a just culture determination scored?+
Scoring is not scored, categorical. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the just culture determination template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the just culture determination library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in General — control tower. The orchestration layer. Registries and engines every other workspace reads from.
Meet General→Sources
Sources
- Reason — Reason organisational accident model
- Marx — Just culture model