Knowella

Site and Location Register

The register looks trivial until it drifts. Someone adds a site to unblock a form and skips the manager field. A closed site keeps its Active status because nobody remembered to flip it, so it keeps surfacing in Pick Lists months later. The recurring failure is not missing data, it is stale data that other templates trust without checking, so filtered reports quietly include or exclude the wrong locations.

EllaGeneralRegisterFDN-00122 fields across 4 sectionsFull researchSee the form

Reviewed by Siddarth SinghCSPLast reviewed 16 August 2026

Basis
ISO 45001 cl.4.3
Workspace
General
Form type
Register
Completed by
An administrator, at set up
Record type
Singleton, one row per location

The short version

  • This is a singleton master-data register, not an event log: one row per site, building, area or zone, set up once and maintained rather than raised per incident.
  • Every other workspace filters by this register's Status field, so a location left Active after closure keeps appearing in Pick Lists it should have dropped out of months earlier.
  • The Level and Parent Site fields build a real hierarchy — Site above Building above Area above Zone — and skipping that hierarchy is what makes site-filtered reporting unreliable later.
  • It is built against ISO 45001 cl.4.3, and Site Manager plus Emergency Contact Number exist because this register doubles as the accountable-person and emergency-response record, not just a location list.

What this is

What counts as a separate entry versus a sub-level of an existing one?

What counts as a separate entry versus a sub-level of an existing one?

The Level field forces a choice between Site, Building, Area and Zone, and Parent Site links a lower level back to the one above it. A distribution centre is a Site; the cold store inside it is an Area under that Site. If two entries describe the same physical footprint at the same level, one of them is a duplicate and should be closed, not left running in parallel.

Why does Status control what other templates can even see?

Every Pick List that references this register filters on Status is Active, so a location left in Active status after it has closed keeps appearing as a selectable option in incident reports, task registers and risk assessments long after it stopped being current. Status is not a label here, it is the gate that determines visibility.

What is Parent Site actually protecting against?

It stops the hierarchy being rebuilt independently in every workspace that needs it. Without it, one team files a report by building and another by site, and the two counts never reconcile. Parent Site keeps the hierarchy in one place so every downstream filter walks the same tree.

Scope

When is a site and location register required?

This register is one step in a larger programme, and it only holds physical locations. Using it to record equipment, people or work activities produces records that other templates cannot filter on correctly.

Use this template when

  • A new site, building, area or zone is coming online, or an existing one is closing
  • An existing entry's manager, contact number, or address has changed and needs correcting at source
  • You are standing up the workspace for the first time and need the location tree in place before anything else
  • A downstream template's Pick List needs a site to already exist here — it will not create one on the fly
  • You are auditing why a site-filtered report is returning the wrong set of locations

Do not use it for

  • Asset Register, which holds every piece of equipment, machine, vehicle and tool you track — a location is not an asset even when it is small enough to feel like one.
  • Worker Profile, which holds a record for each worker, including role, department, site and start date — do not record people here, only where they work.
  • Job and Task Register, which lists the jobs and tasks people perform at a site — a task is not a location, even a fixed one.
  • Anything outside General, which belongs in the workspace that owns that process
  • A new intake or assessment form that needs a site, where the field should be a Pick List reference back here, not a retyped free-text address

Compliance mapping

Which ISO 45001 cl.4.3 requirements does this satisfy?

ISO 45001 cl.4.3 requires the organisation to determine the scope of its OH&S management system, and this register is the concrete artefact that scope points back to. The clauses below map onto the sections a builder actually sees.

ClauseRequirementWhere it lands
ISO 45001 cl.4.3Determine and document the boundaries and applicability of the OH&S management systemIdentification
ISO 45001 cl.4.1Determine external and internal issues relevant to the organisation's context, including where it operatesLocation
ISO 45001 cl.4.4Establish the processes needed for the management system and their interactionsIdentification
ISO 45001 cl.5.3Assign and communicate responsibilities and authorities for relevant rolesResponsibility
ISO 45001 cl.8.1Plan, implement and control the processes needed to meet requirements, including operating conditions such as shift patternsOperating detail
ISO 45001 cl.7.5Control documented information, including drawings and records that support operationsOperating detail

What it does not cover

  • A site left in Active status after closure, which keeps it selectable in Pick Lists across every other workspace and skews site-filtered counts.
  • A Zone or Area with no Parent Site set, which breaks the hierarchy and makes roll-up reporting by building or site undercount.
  • A missing or unreachable Emergency Contact Number, which defeats the purpose of the field during an actual emergency response.
  • Two entries describing the same physical footprint at the same Level, which splits historical data across duplicates and makes trend reporting unreliable.
  • A Site Manager left blank on an Active site, which leaves the location without an accountable person for anything raised against it.

Global

Site and Location Register requirements by country

The register itself is jurisdiction-agnostic, but the Country field it collects determines which regulatory basis downstream templates apply, and the three placements below carry the most consequence.

United States

OSHA recordkeeping, 29 CFR 1904.46

OSHA defines a covered location as an "establishment", a single physical location where business is conducted

A Site entry here should generally align with an OSHA establishment boundary, not a smaller internal Area, or injury and illness recordkeeping will not reconcile with the register.

Canada

Canada Labour Code Part II, and provincial OHS statutes

Occupational health and safety jurisdiction in Canada splits between federal and provincial regulators depending on the sector the site operates in

The Region or Province field is not cosmetic — it is what determines which regulator's rules apply to that specific entry, and a wrong or blank entry misroutes compliance obligations.

International (ISO 45001)

ISO 45001 cl.4.3

The standard leaves the definition of "scope" to the organisation, provided it is documented and defensible

An auditor will use this register as the primary evidence of what is, and is not, inside the certified scope, so an undocumented or unclosed site is a scope-boundary finding, not a minor data gap.

How to complete it

How to complete a site and location register, step by step

Filling in the fields is mechanical. The defensibility of the register rests on a handful of judgement calls that a builder makes once and that then apply to every entry after it.

Where the Area/Zone line actually falls

Level only works if everyone applies the same threshold for what counts as an Area versus a Zone. Set the rule once — for example, an Area has its own supervisor and a Zone does not — and document it, or the hierarchy fragments as different people apply their own judgement.

Whether closed sites are archived or hidden

Closing a site should remove it from active Pick Lists without deleting its history. Confirm the workspace treats Closed as a retained record, not a hard delete, before relying on it for historical incident or asset trails.

Whether Parent Site mirrors the legal entity or the physical layout

Some organisations want the hierarchy to match their corporate structure; others want it to match the physical building. Pick one and hold it consistently, because a hierarchy that mixes both breaks any report that rolls up by level.

How Time Zone assignment interacts with shift-based reporting

Time Zone drives scheduling and shift reporting elsewhere in the platform. A site assigned the wrong zone will show shift changeovers and reporting windows at the wrong local time, which is a quiet source of misattributed overnight incidents.

What auditors find

Most common site and location register findings

The findings below are the ones that recur across sites-register audits, paired with the clause they undermine and the fix that actually closes them.

FindingClauseWhat fixes it
Site shows Active status six months after operations ceasedISO 45001 cl.4.3Set Status to Closed as part of the site closure checklist, not as an afterthought once someone notices it in a report.
Area-level entries with no Parent Site recordedISO 45001 cl.4.4Make Parent Site a hard requirement for any Level other than Site, enforced at data entry rather than caught at audit.
Site Manager field blank on multiple Active sitesISO 45001 cl.5.3Require Site Manager before a new entry can be set to Active; an unowned site should not exist in the live register.
Emergency Contact Number not reachable when testedISO 45001 cl.8.1Add a periodic verification step — a quarterly test call — rather than trusting the number was correct when it was first entered.
Duplicate site entries for the same physical locationISO 45001 cl.4.3Search existing Site Names before creating a new entry, and merge or close the duplicate with a note pointing to the surviving record.
Site Plan missing for sites with more than one buildingISO 45001 cl.7.5Treat Site Plan as required wherever Level is Site and Headcount exceeds a threshold, since that is where a plan actually matters in an emergency.

Case in point

Case in point: the site that never closed

A distribution centre shut down in the spring, and the regional lead assumed marking the lease as ended in the property system was enough. The site register entry stayed Active, because closing it was nobody's named task and no downstream template flagged the gap.

Six months later, a quarterly incident report filtered by Active sites still counted the closed centre in its denominator, understating the incident rate at every site that was actually still running. The fix took two minutes once found — the finding, and the six months of skewed reporting behind it, took an external audit to surface.

The template

The template, field by field

The form exactly as it installs. Every field, option, score and conditional rule is editable, and the links to other templates come with it.

22fields
4 sections
Reference
FDN-001
Archetype
Register
Record ID
SITE-2026-000
Scoring
None
Direction
n/a
Singleton
Yes
Basis
ISO 45001 cl.4.3
Links
Referenced by all workspaces
Tags
Master data
Sections
4
Fields
22
Follow up fields
0
Repeating sections
0
Links out
1
Field typesOwn ID, generated on saveCase thread and parentPick list from a registryLinked to another templateFollow up, dashed outlineScored

Identification

6 fields
Text

Site ID*

Generated on save

Format SITE-000. Assigned once and never changed.

The record's own ID. Other templates point at this value.

Single Choice

Status*

Active sites appear in Pick Lists. Closed sites stay for history.

ActiveClosed
Text

Site Name*

The name people actually use for this place.

Single Choice

Site Type*

Used to filter Pick Lists by type of location.

Retail storeDistribution centreManufacturing siteFoodserviceFarm or supplierResidential street
Pick List

Parent Site

OptionalFrom FDN-001 Site NameFilter: Status is Active

Leave blank for a top level site.

Single Choice

Level*

Site, building, area or zone.

SiteBuildingAreaZone

Location

6 fields
Text

Address*

Location

Map Location

Optional

Drop a pin for emergency response and directions.

Single Choice

Time Zone*

Drives scheduling and shift reporting.

PacificMountainCentralEastern
Single Choice

Country*

Sets which regulatory basis applies.

CanadaUnited States
Text

Region or Province*

Text

Postal Code*

Responsibility

4 fields
Users

Site Manager*

The person accountable for this location.

Text

Site Manager ID

OptionalLinked

Format PER-0000. Links this site to the worker record.

Links to FDN-003 Person ID

Users

Safety Lead

Optional
Text

Emergency Contact Number*

Reached 24 hours a day.

Operating detail

6 fields
Numeric Answer

Headcount

Optional

Approximate. Used for drill planning and rates.

Single Choice

Shift Pattern

OptionalScored
  • Days only3 pts
  • Two shift2 pts
  • Three shift rotating1 pt
  • Permanent nights0 pts
  • Twelve hour1 pt
Date & Time

Opened Date

Optional
File Upload

Site Photo

Optional

Helps people who have never been here.

File Upload

Site Plan

Optional

Layout drawing showing exits, muster points and hazards.

Text

Notes

Optional

FDN-001 · record IDs look like SITE-2026-000 · Referenced by all workspaces

Open in Knowella

Run it with agents

From a document you fill in to a programme that runs itself

The register itself is simple to fill in once. Keeping every entry current, and stopping a stale one from quietly corrupting a dozen other workspaces' reports, is the part that needs a standing owner.

KnowSafe

Pulls Site Manager and Emergency Contact Number straight into incident and evacuation workflows, so a closed or unowned site is flagged before it reaches a live emergency response.

KnowMaintain

Checks Asset Register entries against this register's Active sites, and surfaces assets still pointing at a site that has since closed.

KnowOps

Rolls up shift and headcount data by Site and Parent Site, and flags entries missing a Level or hierarchy link before they distort a rollup report.

Ella
Ella

Holds the register against every workspace that filters by it, catches a Status change before it silently drops a location out of active Pick Lists, and routes closure checklists to the outgoing Site Manager for sign-off.

This template lives in General — control tower. The orchestration layer. Registries and engines every other workspace reads from.

Meet General→

Glossary

Site and Location Register definitions and key terms

Singleton
A record type set up once per workspace and maintained over time, rather than raised fresh for every event — one row per site, not one per incident at that site.
Master data
The reference records — sites, assets, people — that other templates read from via Pick Lists, rather than re-entering the same information each time.
Pick List
A field that selects an existing record from another register instead of accepting free text, keeping the two records linked and consistent.
Level
The position of an entry in the site hierarchy: Site, Building, Area or Zone, set relative to its Parent Site.
Muster point
The designated assembly location shown on a Site Plan, used during an evacuation to account for everyone on site.

FAQ

Frequently asked questions about site and location register

What is the site and location register template based on?+

It is built against ISO 45001 cl.4.3, which requires the organisation to determine and document the scope of its OH&S management system. The register is the working artefact that scope statement points back to.

What sections does the site and location register contain?+

Four sections: Identification, Location, Responsibility and Operating detail, holding 22 fields in total, 12 of which are required.

How many site and location register records should we have?+

This is a singleton register: one entry per physical location, set up once and maintained as locations open, change or close, rather than one entry per event.

Why does the register ask for a Site Manager and an Emergency Contact Number?+

Because it doubles as the accountable-person record for the location, not just an address list. Every finding, asset or worker tied to that site inherits its manager as the default point of accountability.

Can the site and location register template be changed?+

Yes. Every field, option and link is editable, and the Pick List references to it come with it. Most teams install it as-is, run it for a cycle, then adjust the Site Type or Department options to match their own naming.

What happens to other templates when a site is closed here?+

Closed sites drop out of Pick Lists filtered on Status is Active, so they stop being selectable for new records, but historical records that already reference the site keep their link and are not affected.

Keep going

Related templates and programmes

Siddarth Singh

Written and reviewed by

Siddarth Singh

Founder & Chief Executive Officer, Knowella

Certified Safety Professional and industrial and systems engineer with more than a decade inside food supply chain, freight and manufacturing operations. This page was written against the current text of the standards it cites, not against secondary summaries of them.

  • Certified Safety Professional (CSP), Board of Certified Safety Professionals
  • MBA, University of Chicago Booth School of Business
  • MS and BS, The Ohio State University, Industrial and Systems Engineering
  • Six Sigma Black Belt
Verify with BCSP →

Sources and last review. Reviewed 16 August 2026 against:

  • ISO 45001:2018 — cl.4.3, Determining the scope of the OH&S management system
  • ISO 45001:2018 — cl.5.3, Organizational roles, responsibilities and authorities
  • ISO 45001:2018 — cl.7.5, Documented information
  • OSHA — 29 CFR 1904.46, Definition of "establishment"

This page is general guidance, not legal advice. Confirm requirements with your jurisdiction’s regulator.

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