Summary
In short
- A wellbeing program plan is a plan used in KnowHealth that sets out what wellbeing support is available and how people access it. It is built against ISO 45003 and forms part of the Wellbeing and Mental Health programme.
- Written once and reviewed yearly. Owned by HR.
- The template holds 45 fields across 5 sections, with programme elements repeating for each entry.
- ISO 45003 is psychological health and safety at work. Guidance on managing psychosocial risk, covering workload, bullying, job control and support. Guidance rather than certifiable.
- It connects to the rest of the library: links Site.
What it is
What it is
What is a wellbeing program plan?
A wellbeing program plan is a plan used in KnowHealth that sets out what wellbeing support is available and how people access it. It is built against ISO 45003 and forms part of the Wellbeing and Mental Health programme.
When is a wellbeing program plan completed?
A wellbeing program plan is completed when the thing being planned is created, and again at the stated review interval. Written once and reviewed yearly.
When to use it
When to use it, and when not to
This plan is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this plan covers has occurred, or is about to
- Authorisation is needed before the work can begin
- A new record is needed; each one gets its own ID in the form WPP-2026-000
- You are running the Wellbeing and Mental Health programme and this is one of its steps
- A linked record needs this one to exist: links site
Not for
- Wellbeing Survey, which asks workers about workload, support, stress and how they are coping.
- Psychosocial Risk Assessment, which assesses workplace factors that affect mental health, including demand, control, support and change.
- Workload Review, which reviews whether workload, hours and staffing are sustainable for a team.
- Anything outside KnowHealth, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 45003Psychological health and safety at work
Guidance on managing psychosocial risk, covering workload, bullying, job control and support. Guidance rather than certifiable.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the wellbeing program plan template based on?+
It is built against ISO 45003. ISO 45003 is psychological health and safety at work. Guidance on managing psychosocial risk, covering workload, bullying, job control and support. Guidance rather than certifiable. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the wellbeing program plan contain?+
There are 5 sections: header, foundation, programme elements, capability, measurement. Together they hold 45 fields, 33 of which are required.
How often is a wellbeing program plan raised?+
A new record is raised when the thing being planned is created, and again at the stated review interval. Each one is given an ID in the form WPP-2026-000, so it can be traced and referenced from other records.
Which programme does the wellbeing program plan belong to?+
It is part of Wellbeing and Mental Health. Psychosocial risk assessed the way physical risk is, with workload treated as a control.
Can the wellbeing program plan template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the wellbeing program plan library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowHealth — employee wellbeing. Exposure monitoring, health surveillance, case management and return to work.
Meet KnowHealth→Sources
Sources
- ISO 45003 — Psychological health and safety at work
- ISO — International Organization for Standardization