Knowella

Carriers, AI Agent & Email Drafts

4 articles

Read the carrier list, add, edit and delete carrier profiles, ask the AI Agent about your documents, and send the email drafts written when documents are dismissed.

Step-by-step guides

The Carriers list — what each carrier row tells you
Guide

The Carriers list — what each carrier row tells you

Reading the carrier list: sender email, load # field, schema and samples, and how to spot the carriers that aren't fully set up.

3 min read
Add, edit and delete carriers
Guide

Add, edit and delete carriers

Set up a new carrier in three steps, change an existing carrier's profile, and delete a carrier you no longer use.

4 min read
The AI Agent — ask the question, get the fix
Guide

The AI Agent — ask the question, get the fix

A copilot session that diagnoses 861 failures, finds the 90% cause, and closes its own loop.

5 min read
Email Drafts — the carrier emails written when you dismiss a document
Guide

Email Drafts — the carrier emails written when you dismiss a document

Read, check and copy the emails KnowDoc drafts when a document is dismissed with a remark, and spot the ones that need fixing first.

3 min read

More KnowDoc topics

Getting StartedInbox & DocumentsReview & ValidationFreight Audit & Exceptions

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