Summary
In short
- An annual product review is a review used in KnowQuality that reviews a product's quality performance over a year, covering complaints, nonconformances, yield and process capability. It is built against ISO 9001 cl.9.3 and forms part of the Scheme Certification Readiness programme.
- Run yearly per product family. Carried out by quality with production and sales.
- The template holds 54 fields across 6 sections.
- Scoring is composite score, where high is good.
- ISO 9001 is quality management systems. The international standard for consistently meeting customer and regulatory requirements. Certifiable.
- It connects to the rest of the library: links Complaints, Nonconformance.
What it is
What it is
What is an annual product review?
An annual product review is a review used in KnowQuality that reviews a product's quality performance over a year, covering complaints, nonconformances, yield and process capability. It is built against ISO 9001 cl.9.3 and forms part of the Scheme Certification Readiness programme.
When is an annual product review completed?
An annual product review is completed at the review interval, and after any trigger event. Run yearly per product family.
When to use it
When to use it, and when not to
This review is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this review covers has occurred, or is about to
- A new record is needed; each one gets its own ID in the form APR-2026-000
- You are running the Scheme Certification Readiness programme and this is one of its steps
- A linked record needs this one to exist: links complaints, nonconformance
Not for
- Anything outside KnowQuality, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 9001Quality management systems
The international standard for consistently meeting customer and regulatory requirements. Certifiable.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the annual product review template based on?+
It is built against ISO 9001 cl.9.3. ISO 9001 is quality management systems. The international standard for consistently meeting customer and regulatory requirements. Certifiable. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the annual product review contain?+
There are 6 sections: header, volume and performance, quality outcomes, process performance, changes and validation, trend and conclusion. Together they hold 54 fields, 41 of which are required.
How often is an annual product review raised?+
A new record is raised at the review interval, and after any trigger event. Each one is given an ID in the form APR-2026-000, so it can be traced and referenced from other records.
Which programme does the annual product review belong to?+
It is part of Scheme Certification Readiness. Readiness held continuously rather than assembled in the fortnight before the auditor arrives.
How is an annual product review scored?+
Scoring is composite score. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the annual product review template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the annual product review library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowQuality — quality and food safety. HACCP, nonconformance, traceability, laboratory and customer complaints.
Sources
Sources
- ISO 9001 — Quality management systems
- ISO — International Organization for Standardization