Summary
In short
- A contractor performance scorecard is a review used in KnowContractor that scores a contractor on safety, quality, schedule and cooperation over a period. It is built against ISO 45001 cl.8.1.4 and forms part of the Contractor Onboarding and Management programme.
- Run quarterly or at job completion. Compiled by the contract owner.
- The template holds 61 fields across 6 sections.
- Scoring is weighted percent, where high is good.
- ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
- It connects to the rest of the library: links Vendor, Inspections, Incidents.
What it is
What it is
What is a contractor performance scorecard?
A contractor performance scorecard is a review used in KnowContractor that scores a contractor on safety, quality, schedule and cooperation over a period. It is built against ISO 45001 cl.8.1.4 and forms part of the Contractor Onboarding and Management programme.
When is a contractor performance scorecard completed?
A contractor performance scorecard is completed at the review interval, and after any trigger event. Run quarterly or at job completion.
When to use it
When to use it, and when not to
This review is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this review covers has occurred, or is about to
- A new record is needed; each one gets its own ID in the form CPS-2026-000
- You are running the Contractor Onboarding and Management programme and this is one of its steps
- A linked record needs this one to exist: links vendor, inspections, incidents
Not for
- Contractor Safety Violation Record, which records a breach of your safety rules by a contractor.
- Contractor Incident Record, which records an incident involving a contractor worker on your site.
- Contractor Toolbox Talk Record, which records safety talks the contractor delivers to their own crew on your site.
- Anything outside KnowContractor, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 45001Occupational health and safety management systems
The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the contractor performance scorecard template based on?+
It is built against ISO 45001 cl.8.1.4. ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the contractor performance scorecard contain?+
There are 6 sections: header, activity in period, safety performance, food safety performance, delivery and conduct, result. Together they hold 61 fields, 51 of which are required.
How often is a contractor performance scorecard raised?+
A new record is raised at the review interval, and after any trigger event. Each one is given an ID in the form CPS-2026-000, so it can be traced and referenced from other records.
Which programme does the contractor performance scorecard belong to?+
It is part of Contractor Onboarding and Management. Nobody through the gate without evidence, and performance that feeds the next award.
How is a contractor performance scorecard scored?+
Scoring is weighted percent. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the contractor performance scorecard template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the contractor performance scorecard library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowContractor — contractor management. Prequalification, approval, induction, permits and performance.
Sources
Sources
- ISO 45001 — Occupational health and safety management systems
- ISO — International Organization for Standardization