Knowella

Delivery Point Assessment

Assesses a customer or supplier site for access, reversing, unloading and driver welfare. Carried out on first delivery and after incidents. Completed by transport. Drivers spend their most dangerous minutes on premises you do not control.

KnowFleetAssessmentFLT-038
Completed by
transport
Raised
When the task, area or population being assessed is new or

Summary

In short

  • A delivery point assessment is an assessment used in KnowFleet that assesses a customer or supplier site for access, reversing, unloading and driver welfare. It is built against ISO 39001 cl.6.1 and forms part of the Cold Chain and Transport programme.
  • Carried out on first delivery and after incidents. Completed by transport.
  • The template holds 48 fields across 6 sections.
  • Scoring is residual band, where low is good.
  • ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
  • It connects to the rest of the library: links Journey assessment, Customer register.

What it is

What it is

What is a delivery point assessment?

A delivery point assessment is an assessment used in KnowFleet that assesses a customer or supplier site for access, reversing, unloading and driver welfare. It is built against ISO 39001 cl.6.1 and forms part of the Cold Chain and Transport programme.

When is a delivery point assessment completed?

A delivery point assessment is completed when the task, area or population being assessed is new or has materially changed. Carried out on first delivery and after incidents.

When to use it

When to use it, and when not to

This assessment is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.

Use it for

  • The event or activity this assessment covers has occurred, or is about to
  • The workspace is being set up, or the register needs an entry added or retired
  • You are running the Cold Chain and Transport programme and this is one of its steps
  • A linked record needs this one to exist: links journey assessment, customer register

Not for

  • Journey Risk Assessment, which assesses a planned journey for route, weather, hours, load and delivery point hazards.
  • Reversing and Manoeuvring Assessment, which assesses reversing at each regular location, and whether it can be designed out.
  • Adverse Weather Driving Record, which records the decision to run, delay or cancel journeys in adverse weather, and who made it.
  • Anything outside KnowFleet, which belongs in the workspace that owns that process

Standards

What it is built against

ISOInternational Organization for Standardization

A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.

FAQ

Frequently asked questions

What is the delivery point assessment template based on?+

It is built against ISO 39001 cl.6.1. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.

What sections does the delivery point assessment contain?+

There are 6 sections: header, access, unloading, safety arrangements, related records, outcome. Together they hold 48 fields, 39 of which are required.

How many delivery point assessment records should we have?+

This is a singleton. One record per workspace, set up once and maintained, rather than one per event. Other templates refer back to it.

Which programme does the delivery point assessment belong to?+

It is part of Cold Chain and Transport. A cold chain with records, and a securement standard that holds on somebody else's road.

How is a delivery point assessment scored?+

Scoring is residual band. Low is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.

Can the delivery point assessment template be changed?+

Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.

The agents

What the agents do with it

The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.

KnowFleet

Holds the delivery point assessment library against your registers, routes each record to its owner, and keeps the evidence trail together.

Ella

Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.

This template lives in KnowFleetfleet and transport. Drivers, vehicles, hours, cargo securement and operator licence compliance.

Sources

Sources

  • ISO — International Organization for Standardization
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