Summary
In short
- A kaizen event record is a record used in KnowOps that runs a focused improvement event, recording the baseline, the team, what changed and what it delivered. It is built against ISO 9001 cl.10.3 and forms part of the Continuous Improvement programme.
- Held per event. Facilitated by continuous improvement.
- The template holds 56 fields across 5 sections.
- Scoring is benefit sustained, where high is good.
- ISO 9001 is quality management systems. The international standard for consistently meeting customer and regulatory requirements. Certifiable.
- It connects to the rest of the library: links Improvement Project and Standard Work.
What it is
What it is
What is a kaizen event record?
A kaizen event record is a record used in KnowOps that runs a focused improvement event, recording the baseline, the team, what changed and what it delivered. It is built against ISO 9001 cl.10.3 and forms part of the Continuous Improvement programme.
When is a kaizen event record completed?
A kaizen event record is completed at the moment the event happens, rather than reconstructed afterwards. Held per event.
When to use it
When to use it, and when not to
This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this record covers has occurred, or is about to
- The workspace is being set up, or the register needs an entry added or retired
- You are running the Continuous Improvement programme and this is one of its steps
- A linked record needs this one to exist: links improvement project and standard work
Not for
- Problem Solving Record, which works a problem through background, current state, goal, analysis, countermeasures and follow up on one page.
- Work Instruction Control Record, which controls the creation, approval, issue and withdrawal of a work instruction, and confirms the people using it were briefed.
- Idea to Implementation Tracker, which tracks an improvement idea from the floor through assessment, decision, implementation and the benefit it delivered.
- Anything outside KnowOps, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 9001Quality management systems
The international standard for consistently meeting customer and regulatory requirements. Certifiable.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the kaizen event record template based on?+
It is built against ISO 9001 cl.10.3. ISO 9001 is quality management systems. The international standard for consistently meeting customer and regulatory requirements. Certifiable. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the kaizen event record contain?+
There are 5 sections: header, preparation, during, sustaining, outcome. Together they hold 56 fields, 50 of which are required.
How many kaizen event record records should we have?+
This is a singleton. One record per workspace, set up once and maintained, rather than one per event. Other templates refer back to it.
Which programme does the kaizen event record belong to?+
It is part of Continuous Improvement. Improvements with a measured baseline, and ideas that always get an answer.
How is a kaizen event record scored?+
Scoring is benefit sustained. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the kaizen event record template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the kaizen event record library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowOps — frontline execution. Shift handover, production control, daily management, worker lifecycle and improvement.
Sources
Sources
- ISO 9001 — Quality management systems
- ISO — International Organization for Standardization