Knowella

Licence Verification

Confirms a licence or ticket is genuine and current, by checking with the issuing body. Run at hire and at renewal. Carried out by HR. Verification, not just a photocopy in a file.

KnowTrainRecordTRN-030Pinned in navigation
Completed by
Carried out by HR
Raised
At the moment the event happens, rather than reconstructed

Summary

In short

  • A licence verification is a record used in KnowTrain that confirms a licence or ticket is genuine and current, by checking with the issuing body. It is built against ISO 45001 cl.7.2 and forms part of the Worker Competency and Credentials programme.
  • Run at hire and at renewal. Carried out by HR.
  • The template holds 34 fields across 4 sections.
  • Scoring is pass or fail, where high is good.
  • ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.
  • It connects to the rest of the library: links Worker.

What it is

What it is

What is a licence verification?

A licence verification is a record used in KnowTrain that confirms a licence or ticket is genuine and current, by checking with the issuing body. It is built against ISO 45001 cl.7.2 and forms part of the Worker Competency and Credentials programme.

When is a licence verification completed?

A licence verification is completed at the moment the event happens, rather than reconstructed afterwards. Run at hire and at renewal.

When to use it

When to use it, and when not to

This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.

Use it for

  • The event or activity this record covers has occurred, or is about to
  • A new record is needed; each one gets its own ID in the form LICV-2026-000
  • You are running the Worker Competency and Credentials programme and this is one of its steps
  • A linked record needs this one to exist: links worker

Not for

  • Certification Register, which holds each worker's external certifications, tickets and licences with expiry dates.
  • Certification Renewal Record, which records the renewal of a certification before it expires.
  • External Training Record, which records training delivered by an outside provider, with certificate attached.
  • Anything outside KnowTrain, which belongs in the workspace that owns that process

Standards

What it is built against

ISO 45001Occupational health and safety management systems

The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library.

ISOInternational Organization for Standardization

A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.

FAQ

Frequently asked questions

What is the licence verification template based on?+

It is built against ISO 45001 cl.7.2. ISO 45001 is occupational health and safety management systems. The international standard for managing worker health and safety. Certifiable, and the backbone of most of this library. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.

What sections does the licence verification contain?+

There are 4 sections: header, verification, related records, outcome. Together they hold 34 fields, 26 of which are required.

How often is a licence verification raised?+

A new record is raised at the moment the event happens, rather than reconstructed afterwards. Each one is given an ID in the form LICV-2026-000, so it can be traced and referenced from other records.

Which programme does the licence verification belong to?+

It is part of Worker Competency and Credentials. A matrix that reflects observed practice rather than attendance.

How is a licence verification scored?+

Scoring is pass or fail. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.

Can the licence verification template be changed?+

Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.

The agents

What the agents do with it

The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.

KnowTrain

Holds the licence verification library against your registers, routes each record to its owner, and keeps the evidence trail together.

Ella

Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.

This template lives in KnowTraintraining and credentials. Induction, competency, toolbox talks, refreshers and expiry tracking.

Meet KnowTrain

Sources

Sources

  • ISO 45001 — Occupational health and safety management systems
  • ISO — International Organization for Standardization

KnowTrain

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