Summary
In short
- A root cause analysis training is a training used in KnowTrain that covers 5 Why, fishbone and structured causal analysis, with practice on real cases. It is built against ISO 9001 cl.10.2 and forms part of the Statutory Safety Training programme.
- Delivered to investigators and quality staff. Run by a qualified trainer.
- The template holds 55 fields across 7 sections.
- Scoring is percent with pass mark, where high is good.
- ISO 9001 is quality management systems. The international standard for consistently meeting customer and regulatory requirements. Certifiable.
- It connects to the rest of the library: links Worker.
What it is
What it is
What is a root cause analysis training?
A root cause analysis training is a training used in KnowTrain that covers 5 Why, fishbone and structured causal analysis, with practice on real cases. It is built against ISO 9001 cl.10.2 and forms part of the Statutory Safety Training programme.
When is a root cause analysis training completed?
A root cause analysis training is completed when someone joins, changes role, or their competency is due to expire. Delivered to investigators and quality staff.
When to use it
When to use it, and when not to
This training is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this training covers has occurred, or is about to
- A new record is needed; each one gets its own ID in the form TRN-2026-000
- You are running the Statutory Safety Training programme and this is one of its steps
- A linked record needs this one to exist: links worker
Not for
- Good Manufacturing Practice Training, which covers hygiene, clothing, jewellery, personal habits and behaviour in production areas.
- HACCP Training, which covers hazard analysis, critical control points, monitoring and corrective action.
- Allergen Awareness Training, which covers which allergens are handled, how cross contact happens and what changeover requires.
- Anything outside KnowTrain, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 9001Quality management systems
The international standard for consistently meeting customer and regulatory requirements. Certifiable.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the root cause analysis training template based on?+
It is built against ISO 9001 cl.10.2. ISO 9001 is quality management systems. The international standard for consistently meeting customer and regulatory requirements. Certifiable. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the root cause analysis training contain?+
There are 7 sections: header, theory content, knowledge check, independence and conduct, practical audit, scope authorised, outcome. Together they hold 55 fields, 40 of which are required.
How often is a root cause analysis training raised?+
A new record is raised when someone joins, changes role, or their competency is due to expire. Each one is given an ID in the form TRN-2026-000, so it can be traced and referenced from other records.
Which programme does the root cause analysis training belong to?+
It is part of Statutory Safety Training. Statutory training complete and in date, with effectiveness checked rather than assumed.
How is a root cause analysis training scored?+
Scoring is percent with pass mark. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the root cause analysis training template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the root cause analysis training library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowTrain — training and credentials. Induction, competency, toolbox talks, refreshers and expiry tracking.
Meet KnowTrain→Sources
Sources
- ISO 9001 — Quality management systems
- ISO — International Organization for Standardization