Summary
In short
- A vehicle service record is a record used in KnowFleet that records a scheduled vehicle service, what was done, parts used and the next due point. It is built against ISO 55001 cl.8.1 and forms part of the Fleet and Driver Compliance programme.
- Completed at each service. Kept by fleet maintenance.
- The template holds 45 fields across 5 sections.
- Scoring is on time services, where high is good.
- ISO 55001 is asset management systems. The international standard for getting value from physical assets across their whole life. Underpins the maintenance templates.
- It connects to the rest of the library: links Asset register, Safety inspection.
What it is
What it is
What is a vehicle service record?
A vehicle service record is a record used in KnowFleet that records a scheduled vehicle service, what was done, parts used and the next due point. It is built against ISO 55001 cl.8.1 and forms part of the Fleet and Driver Compliance programme.
When is a vehicle service record completed?
A vehicle service record is completed at the moment the event happens, rather than reconstructed afterwards. Completed at each service.
When to use it
When to use it, and when not to
This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this record covers has occurred, or is about to
- The workspace is being set up, or the register needs an entry added or retired
- You are running the Fleet and Driver Compliance programme and this is one of its steps
- A linked record needs this one to exist: links asset register, safety inspection
Not for
- Vehicle Safety Inspection, which records the periodic safety inspection of a commercial vehicle to the required standard, with defects classified.
- Tyre Management Record, which records tyre condition, pressure, tread depth and replacement across the fleet.
- Refrigeration Unit Service Record, which records service and performance testing of a transport refrigeration unit, including temperature pull down and refrigerant.
- Anything outside KnowFleet, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 55001Asset management systems
The international standard for getting value from physical assets across their whole life. Underpins the maintenance templates.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the vehicle service record template based on?+
It is built against ISO 55001 cl.8.1. ISO 55001 is asset management systems. The international standard for getting value from physical assets across their whole life. Underpins the maintenance templates. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the vehicle service record contain?+
There are 5 sections: header, work carried out, compliance items, records, outcome. Together they hold 45 fields, 39 of which are required.
How many vehicle service record records should we have?+
This is a singleton. One record per workspace, set up once and maintained, rather than one per event. Other templates refer back to it.
Which programme does the vehicle service record belong to?+
It is part of Fleet and Driver Compliance. An operator licence position you could defend at an audit tomorrow.
How is a vehicle service record scored?+
Scoring is on time services. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the vehicle service record template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the vehicle service record library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowFleet — fleet and transport. Drivers, vehicles, hours, cargo securement and operator licence compliance.
Sources
Sources
- ISO 55001 — Asset management systems
- ISO — International Organization for Standardization