Summary
In short
- A contractor maintenance work order is a record used in KnowMaintain that covers a maintenance job carried out by a contractor, holding the scope, permits, supervision and handback. It is built against ISO 55001 cl.8.1 and forms part of the Planned Maintenance programme.
- Raised before the contractor arrives. Managed by the contract owner.
- The template holds 55 fields across 5 sections.
- Scoring is jobs closed correctly, where high is good.
- ISO 55001 is asset management systems. The international standard for getting value from physical assets across their whole life. Underpins the maintenance templates.
- It connects to the rest of the library: links Contractor records, Permits.
What it is
What it is
What is a contractor maintenance work order?
A contractor maintenance work order is a record used in KnowMaintain that covers a maintenance job carried out by a contractor, holding the scope, permits, supervision and handback. It is built against ISO 55001 cl.8.1 and forms part of the Planned Maintenance programme.
When is a contractor maintenance work order completed?
A contractor maintenance work order is completed at the moment the event happens, rather than reconstructed afterwards. Raised before the contractor arrives.
When to use it
When to use it, and when not to
This record is one step in a larger programme. Using it for work that belongs to a neighbouring template produces records that are hard to report on later.
Use it for
- The event or activity this record covers has occurred, or is about to
- The workspace is being set up, or the register needs an entry added or retired
- You are running the Planned Maintenance programme and this is one of its steps
- A linked record needs this one to exist: links contractor records, permits
Not for
- Weekly Maintenance Schedule, which sets the coming week of planned work against available labour, parts and access windows.
- Schedule Compliance Review, which reviews what was scheduled against what was actually done, and why the gap exists.
- Maintenance Backlog Review, which reviews outstanding work by age, priority and asset criticality.
- Anything outside KnowMaintain, which belongs in the workspace that owns that process
Standards
What it is built against
ISO 55001Asset management systems
The international standard for getting value from physical assets across their whole life. Underpins the maintenance templates.
ISOInternational Organization for Standardization
A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
FAQ
Frequently asked questions
What is the contractor maintenance work order template based on?+
It is built against ISO 55001 cl.8.1. ISO 55001 is asset management systems. The international standard for getting value from physical assets across their whole life. Underpins the maintenance templates. ISO is international Organization for Standardization. A voluntary international standard. Widely adopted, often required by customers, and certifiable where a management system standard.
What sections does the contractor maintenance work order contain?+
There are 5 sections: header, before the work, during the work, completion, result. Together they hold 55 fields, 38 of which are required.
How many contractor maintenance work order records should we have?+
This is a singleton. One record per workspace, set up once and maintained, rather than one per event. Other templates refer back to it.
Which programme does the contractor maintenance work order belong to?+
It is part of Planned Maintenance. Planned work completed on time, with backlog age visible rather than aggregated away.
How is a contractor maintenance work order scored?+
Scoring is jobs closed correctly. High is good. Scores exist to make the form tell you something, not to produce a percentage for its own sake.
Can the contractor maintenance work order template be changed?+
Yes. Every field, option, score and conditional rule is editable, and the links to other templates come with it. Most teams install it as it is, run it for a cycle, then adjust.
The agents
What the agents do with it
The form is the easy part. Keeping it current, routing it to the right owner and holding the evidence together is the work that actually slips.
Holds the contractor maintenance work order library against your registers, routes each record to its owner, and keeps the evidence trail together.
Coordinates the crew, rolls completion and exceptions into one view, and holds every write for your approval before it touches a record.
This template lives in KnowMaintain — asset maintenance. Work orders, planned maintenance, calibration, reliability and shutdowns.
Meet KnowMaintain→Sources
Sources
- ISO 55001 — Asset management systems
- ISO — International Organization for Standardization